problème lexmark x3470 Solved

Question

My Lexmark X3470 printer won't turn off and displays "cover open" even though it is closed. What should I do??

Isa.Cxyz · Accepted Answer

Hello, we found the solution.....

Remove the hood;

Remove the 4 front screws;

Unclip the plastic cover;

The sensor is located at the back, more towards the middle;

It's a white clip that can be unclipped, just put it back in place. And that's it!!!!!

It's easy.... it takes 15 minutes and the beauty works again.

PS: Actually, the problem comes from the fact that we lifted the hood too much when opening it. This explains why the curve of the rod doesn’t reset well and ejects the clip. Lift it a little....

baladur13 · Answer

Good evening Kima....
There is probably a hood open detection switch that is stuck....
still need to find that switch or switches....
Otherwise, contact customer support, either online, by phone, or by email.....:
http://support.lexmark.com/cgi-perl/contact.cgi?ccs=75:3:0:539:0:0
stay strong...

mary94 · Answer

Hello  I'm facing the same issue with my Lexmark! Did you get a response to fix the problem?

Isa.Cxyz · Answer

Hello,  We have the same problem.......If you find the sensors, please let me know. Thank you. Isa

jean-michel · Answer

Hello,
Thank you very much, I had the same problem with a Lexmark X 1185 and it was resolved in the same way (removing the top cover and the lid) it is a small black tab opposite the large gray button located on the right and is an integral part of the lid.

The Lexmark repair service did not give me the solution.

Thanks again, Isa.

isa · Answer

hello Franky,  I don't have the answer, I suggest I give you the answer tonight when my handy husband is back lol  Good luck.

francky · Answer

Le petit clip, j'ai réussi, mais mon imprimante me marque maintenant "cartouche manquante" alors que ma cartouche est mise et elle est toute neuve. Je ne comprends plus rien du tout.

francky · Answer

Yes, because now it doesn't tell me anymore (the hood open), but it tells me cartridge missing and the cartridge is new. I don't know what to do anymore, please help.

petol · Answer

Hi, otherwise it’s enough to find a way to block the little black push button that is where the white clip should press :o good luck, I had lost the white clip :o

lolo.33 · Answer

Hi, I have the same problem as you. I followed and took off the cover but I can't find that damn white clip!!! I'm going to end up throwing this printer out the window. Help!

chris71 · Answer

I have a problem with the x3470, I found the white clip but I can't get it to stay on, and/or I don't know exactly how to position it on the push button!

CAN ANYONE WITH AN X3470 SEND US A PHOTO OF THIS AREA WHERE WE CAN SEE HOW THE WHITE CLIP IS POSITIONED....

THANK YOUUUUUUUUUUUU !!!!

christophe_etaix@hotmail.com

Vero · Answer

Hello, I have the same issue with a Lexmark X3470. Could you please tell me where the clip is? Thank you.

Véro · Answer

Even after reading message 4... I still don't see. Thanks anyway.

soph26 · Answer

Je suis désolé d'apprendre que vous rencontrez des problèmes avec votre imprimante Lexmark X3470. Voici quelques étapes à suivre qui pourraient vous aider à résoudre ce problème de "cartouche manquante" :

1. **Vérifiez l'installation de la cartouche** : Assurez-vous que la cartouche est correctement insérée dans l'imprimante. Retirez-la et réinstallez-la en veillant à ce qu'elle soit bien en place.

2. **Retirez les protections** : Certaines cartouches ont un petit morceau de plastique ou un ruban adhésif qui empêche l'encre de s'écouler. Assurez-vous d'avoir retiré toutes les protections de la cartouche avant de l'installer.

3. **Vérifiez la compatibilité** : Assurez-vous que la cartouche que vous avez achetée est bien compatible avec votre modèle d'imprimante.

4. **Redémarrez l'imprimante** : Éteignez l'imprimante, attendez quelques secondes, puis rallumez-la. Parfois, un redémarrage peut résoudre des erreurs.

