Red dot on the "phone" app on my iPhone

Azertyuiop49080 Posted messages 6 Status Member -  
 France1759 -
Hello,
I have a red dot on the "phone" app on my iPhone and it won't go away despite several attempts (turning it off/on)
What should I do?

2 answers

  1. fred.ml Posted messages 4850 Registration date   Status Moderator Last intervention   5 127
     
    Hello, the red dot on the phone icon indicates a synchronization problem with the visual voicemail on the iPhone (where you can listen to messages).
    This might be due to your connection with your carrier's network.
    If you have a message in your voicemail, the iPhone will not notify you. Therefore, you need to call your voicemail by dialing the phone number of your carrier's voicemail.
    35
    1. Azertyuiop49080 Posted messages 6 Status Member
       
      Thank you but I already tried and it doesn't work.
      0
    2. fred.ml Posted messages 4850 Registration date   Status Moderator Last intervention   5 127
       
      Hey, do you have internet in your mobile plan?
      Is Cellular Data enabled on your iPhone?
      0