Mon pc ne s'allume plus qu'en mode sans échec.

Fermé
Clara - 25 juin 2014 à 20:41
lilidurhone Messages postés 43347 Date d'inscription lundi 25 avril 2011 Statut Contributeur sécurité Dernière intervention 31 octobre 2024 - 30 juin 2014 à 21:07
Bonjour à vous.

J'ai un petit problème avec mon pc portable depuis quelques jours, celui ci ne s'allume plus qu'en "mode sans échec"
il ne veut pas s'allumer en mode normale.
Lorsque je l'allume, il démarre en mode normale mais après l'écran devient noir progressivement jusqu'à ce que l'écran s'éteigne :-( ( le clavier reste allumé)

Avant de poster mon msg, j'ai consulter plusieurs postes qui traitant le même problème mais sans succès, voilà pourquoi je me permets de poster ce msg afin de solliciter votre aide.

Mon pc est un asus date 2009, j'utilise windows 7.

Merci d'avance.

Clara
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26 réponses

lilidurhone Messages postés 43347 Date d'inscription lundi 25 avril 2011 Statut Contributeur sécurité Dernière intervention 31 octobre 2024 3 806
27 juin 2014 à 21:25
Il se passe quoi exactement quand tu essaie d'accéder au mode normal?

Depuis combien de temps?

As tu essayé une restauration à une date antérieure?
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Clllara Messages postés 25 Date d'inscription mercredi 25 juin 2014 Statut Membre Dernière intervention 30 juin 2014
27 juin 2014 à 21:42
J'ai fait une restauration mais toujours rien.

Lorsque je l'allume en mode normal le bureau s'affiche en noir mais je vois les différents onglets sur le bas de l'écran comme par ex: (demarrer, internet explorer, google chrome, la connexion internet, l'heure date ect..) puis après la souris bloque et l'écran devient tout noir (s'éteint) puis se rallume immédiatement la souris cherche quelques instants puis l'ordinateur bloque un message d'erreur Windows apparaît (sur un fond bleu) puis le pc redémarre et là la même chose recommence si je choisi le mode normal. :s
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lilidurhone Messages postés 43347 Date d'inscription lundi 25 avril 2011 Statut Contributeur sécurité Dernière intervention 31 octobre 2024 3 806
27 juin 2014 à 21:47
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Clllara Messages postés 25 Date d'inscription mercredi 25 juin 2014 Statut Membre Dernière intervention 30 juin 2014
27 juin 2014 à 21:55
après téléchargement, que faire svp?
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lilidurhone Messages postés 43347 Date d'inscription lundi 25 avril 2011 Statut Contributeur sécurité Dernière intervention 31 octobre 2024 3 806
27 juin 2014 à 22:04
"Reports"

"Analyse"
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Clllara Messages postés 25 Date d'inscription mercredi 25 juin 2014 Statut Membre Dernière intervention 30 juin 2014
27 juin 2014 à 22:20
Toujours pas, j'abandonne, j'ai mal à la tete. merci de votre aide. bonne soirée
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Clllara Messages postés 25 Date d'inscription mercredi 25 juin 2014 Statut Membre Dernière intervention 30 juin 2014
27 juin 2014 à 22:23
voici le rapport

System Information (local)
--------------------------------------------------------------------------------

computer name: CLARISSE-PC
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
Hardware: F5RL , ASUSTeK Computer Inc., F5RL
CPU: GenuineIntel Intel(R) Pentium(R) Dual CPU T2390 @ 1.86GHz Intel586, level: 6
2 logical processors, active mask: 3
RAM: 3086213120 total
VM: 2147352576, free: 1977851904




--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Fri 27/06/2014 19:18:58 GMT your computer crashed
crash dump file: C:\Windows\Minidump\062714-27671-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x8D0FF)
Bugcheck code: 0x116 (0xFFFFFFFF86D5A510, 0xFFFFFFFF91442CF8, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR



