Ethernet driver update

Solved
skyrorr Posted messages 9 Status Member -  
pico.l Posted messages 24942 Registration date   Status Moderator, Security Contributor Last intervention   -
Hello everyone,

I'm a college student, I usually connect via wifi to my family’s home network on weekends and to my dorm’s network during the week (via ethernet).

Currently, I have no internet during the week, and the trouble-shooting suggests that I plug in an ethernet cable. I've tried with two cables that work (I swear, seriously) and it's still the same.

So I tried to check with maconfig.com if they offered any drivers for my ethernet card, and they did. I attempted to download a driver, but here’s the problem...
I downloaded and extracted it, but it's a .sys file + a security catalog + and a configuration information
I tried to find out how to use a .sys file and I found that it’s supposed to be accompanied by an .inf file...

I don’t understand anything anymore, if anyone knows what I should do, thanks for the help :)

3 answers

  1. pico.l Posted messages 24942 Registration date   Status Moderator, Security Contributor Last intervention   2 503
     
    Windows 7?

    Download and extract this file >>> http://global-download.acer.com/GDFiles/Driver/Lan/Lan_Broadcom_15.0.1.0_W7x86W7x64_A.zip?acerid=634709161618973797&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20E1-571G&OS=711&LC=fr&BC=ACER&SC=EMEA_13

    Open Device Manager, right-click on the "Ethernet Controller" device >>> Update Driver select "Browse my computer for driver software >>> Browse >>> and select the extracted folder >>> Next...

    --
    It is hard to catch a black cat in a dark room, especially when it isn't there.
    2
    1. skyrorr Posted messages 9 Status Member
       
      I am on Windows 8, I deleted the 8 because a link had embedded itself in my reply.

      I think I found a solution. I didn't know about Windows Update, it installed 3 updates and my ethernet connection works (at home).
      I hope it will work in my university residence.
      Thank you for your attention and sorry for my poor skills in IT ;)

      Have a nice day
      0
    2. pico.l Posted messages 24942 Registration date   Status Moderator, Security Contributor Last intervention   2 503
       
      You're welcome ;-)

      Have a nice day
      0