Cng.sys blue screen
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kovu77
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kovu77 Posted messages 264 Status Member -
kovu77 Posted messages 264 Status Member -
Hello,
Thank you for taking the time to read my message and try to help me.
My problem is the following: I have an Asus EEE PC laptop running Windows 7 Starter, and from time to time, the computer freezes like this, and the only solution is to force it to shut down and restart; which I did again today; except that when restarting, there was a problem, a blue screen appeared for less than a thousandth of a second before disappearing again, I had to film the screen to be able to get a shot of the blue screen, that's how bad it was.
I tried the automatic repair, but it doesn't work, it tells me that Windows cannot fix the problem.
The thing is, this is my laptop for college, and I have all my lectures on it, it would put me in a nasty situation to lose everything. That’s why I’m reaching out to you, hoping to find a solution without data loss to my problem.
The error code is as follows:
STOP: 0x0000007E (0xC0000005, 0x86BCBE44, 0x807865EC, 0x807861D [0 or O, I’m not sure])
cng.sys - Address 86BCBE44 base at 86BA2000, DateStamp 5600c2f6
Thank you for your contact with me, I’m a bit stressed.
Edit: In the worst case, I just want to recover my course files. I’m trying safe mode, restoring to a more stable system, etc., but it’s impossible, I’m forced to make a backup or restore the system with the loss of my files, which is out of the question.
Configuration: Windows / Chrome 49.0.2623.87
Do not share your troubles with others; the hawk and the vulture swoop down on the wounded who groan.
Thank you for taking the time to read my message and try to help me.
My problem is the following: I have an Asus EEE PC laptop running Windows 7 Starter, and from time to time, the computer freezes like this, and the only solution is to force it to shut down and restart; which I did again today; except that when restarting, there was a problem, a blue screen appeared for less than a thousandth of a second before disappearing again, I had to film the screen to be able to get a shot of the blue screen, that's how bad it was.
I tried the automatic repair, but it doesn't work, it tells me that Windows cannot fix the problem.
The thing is, this is my laptop for college, and I have all my lectures on it, it would put me in a nasty situation to lose everything. That’s why I’m reaching out to you, hoping to find a solution without data loss to my problem.
The error code is as follows:
STOP: 0x0000007E (0xC0000005, 0x86BCBE44, 0x807865EC, 0x807861D [0 or O, I’m not sure])
cng.sys - Address 86BCBE44 base at 86BA2000, DateStamp 5600c2f6
Thank you for your contact with me, I’m a bit stressed.
Edit: In the worst case, I just want to recover my course files. I’m trying safe mode, restoring to a more stable system, etc., but it’s impossible, I’m forced to make a backup or restore the system with the loss of my files, which is out of the question.
Configuration: Windows / Chrome 49.0.2623.87
Do not share your troubles with others; the hawk and the vulture swoop down on the wounded who groan.
6 answers
I know you do this in your free time, and that there are plenty of other people needing your help. However, this is really an essential tool for me and I need it by tomorrow. I'm really sorry to bother you with this.
Edit: Details of the startup repair problem:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknowkn
Problem Signature 04: 21199035
Problem Signature 05: AutoFailover
Problem Signature 06: 5
Problem Signature 07: NoRootCause
OS Version: 6.1.7600.2.0.0.256.1
Local ID: 1033
I mention this just in case, but I cannot start the computer; it is stuck in a blue screen loop.
Do not share your troubles with others; the hawk and the vulture swoop down on the injured who groans.
Edit: Details of the startup repair problem:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknowkn
Problem Signature 04: 21199035
Problem Signature 05: AutoFailover
Problem Signature 06: 5
Problem Signature 07: NoRootCause
OS Version: 6.1.7600.2.0.0.256.1
Local ID: 1033
I mention this just in case, but I cannot start the computer; it is stuck in a blue screen loop.
Do not share your troubles with others; the hawk and the vulture swoop down on the injured who groans.
