Computer sounds transmitted through the microphone

Question

Hello, as I mentioned in the title, the sounds from my PC (video, games, music...) are being sent to my interlocutor (with original quality) in any communication software.   My headset is the Asus Rog Cerberus. I plugged it into a Windows 8 computer and there is no such problem there.   I look forward to your responses, thank you.

ant.r72 · Accepted Answer

Okay, that means Windows recognizes your headset. Plug in your headset and go back to the playback devices window. Right-click on it and select properties. In the controller information, click on properties again. In the new window, click on Change settings. In the new window, activate the driver tab and click on update driver.

ant.r72 · Answer

In the taskbar, look for the sound icon, on the right in the notification area. Right-click and select the "Playback device" option, then select your PC speakers or your headphones.

SkyBream09 · Answer

They are already selected, and they are also the only ones on this list. Thank you anyway for your reply.

ant.r72 · Answer

Do you have a laptop? If so, try connecting to a communication software without headphones or a microphone.

SkyBream09 · Answer

Yes, I am on a laptop, and this problem only occurs with this headset.

ant.r72 · Answer

Return to the playback devices. Can you post a screenshot of the "Playback" and "Recording" tabs?

SkyBream09 · Answer

Here it is

ant.r72 · Answer

Was your headset connected at the time of the screenshot? Unfortunately, I won't be able to respond to you anymore this evening. I have to disconnect. I'll try to resolve this issue tomorrow.

SkyBream09 · Answer

Yes, it’s my headset that’s connected. Thank you for your help, I appreciate it, see you tomorrow.

ant.r72 · Answer

Strange, your headset is recognized as a speaker! Is there a TV connected at the top of the playlist?  Right-click on the "speaker" icon and select "test." Do you hear the sound?

SkyBream09 · Answer

I just tested it, I can only hear part of the sound, and yes, it's clearly a TV that is labeled: Digital audio (HDMI).

ant.r72 · Answer

Otherwise, if you unplug your headphones, are your laptop speakers still recognized as speakers?

SkyBream09 · Answer

Yes, at this level it’s good.

ant.r72 · Answer

"At that point it's fine" I didn't quite understand... Otherwise, open any folder and type  Control Panel\Hardware and Sound\Devices and Printers Then click on add a device. Plug in your headset and select it from the list.

SkyBream09 · Answer

I can't add it because Windows doesn't detect it.

SkyBream09 · Answer

I've already done that and the drivers are up to date. Also, there is no driver for my headset.

ant.r72 · Answer

Weird that there are no drivers. I have one for my simple headphones. Otherwise, in the playback devices window, right-click on your headset and select "Set as Default Communication Device." Otherwise, does the same problem occur on another PC or does it work fine?

SkyBream09 · Answer

Is it already set as the default peripheral? And it works perfectly on a Windows 8 computer; I haven't tested it on Vista though.

ant.r72 · Answer

I assume you have Windows 7 on the problematic PC. Try comparing all the settings available in the right-click menu of the sound icon. If it works on 8, then logically it should work on 7 by applying the same settings...

SkyBream09 · Answer

Hello, sorry for not replying sooner, I had quite a few things to do. I checked on the Windows 8 computer but the only thing that changes is the sound card. The settings are the same.

SkyBream09 · Answer

This is what I noticed, they are both on the same connector, is that normal?

ant.r72 · Answer

Sorry for this slight (big) delay, I was on vacation....
Unfortunately, I won't really be able to help you anymore because I'm not very knowledgeable about sound. However, if they are both on the same connector, it means your headset serves as both a microphone and audio. What kind of connector do you have on your headset? USB or jack?

SkyBream09 · Answer

It's a jack connection. I've contacted Asus support, who is trying to help me. If you can no longer assist me, it's not a big deal.  Thank you for your help :)

ant.r72 · Answer

Ok. Asus should be able to help you out.

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