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Can you purchase an Orange mobile without being a customer?

Adelyneuh Posted messages 2 Status Membre -  
Adelyneuh Posted messages 2 Status Membre -
Hello,

Does anyone know if it is possible to buy a mobile phone alone on the Orange online store without being a customer?

Because whenever I try to validate my order for a "product only" phone on their site, it keeps saying:
"Error: an unexpected error has occurred, please revalidate your order."
Whereas when I do the same process validating a Mobicarte plan, there are no issues with order validation. I'm not interested in the Mobicarte plan because I wouldn't be able to unlock the phone for free unlike with the product only.
Thank you in advance for your responses.

1 réponse

Réponse 1 / 1
Anonymous user
 
Hello
YES but in any case, the mobile will be locked to Orange (subscription or prepaid) and the unlocking will be free after 3 months .............
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Adelyneuh Posted messages 2 Status Membre
 
Yes, I agree that it will be locked for 3 months with a subscription or a prepaid card, but I would like to buy it without a subscription or card, just the phone alone.
For some phones, there are 4 purchase options:
- contract with a 24-month commitment
- contract with a 12-month commitment
- prepaid card
- product only
When selecting the product only, the following message appears:

good to know

The mobiles and tablets sold alone are unlocked or can be unlocked for free online to be used on another network. The product has a 2-year warranty, with specific after-sales service conditions depending on whether you use it with an Orange SIM or not.

That's why I want to buy the phone alone and not with a prepaid card even if it ends up being the same purchase price.
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