Touchpad no longer appears in Device Manager

Hello,

I bought my Toshiba Satellite C50-A-1N5 laptop a few months ago, and suddenly the touchpad has stopped working; the cursor doesn't even show up anymore. I checked the device manager, and the touchpad no longer appears there. When I plug in a mouse, it works perfectly fine. I already tried FN+F5, but it doesn't change anything; the cursor still doesn't appear. Is there something I can do, or should I return my PC?
Thank you in advance for your help.

Configuration: Windows / Firefox 33.0

2 answers

  1. In your device manager, check if you have a device called I2C with a small yellow panel.

    If yes, click on it with a USB mouse and disable and then enable it.

    It worked for me.
    1. Here you go, even if the post is dated, it is still useful! Thank you very much!
    2. Thank you, it still works in 2023!

    3. Thank you very much, it's the only solution that worked for me after a glass of water spilled on my laptop!! I'm very happy

    4. @Rose

      I am encountering the same problem. Can I please have a screenshot of this device?