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Wi-Fi connection

Fifi4759 -  
Hello, I have a Freebox that displays the time. I have a first laptop that is connected via Wi-Fi and it works well, but I also have a second desktop PC running Vista that I want to operate via Wi-Fi because it is not in the same room as the box and cannot be connected via an Ethernet cable.
I contacted FREE who made me buy a dongle, but I don't know how to start it up because I don't have a driver for this key.
Since this morning, I've called FREE 6 or 7 times but I haven't received a satisfactory response.
Who can help me????
A huge THANK YOU to those who understand my problem.

4 answers

  1. MoiEncore
    When it is connected to the PC, does it appear in the Device Manager? like here:
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    1. Fifi4759 Author
      yes, it appears under the designation AC1200
      1
      1. MoiEncore
        Right-click -> Properties -> Details -> Hardware ID
        With the values provided, we will probably be able to find the driver in question.
        0
      3. Fifi4759
        @MoiEncoreThank you for your valuable advice, but I believe it's a key issue; I contacted Free again, and they will send a technician to my home.
        Thanks again.
        0
    2. MoiEncore
      Hello, what is the exact brand and model?
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      1. Fifi4759 Author
        Hello, on the dongle I read:
        WIRELESS USB, model no:A-W11ACDUE-O-ZN
        S/N:1437A1D00301
        MAC:1817253436D8 /ETSI

        MADE IN CHINA

        This dongle was purchased directly from FREE
        Thank you
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