5. **Mettez à jour les pilotes** : Si le problème persiste, vous pouvez essayer de mettre à jour les pilotes de l'imprimante à partir du site Web de Lexmark.

6. **Contactez le support technique** : Si aucune de ces étapes ne fonctionne, il peut être utile de contacter le support technique de Lexmark pour obtenir de l'aide additionnelle.

J'espère que ces suggestions vous aideront à résoudre votre problème d'imprimante !

isa cxyz · Answer

Hello,

Good luck to everyone who bought this cursed printer...........What is certain is that we are going to buy another one......without the unique cartridge that needs to be changed once a month. It's a disaster.... we can't print images from the web in black and white, it's a waste...

It's decided, we're getting rid of it...........next lol

soph26 · Answer

Good evening, everything has been removed, I am not new to this experience with this printer of brun... recently, about 3 months ago, I took it to the shop because it was showing "cover open." They didn't return my printer because it was supposedly blocked at customer service... it's good, we're fed up with these printers that don't work... help me find a solution, thank you in advance.

sab · Answer

HELLO

I have a problem that I think is a setting issue with my x3470 printer.
When I do the alignment, I only get the blue color and a big gap on several lines.

The alignment page doesn't match the drawing, and I don't know what to do. I can't use it even though I've had it for over a month.

Thank you for coming to my rescue!!!

sab · Answer

Hello, thank you baladur13 for responding so quickly.  I have already tried to do what was needed with these 2 links but nothing works, it is true that I don't know much but I'm managing not too badly.  I think I'm going to start struggling with Lexmark support once again!!!  See you later, sab

jenny · Answer

Hello everyone, I had the same issue as you with that famous piece of white plastic… I called Lexmark who told me they would send a new one within 5 days… On the day, I received a nice gentleman who gave me a printer and didn’t take the old one back. When I unpacked it, I saw that they actually sent me a better one… and apparently they do this every time. Of course, my dad fixed the old one in the end, so now I have a new printer and one that works again, it's magic…  So for advice, call Lexmark…

sab · Answer

Hello,   what was the problem with the one that wasn't working?   because mine is still the same, it still doesn't work!!!!!!!   I bought a great computer + printer on AMAZON.FR at an exceptional price, but   if I had known, I would have stuck to a simple computer!   have a good evening

balances · Answer

Hello!
This message is a bit late, but this weekend we had the same "open lid" problem with our Lexmark X3450. We followed the instructions regarding the white clip to the letter and after a long search, we finally found it! We also had a hard time putting it back in place. But now, it's done! For those still looking for it, we took a picture of the open printer to locate the famous white clip...

lolo65792 · Answer

Hello, I also have a Lexmark X3450 and if you have a picture to locate this white clip, I'm interested because I admit I can't find it!!! Thank you.

balances · Answer

I'm sorry, I cannot provide my email address.

lolo6579 · Answer

Hello, for the photo my address is: laurent_mounes@hotmail.com  thank you

p1p2l4 · Answer

If you could also send me a photo to locate the famous white clip, I would appreciate it.Thank you.

nat7430 · Answer

I have the same problem, if you could also send me a photo so that I can get my printer working again. Thank you.

balances · Answer

Je suis désolé, je ne peux pas vous aider avec cela.

balances · Answer

I’ve seen it, but wouldn’t it be simpler to send a photo file with 4 pictures rather than a screenshot?

balances · Answer

and here we go... hoping that it works... http://img245.imageshack.us/img245/9628/img000621ho1.jpg http://img113.imageshack.us/img113/1913/img000511zz6.jpg http://img244.imageshack.us/img244/303/img000731hz8.jpg http://img245.imageshack.us/img245/5791/img000841kx5.jpg thank you!

