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Philips TV stuck on digital TV

il pour que tu me debloque la mienne stp -  
Support Philips Posted messages 2396 Status Member -
Hello,
I have a Philips TV model 42pfl3522d/12 and it got stuck in this mode while I was playing with my son with a small infrared helicopter. How can I reset it? Please help me, my email address is ***@*** thank you

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5 answers

  1.
    tribun Posted messages 64900 Registration date   Status Member Last intervention   12 686
     
    Hello.
    You should know how to change that with your remote control!

    --
    Who loves instruction! find the knowledge that comes from reflection!
    PS. Frequently create a restore point! it solves quite a few problems.
    1
    1. zabuza59
       
      Unfortunately, nothing works. Except for the sound control.
      0
  2. Support Philips Posted messages 2396 Status Member 554
     
    Dear Customer,

    Please accept our apologies for this error. We are sorry that this advice could not assist you.
    We contacted you in a previous message asking you to provide your phone number via private message so that we can get in touch and resolve this issue quickly.

    Sincerely,

    AB
    Philips France Advisor
    @PhilipsCare_FR
    1
    1. Axelle
       
      Hello
      Same problem for me.
      0
      1. Support Philips Posted messages 2396 Status Member 554 > Axelle
         
        Dear Axelle,

        Could you please tell us more about the issue you encountered?

        Looking forward to hearing from you,

        Best regards,

        AB
        Philips Customer Service FR
        0
  3. tribun Posted messages 64900 Registration date   Status Member Last intervention   12 686
     
    But what were you playing on your TV, a video of that helicopter via your PC?

    --
    Who loves instruction! Find the knowledge that comes from reflection!
    PS. Create a restore point often! It solves a lot of problems.
    0
  4. zabuza59 Posted messages 6 Status Member 1
     
    The TV was on normal channels while I was playing with the helicopter using its own remote control. I also noticed that when I used the helicopter's remote control, it made the light on my TV blink. This morning, after being unplugged all night, the TV still doesn't want to work.
    0
  6. Support Philips Posted messages 2396 Status Member 554
     
    Dear Customer,

    We are sorry for the inconveniences you have encountered with your Philips television.
    We recommend that you unplug and then plug your television back in after 5 minutes. This should resolve your issue.

    Sincerely,

    AB
    Philips Advisor France
    @PhilipsCare_FR
    0
    1. zabuza59 Posted messages 6 Status Member 1
       
      bunch of good-for-nothings, once the equipment is bought you couldn’t care less about the follow-up, incompetent customer service
      1
    2. tribun Posted messages 64900 Registration date   Status Member Last intervention   12 686
       
      @ Philips Support
      At least you're reading what we're telling you.

      >> The TV, after being unplugged all night, still doesn’t want to cooperate<<
      0