Comment Supprimer Qone 8 Résolu/Fermé

Question

Bonjour, 

J'essai en vain de supprimer qone8 de mon navigateur firefox mais impossible de le supprimer définitivement ca revient toujours a la pagede demarage et c'est trop chiant ca ralentit le systeme ... comment faire pour le supprimer une bonne fois pour toute? Merci

Malekal_morte- · Answer

Salut,

Tu as installé des adwares et programmes parasites sur ton PC qui ouvrent des publicités et ralentissent l'ordinateur et les navigateurs WEB. 
Voici la procédure à suivre pour les supprimer : 

Suis la procédure suivante : https://www.commentcamarche.net/faq/2490-supprimer-les-adwares-publicites-intempestives-pop-up-etc
Fournis les rapports AdwCleaner et OTL via le site pjjoint comme cela est demandé.

Tu dois :
1/ Faire un nettoyage AdwCleaner et fournir le rapport.
2/ Réinitialiser les navigateurs
3/ Faire un scan OTL et fournir le ou les rapports.

veve78 · Answer

1/ Ci-dessous le rapport adwcleaner

https://pjjoint.malekal.com/files.php?id=20140602_f11b14i813w6

veve78 · Answer

Les rapports OTL:

https://pjjoint.malekal.com/files.php?id=OTL_Extras_20140602_m8r7w5y913

https://pjjoint.malekal.com/files.php?id=OTL_20140602_l6s8m7s13f13

Merci pour votre aide

Malekal_morte- · Answer

* Relance OTL. 
Copie/colle le script ci-dessous en gras dans la fenêtre OTL, tout en bas, dans la partie Personnalisation.



:OTL
[2013/11/11 10:34:18 | 000,000,000 | ---D | M] (HomeTab) -- C:\Users\Herve\AppData\Roaming\mozilla\Firefox\Profiles\extensions\extensions\{7228315c-3067-4fb8-951b-5f31a5fa1c73}
O2 - BHO: (MSS+ Identifier) - {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.8.141\McAfeeMSS_IE.dll (McAfee, Inc.)
O2:[b]64bit:[/b] - BHO: (suraf and keeip) - {734ED590-ACF6-BA79-10F0-C3DF7F16A930} - C:\Program Files (x86)\suraf and keeip\VrQWxjHWMQ.x64.dll File not found
O2:[b]64bit:[/b] - BHO: (surf aannd keEp) - {969C427C-6D24-64E5-E9C3-1C0B1838D50F} - C:\Program Files (x86)\surf aannd keEp\AAP6Q.x64.dll File not found
O2:[b]64bit:[/b] - BHO: (surf and kEep) - {B2C98F1D-EB2E-16F9-8804-55CBDEB4826E} - C:\Program Files (x86)\surf and kEep\G9.x64.dll File not found
O2:[b]64bit:[/b] - BHO: (Office Document Cache Handler) - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL (Microsoft Corporation)
O2:[b]64bit:[/b] - BHO: (suRf and kEEpi) - {E8ECE7D0-6627-62B8-5E0E-AE65C983D8E1} - C:\Program Files (x86)\suRf and kEEpi\NFs2iCG.x64.dll File not found
O4 - HKLM..\Run: [tuto4pc_fr_71]  File not found
[2014/06/02 15:29:34 | 000,000,000 | ---D | C] -- C:\Users\Herve\AppData\Roaming\VOPackage
[2014/06/02 15:25:35 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\sizlsearch
[2014/06/02 15:20:51 | 000,000,000 | ---D | C] -- C:\ProgramData\WindowsProtectManger


Clic sur Correction.

* poste le rapport ici 


Redémarre l'ordinateur 
 
Like the angel you are, you laugh creating a lightness in my chest,
Your eyes they penetrate me,
(Your answer's always 'maybe')
That's when I got up and left

veve78 · Answer

========== OTL ==========
C:\Users\Herve\AppData\Roaming\mozilla\Firefox\Profiles\extensions\extensions\{7228315c-3067-4fb8-951b-5f31a5fa1c73}\plugins folder moved successfully.
C:\Users\Herve\AppData\Roaming\mozilla\Firefox\Profiles\extensions\extensions\{7228315c-3067-4fb8-951b-5f31a5fa1c73}\components folder moved successfully.
C:\Users\Herve\AppData\Roaming\mozilla\Firefox\Profiles\extensions\extensions\{7228315c-3067-4fb8-951b-5f31a5fa1c73}\chrome folder moved successfully.
C:\Users\Herve\AppData\Roaming\mozilla\Firefox\Profiles\extensions\extensions\{7228315c-3067-4fb8-951b-5f31a5fa1c73} folder moved successfully.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0E8A89AD-95D7-40EB-8D9D-083EF7066A01}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0E8A89AD-95D7-40EB-8D9D-083EF7066A01}\ deleted successfully.
C:\Program Files\McAfee Security Scan\3.8.141\McAfeeMSS_IE.dll moved successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\tuto4pc_fr_71 deleted successfully.
Folder move failed. C:\Users\Herve\AppData\Roaming\VOPackage scheduled to be moved on reboot.
C:\Program Files (x86)\sizlsearch folder moved successfully.
C:\ProgramData\WindowsProtectManger\update folder moved successfully.
C:\ProgramData\WindowsProtectManger\log folder moved successfully.
C:\ProgramData\WindowsProtectManger folder moved successfully.
 
OTL by OldTimer - Version 3.2.69.0 log created on 06022014_200220

Files\Folders moved on Reboot...
File\Folder C:\Users\Herve\AppData\Roaming\VOPackage not found!

PendingFileRenameOperations files...

Registry entries deleted on Reboot...

Malekal_morte- · Answer

Plus de problème ?

veve78 · Answer

Ca l'air d'etre bon oui !!

Malekal_morte- · Answer

good :)



Pour ne plus te faire avoir.
A lire - Programmes parasites / PUPs : https://www.malekal.com/adwares-pup-protection/

veve78 · Answer

Par contre toujours le même soucis sur chrome :(

Malekal_morte- · Answer

good :)

Installe Malwarebyte's Anti-Malware : https://www.malekal.com/tutoriel-malwarebyte-anti-malware/
Fais des scans réguliers avec, il est efficace.



Pour ne plus te faire avoir.
A lire - Programmes parasites / PUPs : https://www.malekal.com/adwares-pup-protection/