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Wi-Fi connection

Fifi4759 Posted messages 3 Status Membre -  
 Fifi4759 -
Hello, I have a Freebox that displays the time. I have a first laptop that is connected via Wi-Fi and it works well, but I also have a second desktop PC running Vista that I want to operate via Wi-Fi because it is not in the same room as the box and cannot be connected via an Ethernet cable.
I contacted FREE who made me buy a dongle, but I don't know how to start it up because I don't have a driver for this key.
Since this morning, I've called FREE 6 or 7 times but I haven't received a satisfactory response.
Who can help me????
A huge THANK YOU to those who understand my problem.

4 réponses

Réponse 1 / 4
MoiEncore Posted messages 230 Status Membre 18
 
When it is connected to the PC, does it appear in the Device Manager? like here:
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Réponse 2 / 4
Fifi4759 Posted messages 3 Status Membre 1
 
yes, it appears under the designation AC1200
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MoiEncore Posted messages 230 Status Membre 18
 
Right-click -> Properties -> Details -> Hardware ID
With the values provided, we will probably be able to find the driver in question.
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MoiEncore Posted messages 230 Status Membre 18
 
Ah, I found this, https://www.free.fr/assistance/1370.html

Come back to give us the result.
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Fifi4759 > MoiEncore Posted messages 230 Status Membre
 
Thank you for your valuable advice, but I believe it's a key issue; I contacted Free again, and they will send a technician to my home.
Thanks again.
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Réponse 3 / 4
MoiEncore Posted messages 230 Status Membre 18
 
Hello, what is the exact brand and model?
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Réponse 4 / 4
Fifi4759 Posted messages 3 Status Membre 1
 
Hello, on the dongle I read:
WIRELESS USB, model no:A-W11ACDUE-O-ZN
S/N:1437A1D00301
MAC:1817253436D8 /ETSI

MADE IN CHINA

This dongle was purchased directly from FREE
Thank you
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