Navigateur internet redémarre immédiatement le Pc

Résolu/Fermé
naoxy Messages postés 4 Date d'inscription mardi 25 février 2014 Statut Membre Dernière intervention 25 février 2014 - 25 févr. 2014 à 10:47
 Utilisateur anonyme - 25 févr. 2014 à 13:43
Bonjour,
Si je vous écris aujourd'hui c est parce que depuis hier j'ai un problème avec mon Pc portable Asus sous Windows 7.
J ai fait des recherches pendant 2 heures sur de multiples forum mais je n ai pas trouvé de solution.

Mon problème est que dès que j ouvre un navigateur internet,Ineternet Explorer ou Mozilla,mon ordinateur plante,un écran bleu avec de multiple donnes s affiche puis il me propose de redémarrer mon ordi en normal ou en mode sans échec.
J ai fait des recherches avec NOD32 puis j ai nettoyer tout se qu il avait remarqué,j ai fait une analyse avec un anti spyware mais rien y fait le problème reste.
Je précise que Internet fonctionne car je peux je peux jouer en ligne avec mes jeux.

PS : Le problème est survenu après avoir installé un logiciel que j ai donc directement desinstalle.

Merci d avance pour vos réponses.
A voir également:

6 réponses

salut, je te propose de démarer en sans echec avec prise en charge réseau.

une fois sur le bureau minimaliste essaye tes navigateurs.

Si cela fonctionne, télécharge -> https://www.commentcamarche.net/telecharger/utilitaires/23795-whocrashed-free-home-edition/

fais un rapport et donne le nous :)

(¯'·.¸¸.·'¯'·.¸¸.-> <-.¸¸.·'¯'·.¸¸.·'¯)
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naoxy Messages postés 4 Date d'inscription mardi 25 février 2014 Statut Membre Dernière intervention 25 février 2014
25 févr. 2014 à 12:15
Je vous remercie pour votre aide,j'ai suivi vos consigne,voilà le rapport :

PS : Je vous informe que le logiciel que j'ai installé et qui a surement fait planter est Hide My IP.


Le rapport :




--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Tue 25/02/2014 10:59:20 GMT your computer crashed
crash dump file: C:\Windows\Minidump\022514-16442-01.dmp
This was probably caused by the following module: tcpip.sys (0xFFFFF88001A66E55)
Bugcheck code: 0xD1 (0xD, 0x2, 0x0, 0xFFFFF88001A66E55)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\tcpip.sys
product: Système d'exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote TCP/IP
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Tue 25/02/2014 10:59:20 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: hmip64.sys (hmip64+0x3C3C)
Bugcheck code: 0xD1 (0xD, 0x2, 0x0, 0xFFFFF88001A66E55)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\hmip64.sys
product: hmip.sys
company: Hide My IP
description: WFP driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: hmip64.sys (WFP driver, Hide My IP).
Google query: Hide My IP DRIVER_IRQL_NOT_LESS_OR_EQUAL



On Tue 25/02/2014 09:18:59 GMT your computer crashed
crash dump file: C:\Windows\Minidump\022514-29187-01.dmp
This was probably caused by the following module: tcpip.sys (0xFFFFF88001A456D0)
Bugcheck code: 0xD1 (0xA, 0x2, 0x0, 0xFFFFF88001A456D0)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\tcpip.sys
product: Système d'exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote TCP/IP
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Mon 24/02/2014 21:57:14 GMT your computer crashed
crash dump file: C:\Windows\Minidump\022414-18080-01.dmp
This was probably caused by the following module: hmip64.sys (hmip64+0x3A60)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF880082EAA60, 0xFFFFF8800A93A888, 0xFFFFF8800A93A0E0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\hmip64.sys
product: hmip.sys
company: Hide My IP
description: WFP driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: hmip64.sys (WFP driver, Hide My IP).
Google query: Hide My IP SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M



