Suspicious website: smiletastic

chocapink Posted messages 1 Status Membre -  
 LORIBIAN -
Hello everyone!

I have been hesitating for 2 weeks now about whitening my teeth; my dentist showed me the product she sells to her clients, but the problem is that this product costs 200 euros ^^. However, I memorized the brand of the product and some other information, and once I got home, I quickly searched online to find the product cheaper.

I then came across 5 or 6 websites that required you to be a dentist to buy the product... but one website doesn’t ask me to do that, which surprises me a bit. The site is this: https://smiletastic.fr

Can you tell me if I can shop without any issues on this site?

P.S.: The site offers to send them an email in case of problems, but the proposed link doesn’t work, which is strange.

Thanks in advance, have a great day everyone.

8 réponses

Lixeria
 
Hello,
I am a dental assistant and I confirm that in our practice we buy syringes for €20 each (wholesale price) but sell them for €100 to patients.

Personally, I buy my syringes from Smiletastic. They are compliant. This product can be used at home AS LONG AS THE MANUFACTURER'S RECOMMENDATIONS ARE FOLLOWED, recommendations that are indeed provided by your dentist but are also detailed on the website in question.
22
Caro
 
I ordered 4 syringes containing the whitening gel a week ago. I received everything today...
12
Fleur
 
Hello, can I have a phone number to reach them? Because I also haven't received the delivery.
0
monz
 
I just placed an order and I just saw your comments, I'm not reassured...
0
monz
 
Has anyone received their orders since then?
0
scandalee
 
So, who received their whitening kit?
0
Zaza
 
Hello, I personally have ordered Opalescence whitening from this site several times and I have always received products that match the description. The price does not correspond to the one announced by the dentist, but I think it simply reflects the markup taken by your dentist, which explains the difference.
10
SV
 
Hello, for my part, the package arrived safely after 5 days and it is complete! I was worried after reading the reviews.
10
Antoto0205 Posted messages 112 Status Membre 8
 
I can't tell you if you can buy on this site, but if the product you're looking for is only sold by dentists, then there's a reason for that. A site that offers this kind of product without wanting to know your dental situation or whether you're a dentist or not... well, I wouldn't trust it.

--
PANTSUUU !!!
5
shlass28
 
They stole 100 euros from me, I never received the product and there's no phone number to contact them.
1
smiletastic Posted messages 1 Status Membre
 
Hello shlass28, could you please send us an email or a message on Facebook with your order number? You can always contact us by email or Facebook. We would like to help you, but without any message from you, it's difficult to respond. Best regards.
0
Allpa
 
They stole 149.90 euros from me. I have communicated with them via email, and for some time now they have been ignoring my emails.
1
Roxanne14 Posted messages 2 Registration date   Status Membre Last intervention   3
 
I haven't received my order either, and I think I'm going to file a complaint to stop them from scamming everyone.
1
huon.1 Posted messages 1 Status Membre 1
 
I think I've been had; I still haven't received my order of 58 euros for 3 weeks, and there's no way to go to their site... watch out...
1
Roxanne14 Posted messages 2 Registration date   Status Membre Last intervention   3
 
the problem is solved
2
Chachou33
 
Hello,
What do you mean by "the problem is resolved"?
Did you finally receive your order? Is the Opalescence product authentic and compliant?
I'm also hesitant to order from their site.
0
LORIBIAN
 
I placed an order last week, and checked your reviews right after...
I admit I was very scared!
The order arrived today, product as described, no scam for me.
:-)
2
Scandalee Posted messages 2 Registration date   Status Membre Last intervention   1
 
I received half of the order, one product out of two, and they refuse to refund me because they supposedly checked the weight of the package with the shipping company...? Crooks.
From a strictly legal standpoint, they owe for the merchandise not received. Ridiculous argument, I threw away the old empty packaging and didn't take a photo.
Moreover, there is a fee charged in addition to the advertised price, and we are not informed about it.
1
Scandalee Posted messages 2 Registration date   Status Membre Last intervention   1
 
Resolved :)
0