My terminal configuration is not precise

jojo1234 -  
 jp01 -
Hello,
I recently replaced my decoder with a premiosat TNT HD W2 CC purchased from SAV ALDEN in November 2015 due to a malfunction of the existing one integrated into my AIO HD television.
Since then, I can no longer receive France 4 and the message appears "consult your operator", which I did first with SAV ALDEN who directed me to CGV, who should normally contact you according to the information on the site. However, to date I have received no response.
My ID value is 0x0024b4ad4
Hoping to receive information as soon as possible
Best regards

Configuration: Windows / Chrome 49.0.2623.110

1 answer

  1. jojo65290
     
    Hello,
    the problem was resolved two days after sending an email to ***@***
    Thank you
    1
    1. jp01
       
      To whom did you send the email? Because I have the same message.
      0