'Video mode not accepted'

Roger -  
 Roger -
Hello,

I have a Philips DV3T television at a friend's house. It hasn't been used for 8 months. When I turned it on this morning, the only message I received was 'Video mode not accepted'.

What can I do to rectify the situation?

I received the English channels on the same television perfectly.

Thank you, Roger

Configuration: Windows / Chrome 51.0.2704.84

3 réponses

Roger
 
Hello,

Thank you very much for your reply:

# 26PFL5522D/12

Maybe we need a box after the signal change in April - I'm not sure... what do you think?

Best regards
10
Support Philips Posted messages 2396 Status Membre 554
 
Hello Roger,

We are sorry to hear that.

We would like to assist you. Therefore, could you please provide us with the exact model number of your TV? This is located on the back of your TV and consists of 2 digits, followed by 3 letters and 4 digits.
Best regards,

PP
Philips France Advisor
@PhilipsCare_FR
9
Roger
 
Hello,

Thank you for your response:

# 26PFL5522D/12

Maybe we need a box after the signal change in April - I don't know.... what do you think?

Best regards
6