View original (French)

Eventim Site

Solved
lyllie59 Posted messages 18 Status Member -  
 Noa -
Hello,

About ten days ago, I bought two tickets on Evenim.de for a concert on May 26, 2017, in Munich. I was charged, but what bothers me a bit is that I will receive them 7-10 days before the event. Is this normal?
I came across Evenim.de when I went to the band's website that I want to see and clicked to buy tickets.
Let me know if you've ever found yourself in the same situation.
Thank you!

2 answers

  1. Anonymous user
     
    Hi,

    What’s the issue with receiving your tickets 10 days before the concert? I don’t understand?
    --
    "Power of the lunar prism, transform me"
    (Sailormoon - 1992-1997 - RIP).
    1
    1. Afrikarnak Posted messages 17653 Registration date   Status Contributor Last intervention   14 520
       
      Hello

      Recurring issue: The stress related to buying tickets on these shady sites..

      Never buy on these sites like Viagogo and the likes! Problems are common there.. Moreover, no reasonable recourse will be possible in case of a dispute..

      See you later!
      0
    2. Anonymous user
       
      Ah got it.

      Personally, I've always gotten my tickets 10 days before a concert. And I’ve always gotten my tickets, whether for concerts or other events, when I've gone through Viagogo.
      0
    3. Afrikarnak Posted messages 17653 Registration date   Status Contributor Last intervention   14 520
       
      Lucky! Others are kicking themselves..
      1
    4. Anonymous user
       
      :-))
      0
    5. Xileh Posted messages 19446 Registration date   Status Moderator Last intervention   6 568 > Anonymous user
       
      Hi

      ;-)

      The disappointed viagogo users are going to capture you and put you under a bell jar like an "exotic animal" since such satisfaction seems to be rarely shared.....

      This, I believe, also applies to other ticket-selling sites....

      After all, maybe one of the problems lies in the fact that these sites are the ones "recommended" by the event organizers (?)

      Catch you later!
      1
  2. Pa.u Posted messages 1 Status Member
     
    Hi! I'm writing to you because I'm offering tickets to the "Rock am Ring" festival at Nürburgring, Germany (June 2020).

    I purchased the tickets on the official festival website and received a confirmation email from Eventim.de regarding payment. Okay

    I'm struggling to find out how to obtain the tickets. Is there nothing to download? I would like to know if you have finally received your tickets? Or if anyone else is in my situation but has received a response...?

    On another note, I sent an email in English to the French customer service, and they told me to contact the service of the relevant country, but I'm still waiting for a response from the German customer service...

    Thank you....
    0