Wermgr.exe: pesky problem

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warrant Posted messages 127 Registration date   Status Membre Last intervention   -  
Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   -
Hello,

Due to a problem that I can't resolve on my own, I am asking for your help.
So, since this evening in the Windows Task Manager under the Processes tab, there is constantly an .exe that starts and disappears called "wermgr.exe".
This process greatly affects the stability of Windows because I constantly have the window frame highlighted as if an application is trying to start, or when I am typing, my cursor keeps jumping, and I have to keep repositioning the mouse where I am typing, very frustrating!!

So far, I have tried to disinfect my system with Malwarebytes and AdwCleaner, but nothing works..
I just started in safe mode and I don't have this bug.

Could you please help me?

Thank you in advance.

Configuration: Windows 7 / Firefox 34.0

9 réponses

Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   24 711
 
Hello,

Follow this FRST tutorial: https://www.malekal.com/tutoriel-farbar-recovery-scan-tool-frst/
This will generate three FRST reports:
* FRST.txt
* Shortcut.txt
* Additionnal.txt

Send these three reports as explained to the pjjoint site and provide the three pjjoint links for these reports so they can be accessed.

--
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Your eyes they penetrate me,
(Your answer's always 'maybe')
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