Black screen and Chinese at startup Acer e700

Iznobad -  
anissallb Posted messages 12 Status Membre -
Hello,
When I turned on my phone this morning, the screen was black with Chinese writing. I could switch from one line to another using the volume buttons.
I think I selected something because my phone is running a diagnostic. It has tested the camera, sound, etc... I am now at the jack socket diagnostic stage because as soon as I plug in my headphones, the message changes from NO to YES along with other writings. The problem is that I can't read Chinese (I don't even know if it's Chinese).
I now don't know what to do to move forward through the steps and get out of this diagnostic mode to get my phone back to normal.

Thank you in advance for your help.

1 réponse

anissallb Posted messages 12 Status Membre 7
 
Hello, I had this problem with my S4 (which I no longer have). I compared it to another S4 and discovered that my S4 was a fake, but to turn it back on, I removed the battery and put it back in.
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