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Recover game account on new phone

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s0phie66 Posted messages 28 Status Member -  
CAT85340_1180 Posted messages 2 Status Member -
Hi,

on my old phone I played Clash of Clans for a while.
Now, I've just bought a new phone, I downloaded the Clash of Clans app with my old Google Play account but I have to start the game from scratch!!!

Is there any way to recover my game?
I had logged in via Facebook in the game to be able to retrieve my level. But now I don't know where to enter my credentials since the game is at 0.

If you can help me...

Thank you!

1 answer

  1.
    milrod Posted messages 48 Status Member 181
     
    Hello,

    For synchronization, you need to link your same Google+ account on both devices (the old one first).

    If you don't know how to do it, go to your CoC settings and "Google+ connection."
    171
    1. s0phie66 Posted messages 28 Status Member 10
       
      Thank you for your response.
      Umm, where can I find the CoC setting??? (I have a Wiko)
      1
    2. milrod Posted messages 48 Status Member 181
       
      On the old phone, go to your settings (the gears) -> link Google+ account and then normally, everything should happen automatically.

      Then do the same on the new one.

      P.S.: both phones need to be connected to the same Google account.
      5