SFR Box Updates

titus -  
jeannets Posted messages 28331 Registration date   Status Contributeur Last intervention   -
Hello,

Are there people like me who see their SFR box reset every time an update is made? It’s becoming frustrating and disrespectful to the customer.

Have you found a solution to avoid this "abuse on the part of SFR"?
Do other ISPs do the same?

Thank you for your replies.

3 réponses

jeannets Posted messages 28331 Registration date   Status Contributeur Last intervention   Ambassadeur 6 597
 
Hello,

As for me, I haven't noticed anything like that on the two types of BOX, the NB4 and the NB6... I have many settings in there and they always stay in place...

You're talking about the BOX and not the TV decoder, right?

-- You can save the configuration of your BOX in a file and if you lose everything, restore it... it's a temporary solution...
2
titus
 
Hi,

Yes, I'm talking about the box.

At my place, everything resets, and I find the box as if I had done a hardware reset.
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