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Error "ssl_error_no_cipher_overlap" with Firefox

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Jean4820 Posted messages 16 Registration date   Status Member Last intervention   -  
 nana 21 -
Hello,

For a few weeks now, I haven't been able to connect to any "https" sites using Firefox.
Even Mozilla's help sites no longer display. I receive a message like this:

Secure connection failed
An error occurred while connecting to support.mozilla.org. Unable to communicate securely with the peer: no common encryption algorithm. (Error code: ssl_error_no_cypher_overlap)

I tried the same address in Opera, and there I receive a message saying that the page does not exist!

When I try the same thing in IE 11, I get the correct page.

I have tried applying the suggested fixes found in Mozilla's help pages (obtained from another PC), but nothing works!

I installed version 28 from scratch, but the problem persists.

Does anyone have any idea how to fix this?

Sincerely,

Configuration: Windows 7 / Firefox 28.0

4 answers

  1.
    Jean4820 Posted messages 16 Registration date   Status Member Last intervention   27
     
    Hello,

    I have "initialized" the Eset settings as follows:
    On the main Eset dashboard: Setup -> Enter Advanced Setup (at the very bottom)
    In this window: Web and email -> Web Access Protection
    In this window: Setup (the button on the right)
    And here, click on Default.

    This worked for me...

    Best regards,
    10