Error 0x80070017 while partitioning the disk

Lebolebel Posted messages 9 Status Membre -  
Lebolebel Posted messages 9 Status Membre -
Hello,

I purchased a brand new 1TB Western Digital hard drive and I would like to install Windows 8.1 x64 on it. However, during the installation of Windows (a perfectly legal version), the program crashes when I try to create a partition on the disk: I click on "New", the program freezes, and then I get the error message "error 0x80070017". Since the disk is not formatted/partitioned, I cannot choose a partition to install Windows on.

A yellow triangular panel at the bottom left of the window also indicates that it is impossible to install on the disk, and it asks me to check if the disk is enabled in the BIOS.

I went there, and I can see the hard drive which I can even configure.
I read on forums that it could be due to the DVD; since I have a laptop running Linux, I created a bootable USB stick using GParted and MultiSystem: the same problem occurs when booting from the USB stick.

I also saw that it could be due to a problem with the files in the ISO, as it is a version I was able to retrieve for free as a student, and some have had installation problems with Windows 7. (Something with bootmgr, which is indeed present in the ISO and on the USB stick).

Finally, I’ve seen that errors like this can occur depending on the type of hard drive (MGR, other names I can’t remember). I tested booting by configuring my disk as SATA-IDE and SATA-AHCI, and there was no difference.

I am turning to you, not knowing what to do and having spent my previous evening browsing forums and various options..

I was thinking of trying to format my disk from a computer that already has Windows 8 and then attempting to install Windows; would that make any difference?

Thanks in advance!

3 réponses

Sannin_WD Posted messages 4316 Status Membre 758
 
Welcome to the Forum, Lebolebel :)

To my knowledge, the error code you are receiving often refers to a corrupted media or installer, and for this reason, it is recommended to check the integrity of the ISO file or obtain another one.

Don't hesitate to take a look at this article that discusses this error code.
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Lebolebel Posted messages 9 Status Membre
 
Thank you very much :)

What I find strange is that the topics I've found and the ones you just sent me talk about this error, but it only happens once the installation is in progress. However, I encounter this error while I simply want to create a single partition for my disk to install Windows on it..

Thus, I haven't found anything that specifically corresponds to my case.
I tried redownloading the ISO but encountered the same problem..
Nevertheless, I think I’ll try to find another ISO to see if that works.

Do you know where I can find a different ISO, knowing that I have a Windows 8 license key? (possibly downloadable via Linux, which is the only OS I currently have working)
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Lebolebel Posted messages 9 Status Membre
 
Okay, so I was able to connect the drive to a PC with another drive running Windows 8 x64. I see the drive in the disk manager, however, when I try to initialize it, an error message appears saying ".... encountered an error (cyclic redundancy check)."

I did some research, and I tried using chkdsk, but it tells me that chkdsk is not intended for a RAW disk. Even with the chkdsk /F command, nothing works. (The drive is not assigned; I had to use the mountvol command.)

I also tried using the testdisk software, but again, I couldn't do anything.

Just to remind you, my drive is new and has never been initialized. I do not wish to recover any data, but simply to be able to store data on it!

Thank you in advance!
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thev Posted messages 2007 Registration date   Status Membre Last intervention   722 > Lebolebel Posted messages 9 Status Membre
 
Your disk may not be in the correct format. It all depends on your PC.
If your PC is running UEFI, your disk must be in GPT format.
If your PC is running BIOS, your disk must be in MBR format (also known as basic).
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Lebolebel Posted messages 9 Status Membre
 
My PC is under BIOS and the disk is under MBR.
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Lebolebel Posted messages 9 Status Membre
 
Furthermore, I have already completed the installation without any issues using the same drive; I had to send it back to customer service because it failed (SMART reported: status BAD)..
So the one that was returned is in this condition.
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Anonymous user
 
Hi,

Since you were able to add the HDD to a functional computer, take a screenshot of the disk management (Windows key and X, then "disk management").
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Lebolebel Posted messages 9 Status Membre
 
I had to go to a friend's place to do this, so it's complicated for me to send you a screenshot, but I can tell you that it looked like this image:

http://img16.imageshack.us/img16/385/21737320.jpg

And when I right-click on disk 0 and choose initialize, when I select "Primary partition...", it gives me the error: "data error (cyclic redundancy check)."
If I choose the other option when initializing, the disk initializes fine, but if I decide to create a volume, formatting it in NTFS, the manager crashes.
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Anonymous user
 
Difficult to help you without a concrete image. But your error message is generally a bad sign for the HD.
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Sannin_WD Posted messages 4316 Status Membre 758
 
Hi Lebolebel,

I've been following the progress of your issue and I see that during your test by connecting the HDD to another PC, the error message says that the volume is in RAW and that there is a cyclic redundancy check error. Normally, this cyclic redundancy check error means that the operating system cannot read or write data correctly.

Can you format this HDD using the DISKPART command line? You know that formatting will delete everything stored on the HDD. Don't forget to back up anything you want to recover beforehand. Normally, DISKPART would allow for partition creation and formatting as well, so I'm sending you the steps to follow to do this: click Start > Run > type CMD > Enter > type diskpart > Enter > type list disk > Enter > type: select disk # (where # is the number that the HDD will have in Disk Management (Disk 2, for example)). Note: make sure you select the correct number before resetting > Enter > type: Clean > Enter > create partition primary > Enter > format fs=NTFS (if you want to convert the HDD to NTFS) > Enter. The process may take some time. > assign letter=# (where # should be replaced by the letter you will assign to the drive).

@Lebolebel, have you diagnosed the HDD using the manufacturer's utility? If you haven't done it yet, feel free to do so :) it seems to me that the results of the diagnosis would indicate the health status of the HDD and the proper steps to follow.

Keep us updated, please :) A+

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Lebolebel Posted messages 9 Status Membre
 
Hi,

I tried using DISKPART from the beginning when I saw it wasn't working with the disk manager, but nothing worked; I was getting the same errors as with the manager (cyclic redundancy check).
I'm going to try using the manufacturer's utility; I haven't tried that yet, it might be a good idea, I'll keep you posted!
Thanks anyway.
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