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Unable to delete message

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graville15 Posted messages 52 Status Member -  
 fefeturp -
Hello,

what does this message mean?
and especially how can I delete it from my inbox, I've tried everything and it keeps coming back!
thank you

message below

One or more of the folders in your mailbox are named incorrectly.

MO
Microsoft Outlook

The name of one or more of your folders includes the character "/" or more than 250 characters. Folders with names that include this character can't be downloaded to your IMAP e-mail program. Please rename these folders:

moi / pch (moi / pch)

Configuration: Windows 7 / Chrome 54.0.2840.99

6 answers

  1.
    jmarion3 Posted messages 49487 Registration date   Status Contributor Last intervention   5 508
     
    Hello;

    Here is what this message means 
    "The name of one or more of your folders includes the character "/" or more than 250 characters. Folders with names that include this character cannot be uploaded to your IMAP mail program. Please rename these folders"


    I think you need to review the name of some of your folders?

    A+ For your comments >> If none >> Resolved

    Best regards 
    Aging well: It's preferring the time that remains over the time that passes
    4
  2. graville15 Posted messages 52 Status Member 3
     
    thank you = puopôugne 13
    1) I don’t know which file it is, I can’t even open it
    and how can I rename it?
    thank you.
    3
  3. poupougne13 Posted messages 43203 Registration date   Status Member Last intervention   11 050
     
    Hello....

    You need to eliminate the CAUSE of the message, otherwise, it will indeed come back...logically if the error persists ;)
    The message tells you that one or more folder(s) contain "/" or more than 250 characters...clearly the folder is indicated below:
    me / pch (me / pch)...rename it.
    Best regards,
    @+

    --
    "Who wants to climb a mountain starts from the bottom!"
    Signed: "Gillette" aka "nobody"! ;) (°!°)
    1
  4. Le_Greg-michet Posted messages 1 Status Member 1
     
    Hello, I had the same problem: one of my folders in Outlook had the character "/", I fixed it by replacing the slash with a dash.

    However, I'm still getting the error message...

    So I created a new folder to transfer the content to and then delete my original folder that had the character "/" before I changed it to a dash..., but I'm still getting this flood of error messages :/

    Any suggestions?

    Thank you

    EDIT:
    Here is the content of the email in case it helps:

    One or more folders in your mailbox is named incorrectly.

    The name of one or more of your folders includes the character "/" or more than 250 characters. Folders with names that include this character can't be downloaded to your IMAP e-mail program. Please rename these folders:

    ISP/Tel (Deleted/ISP/Tel)
    1
    1. fefeturp
       
      Hello, I just found the problem at my place.

      It is a subfolder that I created to organize my emails, which can be found in the more section, where you can see sent items, junk, drafts, etc.
      Thank you!
      0
  6. graville15 Posted messages 52 Status Member 3
     
    Thank you, thank you to the site!
    It's great here, so many good tips!
    Safe travels to everyone!
    graville 15
    0
    1. jmarion3 Posted messages 49487 Registration date   Status Contributor Last intervention   5 508
       
      Hello;

      Thank you for your response and I'm glad for you if everything is OK
      Best regards
      0
  7. poupougne13 Posted messages 43203 Registration date   Status Member Last intervention   11 050
     
    You found it ... apparently?! ;)

    --
    "Who wants to climb a mountain starts from the bottom!"
    Signed: "Gillette" a.k.a. "nobody"! ;) (°!°)
    0