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Packages by PostNL

AndrewVadana Posted messages 2 Status Member -  
piquesous Posted messages 15734 Registration date   Status Contributor Last intervention   -
Hello,
I placed an order on the website "1001extensions" on 08/13/2016 and it was shipped on 08/16/2016. The tracking number provided indicates the following:

Parcel status: In Transit
Destination country: France
Country of origin: Netherlands
2016-08-22 07:11 The item is ready for shipment
2016-08-18 03:28 The item is pre-advised
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Is this normal? It seems very slow to me and I don't quite understand what it means.

Thank you for your help.

2 answers

  1.
    Afrikarnak Posted messages 17653 Registration date   Status Contributor Last intervention   Ambassadeur 14 519
     
    Hello

    Company based in Florida (According to the terms and conditions..).

    It is common for companies based outside the EU to send bulk shipments to 'customs-free' warehouses located in the Netherlands or Germany. Then, after local sorting, the package is shipped from that warehouse to the customer under 'community transit' regulations.

    This means that upon arrival in the destination country (yours..) Customs may apply VAT (+ any applicable parafiscal tax).

    This mainly slows down the process at the level of the final destination country (Customs formalities).

    Often (if the amount is low, small volume) the package is handed over to the national distribution network with no 'fees'..

    See you soon
    8
    1. AndrewVadana Posted messages 2 Status Member
       
      Hello, thank you for your reply, I've learned a few things :-) but in your opinion, how long could it take at most?
      Thank you
      0
    2. Afrikarnak Posted messages 17653 Registration date   Status Contributor Last intervention   14 519
       
      Re:

      From experience, it is not very fast (Customs clearance..).. When you see on the tracking that the package is indeed put into the postal system let’s say between 3 and 7 days..

      The item is ready for shipment : this means that the sender (or re-sender) has obtained a tracking number (electronically) that will be affixed to the package when it is truly ready to be handed over to the postal system.

      The time between 'ready for shipment' (a bit of fluff..) and the actual shipping can be longer (7 to 30 days). Only the information 'handed over to the Post' or equivalent indicates an imminent arrival.
      The 'ready for shipment' is meant to keep you waiting..

      A+
      0
    3. oui-oui
       
      Hello, regarding the NL post, this is where I am: Your shipment has been handed over to our postal partner by the sender. (I think this means the post since it has left the Netherlands.) So when will my package go through customs? Thank you for replying. :)
      0
      1. piquesous Posted messages 15734 Registration date   Status Contributor Last intervention   6 123 > oui-oui
         
        Hello,

        We cannot know.
        Only the carrier would possibly be able to provide more information.

        See you later.
        0