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Wi-Fi connection

Fifi4759 Posted messages 3 Status Member -  
 Fifi4759 -
Hello, I have a Freebox that displays the time. I have a first laptop that is connected via Wi-Fi and it works well, but I also have a second desktop PC running Vista that I want to operate via Wi-Fi because it is not in the same room as the box and cannot be connected via an Ethernet cable.
I contacted FREE who made me buy a dongle, but I don't know how to start it up because I don't have a driver for this key.
Since this morning, I've called FREE 6 or 7 times but I haven't received a satisfactory response.
Who can help me????
A huge THANK YOU to those who understand my problem.

4 answers

  1.
    MoiEncore Posted messages 230 Status Member 18
     
    When it is connected to the PC, does it appear in the Device Manager? like here:
    1
  2. Fifi4759 Posted messages 3 Status Member 1
     
    yes, it appears under the designation AC1200
    1
    1. MoiEncore Posted messages 230 Status Member 18
       
      Right-click -> Properties -> Details -> Hardware ID
      With the values provided, we will probably be able to find the driver in question.
      0
    2. MoiEncore Posted messages 230 Status Member 18
       
      Ah, I found this, https://www.free.fr/assistance/1370.html

      Come back to give us the result.
      0
      1. Fifi4759 > MoiEncore Posted messages 230 Status Member
         
        Thank you for your valuable advice, but I believe it's a key issue; I contacted Free again, and they will send a technician to my home.
        Thanks again.
        0
  3. MoiEncore Posted messages 230 Status Member 18
     
    Hello, what is the exact brand and model?
    0
  4. Fifi4759 Posted messages 3 Status Member 1
     
    Hello, on the dongle I read:
    WIRELESS USB, model no:A-W11ACDUE-O-ZN
    S/N:1437A1D00301
    MAC:1817253436D8 /ETSI

    MADE IN CHINA

    This dongle was purchased directly from FREE
    Thank you
    0