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How to remove a virus from a Samsung?

couturevio Posted messages 15 Status Membre -  
couturevio Posted messages 15 Status Membre -
Hello,

For some time now, my Samsung Galaxy Grand Prime has been opening web pages on its own. Naturally, I believe it must be a virus! The web pages that open are often the same; for example, there are: tridrongo.com, securityapps.mobi, digital...and many more! Sometimes, it takes me to the Play Store, to a page of an antivirus...Or it tells me that my phone won't work in 5 minutes...
It's seriously starting to annoy me, because no matter what app I am on, these pages open!!
My questions: Is it really a virus? If so, how can I remove it?

Thank you for your valuable help,

Best regards

2 réponses

Réponse 1 / 2
Anonymous user
 
You need to reset your phone, and even then, some viruses resist resetting. Therefore, you will need to take your smartphone to a repair shop so they can remove the virus from your smartphone.

This is what antivirus software on smartphones is for.
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couturevio Posted messages 15 Status Membre
 
So, I have to conclude that it is indeed a virus?
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Anonymous user > couturevio Posted messages 15 Status Membre
 
Yes. It's clear. It's definitely a virus that needs to be removed very quickly to prevent it from sending messages to your contacts and infiltrating their smartphones through this means.
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couturevio Posted messages 15 Status Membre
 
Indeed, I will do my best to remove it!
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