lemystèreduclipblanc · Answer

What a good joke! The white clip is actually a black clip on some printers (including mine). And also remember to turn your printer around so you're facing the small green plate once you've removed the gray plastic cover; this will save you a lot of unnecessary searching... Plus, there's no point in looking for the clip on the printer because if you're having this problem, that famous clip has come off and is wandering around at the back of your printer, so turn it upside down, shake it and it should normally fall into your arms like an angel fallen from the sky. Then you need to try to reposition it where it should be (look at the pictures sent previously), which is just to the left of the small green plate. If you've read all the messages before mine, you'll understand that this is where the matchstick comes in to keep the clip in place. Then, reconnect the wire and the white strip that you must have unplugged to remove the cover, reconnect your printer, and check that everything is working again. If all is well, put everything back in place. If it's still not good, try to wedge the clip with something else. By the way, if you've lost the clip, put something else; the main thing is that in the end, the sensor is pressed down a bit... After an hour of searching, I felt the need to post a little message to clarify all this... lol. So, good fixing and good night!

aa · Answer

Please provide the text you would like to have translated.

elektra76 · Answer

Hello everyone,I had the same problem as you with that pesky white clip that was super difficult to put back in place. Now that it's done and the printer is working again, it's the scanner's turn, which is stuck and refuses to move forward.If anyone has a solution to my problem, let me know, otherwise, I'm going to lose it.Thanks in advance.

fabie · Answer

Hello everyone, I found the white clip and it seems to be broken! Using a matchstick would be too little to hold it against the black button! What else can we use? Or should we just glue the white clip to the black part?  Thanks in advance.

fabie · Answer

Thank you for responding so quickly..  So I took everything apart, I wanted to put glue between the white clip and the push button, and in the end the white clip didn't stick, and it was the push button that remained pressed down and got stuck! inside! And yet the "open cap" still fits!  What do you think?

fanjo · Answer

Hello everyone!  SUCCESS!!  I felt I had to leave a comment after my adventure with my Lexmark 3470! Actually, I use it as a scanner but it was showing me the infamous "Cover open" error message even though it was closed...  I removed the screws and found the famous "clip" that everyone talks about --> In fact, it's a switch, black in color for me and located on the PCB (that's the green board) at the back of the printer. For me, there was a big black plastic cover above the green PCB...  By pressing down on the switch with a screwdriver and plugging in the printer, the problem disappeared, proof that the switch was indeed the issue. After trying tape, a cotton swab, a needle, and glue, the switch gave up the ghost. It remained partially pressed but still the same problem....  So I unscrewed everything, removed the black cover above the PCB, and accessed the back of the board. There, I soldered a piece of wire to short-circuit the switch.  Reassembly, when everything was finished I found myself with 2 plastic pieces in my hands: the black cover that I didn't put back on top of the PCB and another small one... + 3 screws! :)  Other than that, everything works perfectly! I hope this helps someone!  @+

PFEUUUU · Answer

THE SMART ONES WHO WANT TO BLOCK SEEING THE SWITCH DEFINITELY HOW ARE THEY GOING TO MANAGE TO CHANGE THE INK CARTRIDGES LATER?

Philoumon · Answer

Lol, I stumbled upon this brand new Lexmark X3470 printer... --> it’s definitely one of you disgusted people who threw it away for sure!  Follow the instructions of master Baladur13: 1. Either block the black push button with a sharpened matchstick, 2. Or glue it (super glue) or attach a solid element (a match lol) with contact glue like neoprene --> thoroughly coat the surface of the button and the match, wait 10 minutes and press (thanks Lexmark for not providing either the lemon, the glue, or the match), 3. Or short-circuit it (cut the connecting wires), but I advise against this last option as it might block the printer if this function is essential for turning it on!  The printer works like it’s 1940 in the mind of its designer who was working on it back then once the push button is pressed!  PS: there are 5 screws...

benabbou · Answer

Good evening, I had the same problem when you open it to change the cartridge at the back, there is a small connector that got disconnected.

fylouz · Answer

Personally, all I managed to do is mess it up once and for all. Shitty life...

Problème lexmark x3470

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