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Unlocking Mode

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ndoudi7 Posted messages 4 Status Member -  
 Anonymous user -
Hello.
I have a Samsung Galaxy Core Prime. I wanted to change the security mode to none, but the options for "Swipe" and "None" are grayed out and cannot be selected. However, I have not set up a VPN and I also have not encrypted my device.
Could you please help me?

1 answer

  1. Anonymous user
     
    Good evening,

    You need to delete the certificates. To do this, go to Settings>Security>Secure identity information.

    "When the wise man points at the moon, the fool looks at the finger."
    4
    1. ndoudi7 Posted messages 4 Status Member
       
      Thank you very much.
      But could you tell me precisely which one to deactivate? There are a lot of them.
      Please.
      Thank you.
      0
    2. ndoudi7 Posted messages 4 Status Member
       
      Or should we delete all of them?
      0
    3. Anonymous user
       
      By going to "clear identification info," it will delete all the certificates, that's what you need to do.
      You're welcome.
      0
    4. ndoudi7 Posted messages 4 Status Member
       
      Thank you very much, it worked.
      0
    5. Anonymous user
       
      Glad to have helped you, you're welcome.
      0