CD/DVD not detected (TSST corp CDDVDW SU-208FB driver)

Solved/Closed
ReCa83220 Posted messages 16 Status Member -  
 Vic -
Hello,

I recently bought a new laptop, Toshiba L50B11Z (running Windows 8.1 64-bit), and for the past few days the CD/DVDs have not been detected by the PC.

When I go to the device management panel, I see that the driver (TSST corp CDDVDW SU-208FB) has an error. ("Windows cannot start this hardware device because its configuration information (in the Registry) is incomplete or corrupted. (Code 19)")

I tried to update the driver, but I am told that I have the latest version.

What should I do?

Thank you in advance

Configuration: Windows / Chrome 37.0.2062.103

6 answers

  1. ReCa83220 Posted messages 16 Status Member 5
     
    Great, thanks!
    17