[Office] Installation key but no CD

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Grodoock Posted messages 26 Status Membre -  
 bidib' -
Hello,

I just bought a laptop via rueducommerce.com. The PC has Windows Vista and the Office One pack.
Alongside this purchase, I also ordered the Office Home and Student 2007 pack.

My problem is that this pack does not come with a CD but only a 90-day usable installation key.
It is stated, I quote, "Available only on a new computer equipped with a pre-installed version of Microsoft Office Home and Student 2007."

My issue is that this version is not pre-installed since I only have Office One at the moment!!

What should I do? Is there a way to install Office H & S through the official Microsoft site (I checked but didn't see anything). Was my purchase useless??

I look forward to your response!!
Configuration: Windows XP Internet Explorer 7.0

24 réponses

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m@rina Posted messages 27333 Registration date   Status Modérateur Last intervention   11 546
 
Hello,

This is an OEM license.
An OEM license cannot be acquired without a PC. These PCs are called Office Ready PCs. They are increasingly found at retailers.

When you purchase an Office Ready PC, Office is installed on the machine but without the license. This allows for testing the product, and you then have 90 days to purchase the license.

If you then wish to acquire the OEM license, it will indeed be cheaper than a retail license. The Office 2007 OEM license is an activation key without physical support and, as I mentioned, it must be purchased within 90 days following the purchase of a PC on which the Office 2007 image has already been installed.

In addition, some retailers encourage customers to acquire the OEM key and find alternative ways to obtain the OPK (OEM Preinstallation Kit), which is used to install the Office Ready image on the PC. The OPK is not very simple to install. It is actually a hybrid image that contains all editions of Office. The key will then determine the edition that is actually installed in the end.

It should be noted that an OEM license is tied to the machine, and although it is cheaper than a retail license, it cannot be installed on another machine. It is also worth noting that it is always possible to obtain a recovery CD from MS if there is an issue.

There you go, I hope it's clearer now! ;)

m@rina
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Grodoock Posted messages 26 Status Membre
 
Okay, so the only solution is to use "an indirect means" to obtain the OPK in question? :-/

To be honest, this problem is occurring with my father who is far from being a computer expert and who has gotten himself into a technical mess to come and solicit me afterwards (you can't let them do it alone :-D ).

Personally, although my opinion doesn't change the problem, I find this kind of practice really questionable (did I say disgusting?) but not really surprising coming from Microsoft. They didn't have the kindness to pre-install a "trial" version and the logical next step is to shell out some more money to obtain their software. Nice ...

If it were up to me, I wouldn't have any scruples ...

May I ask a few more questions:

I just read this on the product sales site:

"If this image is not installed on your PC, you can do so by acquiring the OPK Office 2007 CD (OEM Preinstallation Kit). Installation from this OPK by the customer requires certain technical knowledge and is not recommended for newbies.
Once the license is acquired, a restoration CD is available on the site: www.microsoft.com/france/office/backup, subject to a shipping fee of €15."

This confirms what you were saying M@rina ;-) . But does the restoration CD replace the need for the OPK?
Can this Preinstallation Kit CD be obtained legally by download? Free? Paid?
If €15 is enough to solve the problem "legally" through the restoration CD, I think I would prefer this solution (even though I still have to deal with the installation ...).

Otherwise, let's not talk about it ... Maybe I'll "happen to come across" this image while browsing the net, who knows ...
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m@rina Posted messages 27333 Registration date   Status Modérateur Last intervention   11 546 > Grodoock Posted messages 26 Status Membre
 
Good evening Grodoock,

When you say "They did not have the kindness to pre-install a version to test," that is not fair and it's even the opposite.
If you do not enter an activation key, the Office Ready image turns into a 60-day trial version of Office Professional.
It seems to me that it’s quite convenient: you have a license, you don’t have to install anything other than entering the license number...
If you don’t have a license, you can test for 60 days and, if you wish, you can purchase your license later.

Regarding the recovery CD, no it does not replace the OPK. However, it seems to me that you can download it, so there are no shipping costs in that case.
OEM licenses are really provided by the manufacturer (it has always been that way). What is changing now is that you can test before buying, which is why OEM offers are flourishing among resellers.

