View original (French)

Slow right-click for Microsoft Word Excel and PowerPoint (w8)

vince2110 -  
 vince2110 -
Hello,
I can open my Word, Excel, and PowerPoint files correctly, but when I try to use the right-click to delete or rename a file, the computer searches for 10 to 20 seconds. Thank you for your replies.

Configuration: Windows / Mozilla 11.0

2 answers

  1.
    loliou Posted messages 19 Status Member
     
    Do you have CCleaner on your computer? If so, perform a full cleanup of your computer. It should just be a slow performance issue.
    0
    1. vince2110 Posted messages 1 Registration date   Status Member Last intervention  
       
      Hello Loliou,
      Thank you for your response. No, I'll try this maneuver, my files are safe, right?
      0
    2. loliou Posted messages 19 Status Member
       
      Nn start by going to the registry and looking for errors, then clean them up but do not save as they suggest. Then go to Tools -> File search for duplicates (the boxes that should be checked are: Read-only file and system file, then click search).
      0
    3. loliou Posted messages 19 Status Member > vince2110 Posted messages 1 Registration date   Status Member Last intervention  
       
      Je suis ici pour vous aider. Veuillez fournir le texte à traduire.
      0
    4. vince2110
       
      Loliou,
      I installed and ran CCleaner, but the problem persists: 20 seconds to display the context menu of the first Word file. For the next 2 files: 7 seconds. It's better, but can we do even better?
      Thanks
      Vince
      0
    5. vince2110 > loliou Posted messages 19 Status Member
       
      loliou, I followed your procedure up to "search".
      0
  2. C-Claire Posted messages 4562 Registration date   Status Member Last intervention   2 250
     
    Hello vince2110,

    It's from Windows Explorer that you delete or rename your files.
    Does it also happen with other types of files besides Microsoft Office ones (PDF, JPG,...) ?

    --
    C-Claire
    0
    1. vince2110
       
      Hello CClaire,
      Yes, you're right; in fact, it's the same for all kinds of files: pdf, shortcut, actually, as soon as I right-click.
      0