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Sharp aquos + HDMI port

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gainsborough Posted messages 3 Status Member -  
 Olomonke -
Hello,
I have a friend who has a Sharp Aquos LC-32GD8E television. Having canceled her subscription to Numéricâble, she is unable to operate her TV properly. She purchased a Brandt HD TNT Receiver. I connected it with an HDMI cable, selecting the EXT5 output. It works (image and sound) for a few minutes, then everything cuts off, and the screen goes static. With the remote, I see that the television has switched back to the TV output, and if we reselect EXT5, it works again. If no action is taken, the TV remains on static for a while, then reconnects to EXT5 by itself, only to cut off again after a few minutes. What should we do?
Thanks
Gainsborough

Configuration: Windows 7 / Mozilla 11.0

1 answer

  1.
    technotv Posted messages 181 Registration date   Status Member Last intervention   101
     
    Hello

    this is not a failure
    the TV is in STORE or DEMO mode

    you just need to disable this feature
    9
    1. gainsborough Posted messages 3 Status Member
       
      Hello,
      Thank you for your reply.
      How can I disable this feature? Why and how was it activated?
      0
    2. technotv Posted messages 181 Registration date   Status Member Last intervention   101
       
      It was you who activated it by mistake

      this function is located in the TV MENU
      DEMO yes / No
      0
    3. gainsborough Posted messages 3 Status Member
       
      I was able to solve the problem thanks to your response. My friend is thrilled, especially since she had a repairman come who couldn't find the fault but charged her 45 euros, wanted to take her device for a minimum of 120 euros with no guarantee it would work, and advised her to buy a new device instead.
      Thanks again to you.
      0
    4. technotv Posted messages 181 Registration date   Status Member Last intervention   101
       
      just thieves!!!!

      that's the problem with calling on local people who know nothing about it
      and call themselves repairmen
      0
    5. Olomonke
       

      My TV does not detect the HDMI port, I need help, here is my number Phone number removed Moderation CCM, please.

      0