On Fri 27/06/2014 19:18:58 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl!TdrIsTimeoutForcedFlip+0xF4)
Bugcheck code: 0x116 (0xFFFFFFFF86D5A510, 0xFFFFFFFF91442CF8, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR



On Fri 27/06/2014 14:16:58 GMT your computer crashed
crash dump file: C:\Windows\Minidump\062714-25625-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x8D0FF)
Bugcheck code: 0x116 (0xFFFFFFFF86E4B510, 0xFFFFFFFF98A53CF8, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR



On Thu 26/06/2014 19:39:55 GMT your computer crashed
crash dump file: C:\Windows\Minidump\062614-26328-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x81C0D)
Bugcheck code: 0x117 (0xFFFFFFFF86DE9510, 0xFFFFFFFF94C57544, 0x0, 0x0)
Error: VIDEO_TDR_TIMEOUT_DETECTED
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that the display driver failed to respond in a timely fashion.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_TIMEOUT_DETECTED



On Thu 26/06/2014 19:37:05 GMT your computer crashed
crash dump file: C:\Windows\Minidump\062614-34328-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x8D0FF)
Bugcheck code: 0x116 (0xFFFFFFFF853C2480, 0xFFFFFFFF95247CF8, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR



On Thu 26/06/2014 17:05:12 GMT your computer crashed
crash dump file: C:\Windows\Minidump\062614-33390-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x8D0FF)
Bugcheck code: 0x116 (0xFFFFFFFF87099008, 0xFFFFFFFF9A036CF8, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR



On Thu 26/06/2014 07:58:16 GMT your computer crashed
crash dump file: C:\Windows\Minidump\062614-26421-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x8D0FF)
Bugcheck code: 0x116 (0xFFFFFFFF874E2008, 0xFFFFFFFF9142ECF8, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR



On Fri 06/06/2014 00:14:43 GMT your computer crashed
crash dump file: C:\Windows\Minidump\060614-22125-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x8D0FF)
Bugcheck code: 0x116 (0xFFFFFFFF858BE510, 0xFFFFFFFF94221CF8, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR



On Thu 05/06/2014 23:52:15 GMT your computer crashed
crash dump file: C:\Windows\Minidump\060614-25859-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x8D0FF)
Bugcheck code: 0x116 (0xFFFFFFFF85DD6510, 0xFFFFFFFF94437CF8, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR



On Mon 26/05/2014 19:08:38 GMT your computer crashed
crash dump file: C:\Windows\Minidump\052614-27515-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x8D0FF)
Bugcheck code: 0x116 (0xFFFFFFFF8591B510, 0xFFFFFFFF94454CF8, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR




--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

51 crash dumps have been found and analyzed. Only 10 are included in this report. 2 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

dxgkrnl.sys (DirectX Graphics Kernel, Microsoft Corporation)
athr.sys (Atheros Extensible Wireless LAN device driver, Atheros Communications, Inc.)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
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lilidurhone Messages postés 43347 Date d'inscription lundi 25 avril 2011 Statut Contributeur sécurité Dernière intervention 31 octobre 2024 3 806
28 juin 2014 à 01:16
Bon


Ta carte vidéo est en cause



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lilidurhone Messages postés 43347 Date d'inscription lundi 25 avril 2011 Statut Contributeur sécurité Dernière intervention 31 octobre 2024 3 806
28 juin 2014 à 05:35
Tes drivers sont t-il à jour ?
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Clllara Messages postés 25 Date d'inscription mercredi 25 juin 2014 Statut Membre Dernière intervention 30 juin 2014
30 juin 2014 à 20:51
Bonsoir,

je ne sais pas comment on fait pour mettre les drivers à jour surtout en mode sans échec.
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lilidurhone Messages postés 43347 Date d'inscription lundi 25 avril 2011 Statut Contributeur sécurité Dernière intervention 31 octobre 2024 3 806
30 juin 2014 à 21:07
Ta carte wifi est en cause ainsi que ta carte graphique
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