Red dot on the "phone" app on my iPhone

Azertyuiop49080 Posted messages 6 Status Membre -  
 France1759 -
Hello,
I have a red dot on the "phone" app on my iPhone and it won't go away despite several attempts (turning it off/on)
What should I do?

2 réponses

fred.ml Posted messages 4850 Registration date   Status Modérateur Last intervention   5 125
 
Hello, the red dot on the phone icon indicates a synchronization problem with the visual voicemail on the iPhone (where you can listen to messages).
This might be due to your connection with your carrier's network.
If you have a message in your voicemail, the iPhone will not notify you. Therefore, you need to call your voicemail by dialing the phone number of your carrier's voicemail.
35
Azertyuiop49080 Posted messages 6 Status Membre
 
Thank you but I already tried and it doesn't work.
0
fred.ml Posted messages 4850 Registration date   Status Modérateur Last intervention   5 125
 
Hey, do you have internet in your mobile plan?
Is Cellular Data enabled on your iPhone?
0