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My camera won't turn on.

Etienne_74 Posted messages 3 Registration date   Status Member Last intervention   -  
pograve Posted messages 703 Registration date   Status Member Last intervention   -
Hello,
I bought a waterproof Coolpix camera for 300 euros about two months ago, and it won't turn on anymore. I charged the battery, but it doesn't do anything.
What should I do?
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Thank you for your reply.
Best regards.

3 answers

  1. Anonymous user
     
    two months ?? ==> under warranty ==> customer service
    1
  2. Etienne_74 Posted messages 3 Registration date   Status Member Last intervention  
     
    I have had it for about a year, but it only worked for 2 months
    so it is no longer under warranty.
    0
    1. Anonymous user
       
      It's clever to have waited, now you'll have to pay to repair it or buy a new one!
      0
  3. pograve Posted messages 703 Registration date   Status Member Last intervention   139
     
    Hello

    What is the exact model of this device? Perhaps we can find a workaround for a forced startup.
    -1
    1. ~art~ Posted messages 170 Registration date   Status Member Last intervention   137
       
      A boot in safe mode?

      +1 HOMBOURGEOIS, really too bad, I fear we won't be able to find a solution here...
      0
    2. pograve Posted messages 703 Registration date   Status Member Last intervention   139
       
      why not try before burying all hope?
      0
    3. ~art~ Posted messages 170 Registration date   Status Member Last intervention   137
       
      absolutely ;-)
      0
    4. Etienne_74 Posted messages 3 Registration date   Status Member Last intervention  
       
      Bonjour, le modèle exact est le Nikon Coolpix AW110.
      0
    5. pograve Posted messages 703 Registration date   Status Member Last intervention   139
       
      hello sorry for the delay

      try this: remove the battery, hold the "power" button for 1 minute.
      release the power button and put the battery back in and turn it on normally.

      also try connecting it to your PC to see if it is detected; if it is, you can try to perform a factory reset via your camera's utility (you should have the CD that came with the pack) or at worst download it directly from the manufacturer's website.
      I also saw that there was a very recent firmware update (04/22/2014)
      https://nikoneurope-fr.custhelp.com/app/answers/detail/a_id/59990

      let us know how it goes.
      0