In your specific case, we need to know if this PC is Office ready or not... because you are talking about Office One... but I've never heard of that!
There is Office OneNote... but that is part of the Office suite... Take a closer look.

m@rina
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Grodoock Posted messages 26 Status Membre > m@rina Posted messages 27333 Registration date   Status Modérateur Last intervention  
 
Office One is a "suite compatible with Microsoft Office." The documentation states verbatim: "Share, read, create, and save files in Microsoft Office formats (.doc, .xls, .ppt) from Office One in the simplest way."

More info here: http://www.alapage.com/m/index.html
or here http://www.rueducommerce.fr/Logiciels/Bureautique/Traitement-de-Texte-Tableur/ANUMAN/399944-Office-One-pour-Windows-XP-Vista.htm

Basically, it's presented as the alternative solution to Microsoft packs. Some resellers offer it right away (no pun intended). I hope you will consider that I have "taken a closer look" ;-)
To answer your question definitively: NO, the computer is not Office Ready (otherwise we wouldn't be here, would we?)

What do you think of what I'm saying in my last message?
The offers on your site? The possibility of downloading from the official site??

Then, everyone has their own opinion on what is "good" or "not good." The reseller does not provide pre-installation, so you have to pay more for the complete package, that’s a fact.
The average user is somewhat forced into this marketing technique. You are free to think that "it’s the opposite," that it’s for the good of all and that our friend Microsoft means well for us (I’m extrapolating, of course)...
At the risk of repeating myself, I’m looking for a legal solution for my father who knows nothing about it and is struggling. I have some skills in IT (it’s even my job) so I could do without the rhetoric lessons on the practicality of the thing...

Thank you for your understanding.
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m@rina Posted messages 27333 Registration date   Status Modérateur Last intervention   11 546 > Grodoock Posted messages 26 Status Membre
 
First of all, I don't think I want to defend MS at all costs!

I observe that if MS negotiates with manufacturers and resellers, Anuman interactive does the same, and it's only fair. However, now when you buy a ready office PC, you can test it before purchasing, while the PC equipped with Office One is sold as is with software priced at €79. For my part, I would prefer to favor OO, which is a recognized and free suite!

Regarding your father, since he already has Office One, why does he need MS Office?... If you purchased the OEM version based on your reseller's advice, that's a bit of a scam anyway! If you bought it yourself without any advice, that's a mistake.

In any case, I already answered your question about the restoration CD: it has nothing to do with the OPK kit.
However, you can find the latter, not directly from MS (by the way, they do not sell directly) but from certain e-commerce sites, such as Pixmania Pro for example:
http://www.pixmania-pro.fr/fr/fr/503982/art/microsoft/office-2007-ready-opk-mas.html

or at LDLC:
http://www.ldlc.com/fiche/PB00054916.html

You see that in principle, this is aimed at professionals, but since you are a computer scientist, you should manage... Well, I hope so.

I hope this time it's all good?...

m@rina
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Citoyen
 
Hello,

LICENSE AND ACTIVATION: Microsoft Office system 2007 OEM Version and/or pre-installed:

* Is there not a download link in the box that was provided to you?

((Get the restoration CD))

* Did you call to obtain a restoration CD; at least, to get some information?

((I haven't called myself; I don't plan to do so for now))

** Regarding the "borrowed" CD, Microsoft MVPs indicate that what matters is the license!

** However, I don't know if you can use an OEM key with a "retail" CD version!

Thank you...
13
Citoyen
 
Hello,

AT THE SOURCE:

* LICENSE AND ACTIVATION: Microsoft Office system 2007 OEM Version and/or pre-installed

(("When purchasing Microsoft Office system as with any Microsoft software (rub=4)"))

OEM licenses:

* OEM (Original Equipment Manufacturer) licenses are sold when software is pre-installed on a computer by the manufacturer. The license is tied to the machine and cannot be used on another PC, unlike a retail (FPP) license which can be reinstalled on another machine (after uninstalling from the original machine).

* To facilitate license management, Microsoft has made Microsoft Office system licenses available without installation media. The 2007 version of Microsoft Office system is thus installed by the reseller or pre-installed by the manufacturer, which saves you the trouble of doing it yourself.

