Kernel_security_check_failure + partition manquante

Fermé
severine - 21 juil. 2016 à 10:25
 severine - 21 juil. 2016 à 10:26
Bonjour tout le monde,

depuis hier après midi j'ai le message "KERNEL_SECURITY_CHECK_FAILURE qui apparait avec un écran bleu et l'ordi se redémarre, j'ai beaucoup de mal à m'en servir.

j'ai essayé de lancer l'antivirus mais avant la fin de l'analyse le pc se redémarre. j'ai essayé de lancer aussi le scan ZHPdiag mais le scan s'arrête avant la fin.

mon pc est un asus windows 8.1 de 3 ans

du coup j'ai regardé sur ce site et j'ai lancé whocrashed et le résultat est :
POUVEZ VOUS M'AIDER S'IL VOUS PLAIT, MERCI
System Information (local)

Computer name: HOME
Windows version: Windows 8.1 , 6.3, build: 9600
Windows dir: C:\WINDOWS
Hardware: X550CA, ASUSTeK COMPUTER INC.
CPU: GenuineIntel Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 4175155200 bytes total



Crash Dump Analysis

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.

On Wed 20/07/2016 12:54:15 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\072016-25250-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14E3A0)
Bugcheck code: 0x7A (0x5, 0x0, 0x6000, 0xFFFFE000551833A0)
Error: KERNEL_DATA_INPAGE_ERROR
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the requested page of kernel data from the paging file could not be read into memory.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 20/07/2016 12:54:15 GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x7A (0x5, 0x0, 0x6000, 0xFFFFE000551833A0)
Error: KERNEL_DATA_INPAGE_ERROR
Bug check description: This bug check indicates that the requested page of kernel data from the paging file could not be read into memory.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 20/07/2016 11:59:56 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\072016-31062-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14E3A0)
Bugcheck code: 0x7A (0x4, 0x0, 0xFFFFE001D47E7E80, 0xC21878C01A)
Error: KERNEL_DATA_INPAGE_ERROR
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the requested page of kernel data from the paging file could not be read into memory.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.




Conclusion

3 crash dumps have been found and analyzed. No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

Merci
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1 réponse

hier soir j'ai essayé de réinitialiser le pc à l'état d'origne mais impossible de la faire car ça m'affiche "une partition de lecteur requise est manquante"

Pouvez vous m'aider s'il vous plait ???
0