TBHostSupport.dll not found at startup
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arthemix
Posted messages
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Member
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arthemix -
arthemix -
Hello,
After startup, this message has been appearing for a week.
Attached is a scan with JRT.
Thank you for your help.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
After startup, this message has been appearing for a week.
Attached is a scan with JRT.
Thank you for your help.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
7 answers
Hello,
if JRT has not resolved the issue:
Perform an OTL Scan - Time: About 40min
=============================================
OTL allows diagnosing running programs and detecting infections - The program will generate two reports OTL.txt and Extras.txt
Provide both reports:
You can follow the instructions on this page to help you: https://www.malekal.com/tutorial-otl/
* Download http://www.geekstogo.com/forum/files/file/398-otl-oldtimers-list-it/ to your desktop.
(On Vista/Win7, you need to right-click on OTL and choose Run as administrator)
In the case of Avast!, do not run the program in the Sandbox (see help link above).
* Launch OTL
* At the top right of Quick analysis, check "all users"
* Click on the Analyze button.
**** If during the scan - OTL does not respond, do not touch anything and let the scan continue ****
* When the scan is finished, use the site http://pjjoint.malekal.com/ to upload the OTL.txt report (and Extra.txt if present).
Provide the pjjoint links pointing to these reports here in a response.
I repeat: give the link to the pjjoint report here in response.
DO NOT COPY/PASTE THE REPORT HERE - PROVIDE THE PJJOINT LINK IN A NEW MESSAGE
--
Like the angel you are, you laugh creating a lightness in my chest,
Your eyes they penetrate me,
(Your answer's always 'maybe')
That's when I got up and left
if JRT has not resolved the issue:
Perform an OTL Scan - Time: About 40min
=============================================
OTL allows diagnosing running programs and detecting infections - The program will generate two reports OTL.txt and Extras.txt
Provide both reports:
You can follow the instructions on this page to help you: https://www.malekal.com/tutorial-otl/
* Download http://www.geekstogo.com/forum/files/file/398-otl-oldtimers-list-it/ to your desktop.
(On Vista/Win7, you need to right-click on OTL and choose Run as administrator)
In the case of Avast!, do not run the program in the Sandbox (see help link above).
* Launch OTL
* At the top right of Quick analysis, check "all users"
* Click on the Analyze button.
**** If during the scan - OTL does not respond, do not touch anything and let the scan continue ****
* When the scan is finished, use the site http://pjjoint.malekal.com/ to upload the OTL.txt report (and Extra.txt if present).
Provide the pjjoint links pointing to these reports here in a response.
I repeat: give the link to the pjjoint report here in response.
DO NOT COPY/PASTE THE REPORT HERE - PROVIDE THE PJJOINT LINK IN A NEW MESSAGE
--
Like the angel you are, you laugh creating a lightness in my chest,
Your eyes they penetrate me,
(Your answer's always 'maybe')
That's when I got up and left
Thank you for this very quick response
here is the link
https://pjjoint.malekal.com/files.php?id=OTL_20140308_z9w6x614r10
https://pjjoint.malekal.com/files.php?id=OTL_Extras_20140308_i7b7j10m9t14
My thanks in advance
here is the link
https://pjjoint.malekal.com/files.php?id=OTL_20140308_z9w6x614r10
https://pjjoint.malekal.com/files.php?id=OTL_Extras_20140308_i7b7j10m9t14
My thanks in advance
Relance OTL.
o sous Personnalisation (Custom Scan), copie_colle le contenu du cadre ci dessous (bien prendre :OTL en début).
Clic Correction (Fix), un rapport apparaitra, copie/colle le contenu ici:
:OTL
O4 - HKLM..\Run: [GoforFilesInstaller Starter] C:\Users\Nicky\AppData\Local\Temp\install11205021.exe -startup File not found
O4 - HKU\S-1-5-21-2383883000-2546117560-1738234103-1001..\Run: [TBHostSupport] C:\Windows\SysWOW64\Rundll32.exe C:\Users\Nicky\AppData\Local\TBHostSupport\TBHostSupport.dll,DLLRunTBHostSupportPlugin File not found
* poste le rapport ici
--
Like the angel you are, you laugh creating a lightness in my chest,
Your eyes they penetrate me,
(Your answer's always 'maybe')
That's when I got up and left
o sous Personnalisation (Custom Scan), copie_colle le contenu du cadre ci dessous (bien prendre :OTL en début).
Clic Correction (Fix), un rapport apparaitra, copie/colle le contenu ici:
:OTL
O4 - HKLM..\Run: [GoforFilesInstaller Starter] C:\Users\Nicky\AppData\Local\Temp\install11205021.exe -startup File not found
O4 - HKU\S-1-5-21-2383883000-2546117560-1738234103-1001..\Run: [TBHostSupport] C:\Windows\SysWOW64\Rundll32.exe C:\Users\Nicky\AppData\Local\TBHostSupport\TBHostSupport.dll,DLLRunTBHostSupportPlugin File not found
* poste le rapport ici
--
Like the angel you are, you laugh creating a lightness in my chest,
Your eyes they penetrate me,
(Your answer's always 'maybe')
That's when I got up and left
Here is the report
========== OTL ==========
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\GoforFilesInstaller Starter deleted successfully.
Registry value HKEY_USERS\S-1-5-21-2383883000-2546117560-1738234103-1001\Software\Microsoft\Windows\CurrentVersion\Run\\TBHostSupport deleted successfully.
OTL by OldTimer - Version 3.2.69.0 log created on 03082014_160245
========== OTL ==========
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\GoforFilesInstaller Starter deleted successfully.
Registry value HKEY_USERS\S-1-5-21-2383883000-2546117560-1738234103-1001\Software\Microsoft\Windows\CurrentVersion\Run\\TBHostSupport deleted successfully.
OTL by OldTimer - Version 3.2.69.0 log created on 03082014_160245
super :)
Install Malwarebyte's Anti-Malware: https://www.malekal.com/tutoriel-malwarebyte-anti-malware/
Do regular scans with it, it is effective.
To avoid being caught again.
Read - Unwanted Programs / PUPs: https://www.malekal.com/adwares-pup-protection/
--
Like the angel you are, you laugh creating a lightness in my chest,
Your eyes they penetrate me,
(Your answer's always 'maybe')
That's when I got up and left
Install Malwarebyte's Anti-Malware: https://www.malekal.com/tutoriel-malwarebyte-anti-malware/
Do regular scans with it, it is effective.
To avoid being caught again.
Read - Unwanted Programs / PUPs: https://www.malekal.com/adwares-pup-protection/
--
Like the angel you are, you laugh creating a lightness in my chest,
Your eyes they penetrate me,
(Your answer's always 'maybe')
That's when I got up and left