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Google Chrome has stopped working

Shingi06 -  
 Hicegosum -
Hello,

I've been using Chrome for years and until now, I've had no issues. But since this morning, I can't open the browser!
As soon as I launch it, I get an error message saying "Google Chrome has stopped working," and I have the option to either "Close the program" or "Search for a solution online and close."

When I click on the problem details, here's what it shows (if it helps you):

Problem Signature:
Problem Event Name: BEX
Application Name: chrome.exe
Application Version: 45.0.2454.85
Application Timestamp: 55df881b
Default Module Name: guard32.dll
Default Module Version: 8.2.0.4674
Default Module Timestamp: 55c148a3
Exception Offset: 000269c9
Exception Code: c0000409
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1036
Additional Information #1: 1282
Additional Information #2: 128267a40fab6a54986c75f5d5db9b74
Additional Information #3: 965e
Additional Information #4: 965e19571bb1544e216b685daa835ab6

I've done the following tests but with no results; it’s still the same:

Uninstalling and reinstalling Chrome
CCleaner to clean the PC and the registry
Restarting and relaunching Chrome
Renaming the "Default" file to "Default.old" and relaunching Chrome!!

I don't understand where this could be coming from, especially since I didn't do anything special yesterday and everything was working perfectly.

Can you help me?

Thank you in advance!

Configuration: Windows 7 / Firefox 30.0

6 réponses

Réponse 1 / 6
Hicegosum
 
Hello,

Go to the Program Files/Google/Chrome folder and add ".exe" to the original Chrome icon, it becomes chrome.exe. Create a shortcut on your desktop, launch the application, and there you go...
11
Shingi06
 
THANK YOU Hicegosum!

Your solution worked! :)
A big thank you to you and the others for your help.

Out of curiosity: why did the application stop working all of a sudden when I was using it perfectly until then?

Anyway, for now it works. But I've heard that for some people it worked for an hour and then the problem came back. If that happens, I will reach out to you about this issue.

For anyone else having the same problem, this manipulation worked for me. Do the same.
0
Shingi06
 
However, for my part, links no longer open in Chrome by default now that I've made this change!
For example, a link posted on Skype won't open when launching Chrome.
And in the taskbar, I no longer have the Chrome icon; it's an icon like when it doesn't know which program to use to open a document...

Do you know how to fix this issue? I say Skype, but it happens with other programs too; the browser doesn't open automatically if I click on a link outside of Chrome)

Thanks in advance
0