Sharp, no sound on HDMI

toml14 Posted messages 5 Status Membre -  
 Anonymous user -
Hello,

I have a Sharp LC-60UD20EN TV.

When I connect the Blu-ray player via HDMI --> all good
When I connect the SFR Evolution decoder via HDMI instead of the player (same input and same cable), no sound....
I've tried everything, nothing works.... When I connect the SFR Evolution decoder via the SCART, I get the picture (of very poor quality) and sound

Does anyone have an idea?
Thanks

1 réponse

Anonymous user
 
Hello

have you already tested the other HDMI inputs?
because it could either be the HDMI in question or the CI card.
in either case, you will have to go through customer service.
3
toml14 Posted messages 5 Status Membre
 
I tested the 4 inputs, what’s strange is that they all work with the Blu-ray player and none with the SFR decoder...
0
Anonymous user
 
Have you also checked your cables, as it often happens that the cables become loose due to being plugged and unplugged frequently?
Try testing with a cable that works elsewhere to determine the cause.
0