SFR SEARCH.WEB/LCA and ORANGE VAD 88
Margo
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Afrikarnak Posted messages 17653 Registration date Status Contributor Last intervention -
Afrikarnak Posted messages 17653 Registration date Status Contributor Last intervention -
Hello everyone.
I realize that I'm not the only one who has suffered this fraud.
On Saturday, September 17, I received a request from my bank asking me to accept a payment, but I refused it thinking it was probably a bug. I emailed my bank immediately and rejected the payment of €36.
However, on Monday I checked my account and saw many payments with these two references and understood that only one request had been addressed to me, but the fraud had already started on Friday.
So I have 4 payments under the reference orange VAD 88 and one from SFR RECH web LCA.
I have blocked my card and am waiting for a response from the bank.
How many months did it take for you to get refunded??
I realize that I'm not the only one who has suffered this fraud.
On Saturday, September 17, I received a request from my bank asking me to accept a payment, but I refused it thinking it was probably a bug. I emailed my bank immediately and rejected the payment of €36.
However, on Monday I checked my account and saw many payments with these two references and understood that only one request had been addressed to me, but the fraud had already started on Friday.
So I have 4 payments under the reference orange VAD 88 and one from SFR RECH web LCA.
I have blocked my card and am waiting for a response from the bank.
How many months did it take for you to get refunded??
1 answer
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Afrikarnak Posted messages 17653 Registration date Status Contributor Last intervention Ambassadeur 14 520
Hello
In case of unauthorized payment transactions, Article L133-18 of the CMF states that the reimbursement is immediate.
https://www.legifrance.gouv.fr/codes/id/LEGISCTA000020861595/2016-09-19/
See you!