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My processor is maxing out, and my PC shuts down during a demanding game.

Pablo13011 Posted messages 8 Status Member -  
Djo La Force Posted messages 22035 Status Contributor -
Hello everyone,

After changing my graphics card and power supply to an Asus GTX 970 Strix and Corsair CX600M, my PC shuts down abruptly after a while in GTA 5. After cleaning, updating drivers, and cleaning again, I noticed that my processor runs between 20% and 50% when not gaming and up to 100% when gaming, which I believe causes the PC to go into safety mode. I cleaned everything again, forced PhysX to use the graphics card, tried benchmarks (where the computer doesn't shut down during the operation), and I can stabilize between 0% and 10% when not gaming, but as soon as I launch the game, it jumps straight to between 50% and 100%. So, I can't identify the source of the problem: defective graphics card, power supply issue, or my processor can't keep up with the graphics card (even though it's on the compatibility list). The retailer is offering a direct exchange for a new graphics card, but I’d like to be sure before doing that!!! Thanks for your responses, but please don't ask me to clean everything again ;)

For your information, my setup: - Gigabyte GA-970A-UD3
- AMD FX4100
- 2x 4GB Kingston
- Corsair CX600M power supply
- Asus GeForce GTX 970 Strix

6 answers

  1.
    paslau35 Posted messages 8783 Status Member 699
     
    Hello

    It looks a lot like a power supply issue
    when a PC shuts down by itself
    I would say there's an 80% chance that it's the power supply,,,,

    --
    Is a PC like a car? If you don't maintain it
    one fine morning it won't start anymore
    1
  2. Kailéa Posted messages 459 Status Member 78
     
    Hello,

    Can you just indicate the name of your processor?

    Also, you can quickly check your processor's temperatures with the little software Speedfan for example.

    If it exceeds 90° under full load (when your game is running), then there is indeed an issue.

    Have you removed the heating block from your processor? If you haven't put it back correctly or if air has infiltrated your thermal paste forming bubbles, it's normal for it to overheat.

    As for the graphics card, normally it shouldn't overheat, but still keep an eye on its temperature and get back to us :)

    Kailéa
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    1. Pablo13011 Posted messages 8 Status Member
       
      Here is the result of novabench. Is it normal that the test graph is so low?? On average, 1500 on other configs and could it be a defective graphics card?? And in speed fan, temp3 does indeed go above 90° and the core is over 80°!!! Thank you for your advice.

      22/05/2015 02:06:18
      Microsoft Windows 7 Home Premium
      AMD FX4100 @ 3622 MHz
      Graphics Card: NVIDIA GeForce GTX 970

      8174 MB System RAM (Score: 168)
      - RAM Speed: 6475 MB/s

      CPU Tests (Score: 358)
      - Floating Point Operations/Second: 107024336
      - Integer Operations/Second: 272784484
      - MD5 Hashes Generated/Second: 758755

      Graphics Tests (Score: 527)
      - 3D Frames Per Second: 1442
      0
  3. vahona Posted messages 1381 Registration date   Status Member Last intervention   123
     
    Hello,
    it looks like a processor overheating issue, and the AMD FX4100 will bottleneck the power of the GTX 970.
    0
  4. Pablo13011 Posted messages 8 Status Member
     
    First of all, thank you for your "super fast" responses :)
    So for now I'm not at home to post screenshots, but last night I checked the temperatures and the voltage and nothing seemed suspicious to me. To paslau35, the power supply is new, and I can only test with my old Antec 400 Watt; is that sufficient??
    To Kailéa, the temperatures are good and I haven't touched the processor fan; I'll post the results of Speedfan and voltage tonight.
    To Terreur-s, no issues with the RAM.
    To vahona, I'm also thinking about that, but whyyyy?? lol this processor isn't that old; maybe just some dust that I moved during reassembly?? I just spent 400 euros; I wasn't really planning to spend 800 ;)
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    1. Djo La Force Posted messages 22035 Status Contributor 1 839
       
      Well, not very old but it gets beaten by an I3, and is comfortable in quite a few games...

      To let you know, in benchmarks, my I5 beats an FX 8350 by about 10,000 points, so well... That explains it, I think...
      0
      1. Pablo13011 Posted messages 8 Status Member > Djo La Force Posted messages 22035 Status Contributor
         
        It explains the securing of the computer?? Well, I’m good to go for an Asus Z97 Pro Gamer and an i5 4690k, that should hold up! ;) I’ll post the SpeedFan results when I get home from work before marking the topic as resolved!!! Thanks
        0
    2. Djo La Force Posted messages 22035 Status Contributor 1 839
       
      No need for an expensive high-end motherboard, a MSI Z97 PC MATE gets the job done.

      However, get a good cooler for overclocking.
      0
  6. Neozenith Posted messages 423 Status Member 24
     
    Hello,

    I had the same issue as you after getting a graphics card: it turned out that the power supply wasn't sufficient ^^

    Run OCCT in burn mode; it will allow you to see the temperatures, and if the PC shuts down in the middle, it’s possible that the power supply isn't keeping up (weird, 600W should be enough, right?)
    0
    1. Djo La Force Posted messages 22035 Status Contributor 1 839
       
      Yeah, it should work, but it might have a weakness on the 12V rail, that unfortunately happens (I changed my power supply 5 years ago because of that).
      0
      1. Pablo13011 Posted messages 8 Status Member > Djo La Force Posted messages 22035 Status Contributor
         
        Hello,
        my power supply is new, replaced with the graphics card, how can I check if it is defective??
        0
    2. Djo La Force Posted messages 22035 Status Contributor 1 839
       
      With OCCT, run a power supply test; it will give you the voltages. Anyway, if it freezes, there is an issue.
      0
      1. Pablo13011 Posted messages 8 Status Member > Djo La Force Posted messages 22035 Status Contributor
         
        The voltages look good, everything is stable except the -12v which fluctuates between -4v at rest and -14v during the test. However, during the test, TMPIN2 rises to over 90° and the package to over 80°, and the CPU usage is at 100% throughout the test, and when I stopped the test, the computer turned off.
        Today I have to call the retailer for the return procedure. If I can't pinpoint the problem, I will request a diagnosis at a specialized store and I'll get back to you. Thank you again!!!
        0
    3. Djo La Force Posted messages 22035 Status Contributor 1 839
       
      Well, first of all, having the processor at 100% is normal. The temperatures, however, are a different story... Do you have a well-ventilated case and a good heatsink?
      0
  7. Terreur-s Posted messages 320 Status Member 16
     
    Hello, I had exactly the same problem as you with GTA San Andreas (multiplayer). Try installing FreeRAM XP Pro, this little software does exactly the same thing as Zram on Linux, it will compress the RAM and allow you to use programs/games that require a lot without it saturating (or almost). Personally, it solved my problem.

    Good luck!
    --
    <a href="
    -1