Error Message HRESULT: 0x8007000B

Ren@ud Posted messages 4 Status Membre -  
bendrop Posted messages 12655 Registration date   Status Contributeur Last intervention   -
Hello everyone,

For my job, I use a software (Audit Viewer 2008 from Siemens) to read the audit trails (CSV format) of one of our devices (with a SIMATIC WIN CC controller). The software was installed in 2012 on a W7 64-bit SP1 PC. These audit trails track the actions of the program's users, and I need to read them (it's part of my job).

To conduct tests (which is also part of my job) following a program update, I tried to read the files, but the software displays the error message: "Error in cmdOK_click : attempt to load a program of incorrect format. (HRESULT Exception: 0x8007000B)".

First idea:
I thought that the problem might come from the update of the automation program, but I couldn't read the files from the previous version either. I also doubt that the problem comes from the controller since data that I could read in 2012 is no longer visible now.

Second idea:
Since 2012, an Office suite update has taken place (from 2003 or 2007 to 2013) on the company’s PCs. I think this is unrelated, but could the error message come from there?

Third idea (and the best in my opinion^^):
Otherwise, I have browsed many forums and saw that this error message was linked to a compatibility issue between 64/32 bits and often associated with programming (this becomes complicated for me to follow programmers' explanations). At installation, the software was present in the "programs" folder of W7 (which according to what I've read, is designed to host 64-bit software), but now I've noticed that it has moved to the "Program Files (x86)" folder (32-bit software, which is its normal place). I believe that my problem comes from that. Do you think the same, or do you have a fourth idea to propose?? If so, what solutions (uninstalling then reinstalling directly onto x86)?? And how did the software manage to change its location when we have very few rights on our PCs?? (the magic of Microsoft or intervention from my IT department?).

Thank you in advance :)

P.S.: I could immediately uninstall/reinstall the software, but I need (and want) to find the cause of the problem to prevent it from happening again later (that's still part of my job...yes, I am the nightmare of every company, I am a quality assurer ;)).

2 réponses

Ren@ud Posted messages 4 Status Membre
 
Is no one interested in my post?? :)
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bendrop Posted messages 12655 Registration date   Status Contributeur Last intervention   8 524
 
Hello,

Take a look here https://docs.microsoft.com/en-us/archive/blogs/
by forcing your program to run in 32-bit mode.

Best regards.
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