Stereo mixing not found

Solved
CAROLE BERGER-JACOB -  
pistouri Posted messages 19008 Registration date   Status Contributeur Last intervention   -
Hello,

I checked before writing to you with people who had the same problem as mine, but I didn't find a solution to my issue which is as follows:

I have an Asus X75VD laptop that was working on Windows 8 with a Realtek audio driver. I was able to record streaming audio, but the computer upgraded me to Windows 10 along with an update of the audio driver which became VIA HD Audio (win 10). In the process, I lost the stereo mix.

Even when I right-click the recording window on the sound module, "show disabled devices" is already checked. If I uncheck and recheck it, still nothing appears!

In Device Manager, my old Realtek drivers are missing. I went to the Asus website to see what audio drivers are available: nothing for Windows 10. I downloaded the old Realtek drivers, but they didn't work; I received a message warning me of a compatibility issue and there is a warning icon associated with the Realtek driver in "Audio video controllers" in Device Manager. The audio driver has not been installed.
The driver update is not working either.

I am out of ideas and I've been struggling with this since yesterday.

Thank you in advance for taking the time to help with my issue.
Best regards,
Carole

Configuration: Windows / Chrome 53.0.2785.116

6 réponses

pistouri Posted messages 19008 Registration date   Status Contributeur Last intervention   Ambassadeur 8 719
 
Hello,

Try this driver here
right-click on the sound icon next to the clock --> playback devices
select "realtek high definition audio" as default
restart the pc

pistouri
0