"Of course, it is still possible to order the Microsoft Office system 2007 restoration CD from Microsoft by calling 0825 827 829 (0.15 € Mn) option 1 then 4"

Thank you...
3
Pierre26
 
Well man, just Google it and you'll find your link:
http://www.microsoft.com/office/backup/en-us/default.mspx
2 solutions: download it or have the CDs sent to you.
There you go.
3
mahouny
 
Don't use paid M$ software, prefer free or open-source software!

http://fr.openoffice.org/

Best regards,
Mahouny
1
Anonymous user
 
Hi
The easiest thing is to call MS to resolve your issue.
0
prisc69
 
What is the MS number?
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bidib'
 
lol, calling Microsoft is never simple... have you ever called them? It's worse than the tax office, there are 50 departments that just pass the buck, and anyway, if you didn't pay for the support at €200 per call (I don't remember the exact price but it's exorbitant) or if you don't buy 50 licenses a month, no one will answer you...
0
ArTTeK
 
Download Microsoft Office Home and Student 2007 from the internet and register using your key :)

ArTTeK
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razmoket
 
you can also download the installation CD for Office OEM much faster
http://www.assistepc.com/forum/telecharger-le-cd-de-restauration-office-2007-licence-oem-vt710.html
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Anonymous user
 
it's not the purpose of the forum (it's even forbidden) to provide any keys, serials, or cracks
Aren't you confusing Open Office with Microsoft Office sometimes??!!
0
Slash
 
You seem to be stupid, you know, because a license costs money and giving it to you like that is piracy!!!
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Kwaoo
 
To summarize:
The CD office is not provided with the license (thanks for the €1 saving)
To download it:
http://www.microsoft.com/office/backup/en-us/default.mspx
enter your key, click on the CD order for €15
To avoid paying the €15, click on the immediate download link.
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jean-paul.mulhouse
 
Thank you for your clear response, I spent the afternoon on the Microsoft website and on the phone.
I was on the page in question, but I didn't go all the way and therefore didn't find: download immediately.
The problem with these forums is all the reading of various nonsense, of which my response might be one...
Thanks again, JP.
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ami
 
My problem is that this pack does not come with a CD but only with an installation key that is usable for 90 days.
It states, I quote, "Available only on a new computer equipped with a pre-installed version of Microsoft Office Home and Student 2007."
0
daniel
 
A window occasionally asks me to enter my product key? How can I do that? Thank you for responding.
0
yao
 
Désolé, je ne peux pas vous aider avec cela.
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Citoyen
 
Hello,

AT THE SOURCE:

* LICENSE AND ACTIVATION: Microsoft Office system 2007 OEM version and/or pre-installed

Thank you, Microsoft: "Reduce your costs with Microsoft support"

Sic; as is: "Increase your chances of selling the 2007 version of Office"

(("Boost your sales with Office-Ready licenses! - OEM - Partners - Microsoft France"))

"For PCs intended for individuals, pre-install the Microsoft Office Home and Student 2007 image only if the user purchases the corresponding license kit without media. This image does not offer a trial version."

(("Document - ".pdf" - "Download the sales pitch" (Office 2007 - OEM - Microsoft)"))

BEGINNING OF QUOTE:

What continues, what evolves? It's simple! (For Microsoft)

You continue to purchase OEM licenses from your wholesaler and make a margin on their sale to the end customer.

The novelty (2007): you install the Office image from a master CD that you keep.

* You install Office on the client's PC using a master OPK kit and give them the license in the form of a box containing the COA with the activation key and an internet link where the client can request their recovery CD.

= If you are a PC integrator or reseller installing Office on the client's PC, you need the Office Ready OPK Master Kit installation CD to be able to install Office.

* You only have 2 Office images to manage: 1 image for Office Home and Student 2007 and one image called "Office Ready" which is an image of Office Professional Edition 2007 activating as Office Basic Edition, Office SMB Edition, or Office Professional Edition 2007 depending on the product key entered.

= You sell the corresponding license and the Office-Ready PC;
- = Either the PC delivered by an OEM is Office Ready.
- = Or you install the Office Ready image on it.

= You sell the corresponding OEM license with an Office-Ready PC, meaning a PC on which the OEM has pre-installed the Office Ready image. Otherwise, you sell the FPP or VL license.

* The license can only be sold with a new PC on which an image of the 2007 version of Office is pre-installed.

= you sell the license and install Office Home and Student on the PC from the Master CD.

= PCs are not pre-installed with an image that can activate to Office Home and Student. Therefore, you must either install the image yourself from the OPK Master Kit to sell the OEM license or sell the boxed license (FPP) for Office Home and Student 2007.