On Mon 24/02/2014 21:38:23 GMT your computer crashed
crash dump file: C:\Windows\Minidump\022414-21652-02.dmp
This was probably caused by the following module: hmip64.sys (hmip64+0x3A60)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF88008203A60, 0xFFFFF8800A293888, 0xFFFFF8800A2930E0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\hmip64.sys
product: hmip.sys
company: Hide My IP
description: WFP driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: hmip64.sys (WFP driver, Hide My IP).
Google query: Hide My IP SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M



On Mon 24/02/2014 18:49:27 GMT your computer crashed
crash dump file: C:\Windows\Minidump\022414-21637-01.dmp
This was probably caused by the following module: tcpip.sys (0xFFFFF88001A446D0)
Bugcheck code: 0xD1 (0xA, 0x2, 0x0, 0xFFFFF88001A446D0)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\tcpip.sys
product: Système d'exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote TCP/IP
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Mon 24/02/2014 17:52:10 GMT your computer crashed
crash dump file: C:\Windows\Minidump\022414-28906-01.dmp
This was probably caused by the following module: tcpip.sys (0xFFFFF88001A446D0)
Bugcheck code: 0xD1 (0xA, 0x2, 0x0, 0xFFFFF88001A446D0)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\tcpip.sys
product: Système d'exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote TCP/IP
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Mon 24/02/2014 17:35:56 GMT your computer crashed
crash dump file: C:\Windows\Minidump\022414-26410-01.dmp
This was probably caused by the following module: tcpip.sys (0xFFFFF88001A456D0)
Bugcheck code: 0xD1 (0xA, 0x2, 0x0, 0xFFFFF88001A456D0)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\tcpip.sys
product: Système d'exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote TCP/IP
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Mon 24/02/2014 17:32:20 GMT your computer crashed
crash dump file: C:\Windows\Minidump\022414-30373-01.dmp
This was probably caused by the following module: tcpip.sys (0xFFFFF88001A446D0)
Bugcheck code: 0xD1 (0xA, 0x2, 0x0, 0xFFFFF88001A446D0)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\tcpip.sys
product: Système d'exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote TCP/IP
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Mon 24/02/2014 17:26:32 GMT your computer crashed
crash dump file: C:\Windows\Minidump\022414-29858-01.dmp
This was probably caused by the following module: tcpip.sys (0xFFFFF88001A446D0)
Bugcheck code: 0xD1 (0xA, 0x2, 0x0, 0xFFFFF88001A446D0)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\tcpip.sys
product: Système d'exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote TCP/IP
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.




--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

15 crash dumps have been found and analyzed. Only 10 are included in this report. 2 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

netwns64.sys (Intel® Wireless WiFi Link Driver, Intel Corporation)
hmip64.sys (WFP driver, Hide My IP)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
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Utilisateur anonyme
25 févr. 2014 à 12:41
salut, tu l'a désinstallé ?
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naoxy Messages postés 4 Date d'inscription mardi 25 février 2014 Statut Membre Dernière intervention 25 février 2014
25 févr. 2014 à 12:53
Oui avec "Programmes et fonctionnalités".
Vous avez compris quoi du rapport ?
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Utilisateur anonyme
25 févr. 2014 à 13:00
salut , je te dirais bien d'essayer de regarder au niveau des drivers . Cependant je pense que si tu as installé cela il y a pas trop longtemps, tu pourrais essayer de restaurer à une date anterieur à l'installation de hidemyip.

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naoxy Messages postés 4 Date d'inscription mardi 25 février 2014 Statut Membre Dernière intervention 25 février 2014
25 févr. 2014 à 13:36
Problème résolu,j ai restauré à samedi dernier.
Merci beaucoup pour ton aide et le temps que tu m as consacré.
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Utilisateur anonyme
25 févr. 2014 à 13:43
ben de rien, lance peut être un windows update...et met en résolu

bonne journée
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