Rapport de crash WhoCrashed

Bonjour,


Mon PC a crashé "écran bleu", voici le rapport WhoCrashed:

Welcome to WhoCrashed (HOME EDITION) v 5.01
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This program checks for drivers which have been crashing your computer. If your computer has displayed a blue screen of death, suddenly rebooted or shut down then this program will help you find the root cause and possibly a solution.

Whenever a computer suddenly reboots without displaying any notice or blue screen of death, the first thing that is often thought about is a hardware failure. In reality, on Windows most crashes are caused by malfunctioning device drivers and kernel modules. In case of a kernel error, many computers do not show a blue screen unless they are configured for this. Instead these systems suddenly reboot without any notice.

This program will analyze your crash dumps with the single click of a button. It will tell you what drivers are likely to be responsible for crashing your computer. It will report a conclusion which offers suggestions on how to proceed in any situation while the analysis report will display internet links which will help you further troubleshoot any detected problems.

To obtain technical support visit www.resplendence.com/support

Click here to check if you have the latest version or if an update is available.

Just click the Analyze button for a comprehensible report ...



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Home Edition Notice
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System Information (local)
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computer name: VAIO
windows version: Windows 8.1 , 6.2, build: 9200
windows dir: C:\WINDOWS
Hardware: SVE1512A4E, Sony Corporation, VAIO
CPU: GenuineIntel Intel(R) Pentium(R) CPU B980 @ 2.40GHz Intel586, level: 6
2 logical processors, active mask: 3
RAM: 4166283264 total
VM: 2147352576, free: 1928785920




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Crash Dump Analysis
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Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.

On Mon 05/05/2014 16:34:21 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\050514-25609-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x153FA0)
Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Mon 05/05/2014 16:34:21 GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: cm10664.sys (CM10664+0x291F7)
Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\WINDOWS\system32\drivers\cm10664.sys
product: C-Media USB Audio Driver (WDM)
company: C-Media Electronics Inc
description: C-Media Audio WDM Driver
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: cm10664.sys (C-Media Audio WDM Driver, C-Media Electronics Inc).
Google query: C-Media Electronics Inc DPC_WATCHDOG_VIOLATION




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Conclusion
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2 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

cm10664.sys (C-Media Audio WDM Driver, C-Media Electronics Inc)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this furthe






Merci,