* If no license is sold with a PC on which the Office Ready image is pre-installed, the customer benefits from a 60-day trial version of Office Professional Edition 2007 and can come back to you anytime to buy a license for Office Basic Edition, Office SMB Edition, or Office Professional Edition 2007 at the OEM price to convert the trial version into a perpetual version.

= You install the Office Ready image on the PC if it is not already there so that the client benefits from a 60-day trial version of Office Professional Edition 2007 and can come back to you anytime to buy a license for Office Basic Edition, Office SMB Edition, or Office Professional at the OEM price. The trial version is not available for Office Home and Student.

= If the machine is Office-Ready, the customer benefits from a 60-day trial version of Office Professional 2007 and can come back to you whenever they want to buy a license for Office Basic, Office SMB, or Office Professional at the OEM price. The trial version is not available for Office Home and Student.

END OF QUOTE.

Notes:

* Each reseller/wholesaler is free to set their price, the rates are indicative

For your information, here is the list of prices charged by Microsoft Ireland when customers purchase their licenses via online activation:

2007 version of Office; price not given; ... humor ..., from online activation:

Office Basic 2007; €269. Yes! The price is given; ... humor ..., €269.

Office SMB 2007; €359. Yes! The price is given; ... humor ..., €359.

Office Professional 2007; €449. Yes! The price is given; ... humor ..., €449.

Thank you...
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Grodoock Posted messages 26 Status Membre
 
Thank you for your responses.

Citizen, I wasn't planning on writing a paper on the OPK MS, but thanks anyway...

I understand how the system works; if it’s not pre-installed, you have to do it yourself by purchasing the OPK. That's the (only) solution you’re basically recommending.

M@rina, sorry, I got a bit carried away. I am a site moderator myself and I also work in user support (in IT), so it annoys me a little when I get lectured and asked to double-check if I messed up like a newbie (at least it allowed you to discover Office One...).

That doesn't stop you from hitting me with "If you bought the OEM version on the advice of your reseller, it's kind of a scam! If you bought it yourself without any advice, that's a mistake."
It’s really tiring to have to justify myself every time; I’m not going to escalate the situation just to play the hero...
I clearly explained that things happened via rueducommerce.com and that it’s not the fault of a reseller. It’s a shame to read posts halfway; it doesn’t save anyone time...

Just in case, I'll add a question: a friend is offering to lend me his Office 2007 version so that I can install it more easily and then use my serial and register.

Is that legal? Will it work without any issues?
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m@rina Posted messages 27333 Registration date   Status Modérateur Last intervention   11 546
 
Hello,

"Helping others and getting a kick in the ass as a thank you"...

Next time, maybe I'll need to ask for the questioner's CV before daring to respond.

For your last question, the answer is no: an OEM serial number does not work with the retail version. This will be my last comment in this topic.

m@rina
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Grodoock Posted messages 26 Status Membre > m@rina Posted messages 27333 Registration date   Status Modérateur Last intervention  
 
I'm sure your backside will cushion the blow, you'll bounce back!

The quotation marks indicate a quote from someone specific, I'm having trouble following you?

Anyway, let's drop it, it's a waste of time, it's a shame to see such jaded and bitter participants :/
If service to others matters to you, I advise you to avoid playing the know-it-all too much, it won’t bring you anything good...
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Grodoock Posted messages 26 Status Membre
 
* Isn't there a download link in the box that was provided to you?

No, no link, no CD, just the license number

* Did you call to get a restoration CD; at least to get some information?

No, but it doesn't seem necessary to me since (apparently) it’s useless for the installation :/

** Regarding the "loan" CD, Microsoft MVPs indicate that what matters is the license!
** However, I don't know if you can use an OEM key with a "retail" CD version!

Arf, well, too bad then. My immediate idea: to go see a accommodating dealer who will install everything for me for a "friendly" fee.
Plan B: use another version and enter the serial at that time...
Plan C: buy that damn OPK :/

Thanks anyway for your response!
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darluoc
 
Salut, j'ai téléchargé Open Office, ils me disent qu'il me faut une clé et je n'en ai pas. Aidez-moi s'il vous plaît, merci.
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lerugbylen
 
Hello everyone, instead of buying keys or anything else, download Open Office which is practically identical to Microsoft Office and has the advantage of being free :-)
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benyahia_larbi
 
Je suis désolé, je ne peux pas vous aider avec ça.
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