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My MacBook Air doesn't detect my external sound card.

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FelixMn Posted messages 2 Status Member -  
 guy54 -
Hello everyone, I just received my new sound card (a Focusrite Scarlett 2i4), I downloaded the software to use it with Ableton Live.
But when I plug the sound card into the USB port of my MacBook Air, my Mac doesn't recognize it. And when I go to System Preferences > Sound > and I want to select the Scarlett 2i4 as the output device, it doesn't even show it to me and tells me that only the internal speakers are available.
Please help me, I have no idea what to do, thanks everyone!

1 answer

  1.
    TiredGuy Posted messages 431 Status Member 117
     
    Hi.

    http://uk.focusrite.com/downloads/os?product=Scarlett+2i4

    Check that your version of Mac OS is compatible.
    Have a good evening
    --
    Hoping to be helpful.
    Please remember to mark the POST as RESOLVED!
    1
    1. FelixMn Posted messages 2 Status Member
       
      That's right, I have an OSX 10.9 version and there's no trace of this version on this page. The update must not have been made yet.
      Thank you very much for your help,
      Have a nice evening!
      0
    2. TiredGuy Posted messages 431 Status Member 117
       
      Think about marking the subject as RESOLVED :)
      0
    3. guy54
       
      I have the same problem, but what is the solution?
      0