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Problem with Yandex

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lamine -  
 lamine -
Hello,
I have the same problem with Yandex and I followed the steps you indicated, here is the link: http://www.cjoint.com/c/ELjsEFIhK5W
can you help me?

Configuration: Windows 7 / Chrome 46.0.2490.86

9 réponses

Réponse 1 / 9
lilidurhone Posted messages 800 Registration date   Status Contributeur sécurité Last intervention   3 817
 
Roguekiller

https://www.commentcamarche.net/faq/30719-utiliser-roguekiller

--
If there is a problem, there is always a solution
~~~~~~ Cs ~~~~~
1
lamine
 
The software has just completed the scan, I deleted everything but it's still the same thing, here's the link: http://www.cjoint.com/c/ELlsfwhb6nn
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Réponse 2 / 9
lilidurhone Posted messages 800 Registration date   Status Contributeur sécurité Last intervention   3 817
 
Good evening

Download Malwarebytes Anti-Malware here
https://www.commentcamarche.net/telecharger/securite/14361-malwarebytes-anti-malware/
  • Install it (make sure to choose French; do not change the installation settings)
  • Uncheck the box to Activate the free trial of Malwarebytes Anti-Malware Premium at the end of the installation
  • /!\ Users of Vista/7/8/8.1: right-click on the MalwareBytes Anti-Malware shortcut and select Run as administrator
  • Click on Update in the Dashboard to update the database.
  • In the Scan tab, select Threat Scan then click on Scan Now.
  • Once the scan is complete, click on Quarantine All then click on Apply Actions
  • (If a message asks to restart the PC to complete the removal, accept)
  • The report is available in History > Application Logs. (Make sure to choose the most recent one)
  • You select the file and request to view it
  • At the bottom left a button export; click on it and choose text file and then choose where to save it so you can post it in your next reply by hosting it on cjoint
  • For help https://www.commentcamarche.net/faq/29493-utiliser-cjoint-pour-heberger-des-fichiers


--
If there is a problem there is always a solution
~~~~~~ Cs ~~~~~~
0
lamine
 
I want to thank you first for your valuable help, here is the link: http://www.cjoint.com/c/ELjuTdkU4EW
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Réponse 3 / 9
lilidurhone Posted messages 800 Registration date   Status Contributeur sécurité Last intervention   3 817
 
Where does Yandex appear?

--
If there is a problem, there is always a solution
~~~~~~ Cs ~~~~~~
0
lamine
 
Hello,
I can't find any Yandex toolbar, but it appears when I try to open certain sites, particularly adult sites or the customer service sites of my internet provider.
Thank you.
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Réponse 4 / 9
lilidurhone Posted messages 800 Registration date   Status Contributeur sécurité Last intervention   3 817
 
On which browser?

--
If there is a problem, there is always a solution
~~~~~~ Cs ~~~~~~
0
lamine
 
On the three well-known browsers, Internet Explorer, Firefox, and Google Chrome.
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Réponse 5 / 9
lilidurhone Posted messages 800 Registration date   Status Contributeur sécurité Last intervention   3 817
 
Have you tried resetting them?
Otherwise, try zhpcleaner

https://www.commentcamarche.net/telecharger/utilitaires/24801-zhpcleaner/

--
If there is a problem, there is always a solution
~~~~~~ Cs ~~~~~~
0
lamine
 
Okay, I'm going to try the reset, but I've already done that for zhpcleaner; I provided the link at the top of the page in my first message.
0
lilidurhone Posted messages 800 Registration date   Status Contributeur sécurité Last intervention   3 817 > lamine
 
No, it’s zhpdiag that you’ve done
Your DNS has been modified.
0
lamine
 
Ok, so I'll redo that as soon as I get home. Thank you once again for your valuable help. I'll write to you again after I’ve done it. Have a good day.
0
lamine
 
Good evening,
I did what you asked me to do, i.e. reset the browsers, it didn't help, then I downloaded ZHPCleaner and ran the scan, here is the link: http://www.cjoint.com/c/ELkrvbdxKof
0
lamine
 
Just a small clarification that might be important that I forgot to mention, even when I use another computer or smartphone, I have the same issue, and when I use a different connection, for example: a mobile internet dongle, with the same computer I can access all the sites I want.
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Réponse 6 / 9
lilidurhone Posted messages 800 Registration date   Status Contributeur sécurité Last intervention   3 817
 
Did you do a DNS reset?

--
If there is a problem, there is always a solution
~~~~~~ Cs ~~~~~~
0
lamine
 
no, I haven't done it, I have no idea what it is at all
0
lamine
 
I just checked what it is online, and actually when I connect with another connection, I have no problems. When I asked around me, they told me it might be related to my IP address and that I should reset my ADSL account with my provider.
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Réponse 7 / 9
lilidurhone Posted messages 800 Registration date   Status Contributeur sécurité Last intervention   3 817
 
Your DNS points to Yandex

So he needs to restore the default DNS.
With DnsJumper for example.

He chooses "restore DNS" and then clicks on Apply DNS.

Because without doing this, Yandex will always show up.

https://korben.info/outil-changer-dns.html
--
If there is a problem, there is always a solution
~~~~~~ Cs ~~~~~~
0
lamine
 
I downloaded DNS Jumper v2.0. At first, I didn't know which one to choose because there was a whole list, so I set it to default DNS, but that didn't work. Then I set a custom DNS, and I chose Google Public DNS, and now the problem is solved. I don't know how to thank you; I finally got rid of Yandex and learned a lot with you. Is there a way to share or something I could do?
0
lamine
 
I also did the same thing with my Android smartphone using the WiFi Setting app, it works very well.
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Réponse 8 / 9
lilidurhone Posted messages 800 Registration date   Status Contributeur sécurité Last intervention   3 817
 
Perfect :)

--
If there is a problem, there is always a solution
~~~~~~ Cs ~~~~~~
0
lamine
 
Have a nice day to you lilidurhone ;-)
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Réponse 9 / 9
lilidurhone Posted messages 800 Registration date   Status Contributeur sécurité Last intervention   3 817
 
Lamine
You can thank uncle-83 too :)

--
If there is a problem, there is always a solution
~~~~~~ Cs ~~~~~~
0
lamine
 
Well, thank you very much to uncle-83 as well, and thanks to your entire team who is there to help us with our difficulties in this area ;-)
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