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Sound issue on hp pavilion dv9000

shaka27770 Posted messages 4 Status Member -  
 ludo30 -
Hello everyone.

Here I am writing to you because I have a little problem with my PC that is driving me crazy. I own a HP Pavilion dv9000 since November 2006. It was working very well, until I used it for music at a party. I used the jack output all evening without any incident; but when the next day I wanted to use it normally, meaning without the jack output, there was no sound at all. I tried reconnecting speakers and the sound came out again, but as soon as I unplug them, nothing. As if it still thinks it’s connected to external speakers. I checked if a jack had broken inside, but nothing. I reinstalled my system and all the drivers but still nothing. Now I really don’t know what to do; so if anyone has a solution it would help me a lot. Below I am attaching all the specifications of my "dv9000".

Computer:
System type ACPI Multiprocessor PC (Mobile)
Operating system Microsoft Windows XP Professional
System service pack Service Pack 2
Internet Explorer 7.0.5730.11
DirectX 4.09.00.0904 (DirectX 9.0c)
System name E15F31A4CF5D422
User name Administrator
Login domain E15F31A4CF5D422
Date / Time 2007-02-04 / 15:09

Motherboard:
Processor type Mobile DualCore AMD Turion 64 X2 TL-50, 1600 MHz (8 x 200)
Motherboard name Hewlett-Packard HP Pavilion dv9000 (RE383EA#ABF)
Motherboard chipset nVIDIA C51MV, AMD Hammer
System memory 1024 Mo (DDR2-667 DDR2 SDRAM)
BIOS type Phoenix (01/18/07)

Monitor:
Video card NVIDIA GeForce Go 7600 (256 Mo)
Video card NVIDIA GeForce Go 7600 (256 Mo)
3D accelerator nVIDIA GeForce Go 7600
Monitor Plug-and-Play Screen [NoDB]

Multimedia:
Audio card Conexant Cx20549 @ nVIDIA nForce 430 (MCP51) - High Definition Audio Controller

Storage:
IDE controller Standard dual channel PCI IDE controller
IDE controller NVIDIA nForce 430/410 Serial ATA Controller
Hard drive FUJITSU MHV2120BH PL (120 Go, 5400 RPM, SATA)
USB Device Hard Drive Sony Storage Media (964 Mo, USB)
Optical drive MATSHITA DVD-RAM UJ-850S (DVD+R9:4x, DVD-R9:4x, DVD+RW:8x/8x, DVD-RW:8x/6x, DVD-RAM:5x, DVD-ROM:8x, CD:24x/16x/24x DVD+RW/DVD-RW/DVD-RAM)
Hard drives status SMART OK

Partitions:
C: (NTFS) 114463 Mo (108384 Mo free)
Total size 111.8 Go (105.8 Go free)

Input:
Keyboard Standard 101/102 key or Microsoft Natural PS/2 Keyboard
Keyboard PIH keyboard device
Mouse HID Mouse
Synaptics PS/2 Port TouchPad

Network:
Main IP address 192.168.1.3
Main MAC address 00-14-A5-FE-D5-3E
Network card NVIDIA nForce Networking Controller
Local Network card Broadcom 802.11a/b/g (192.168.1.3)

Devices:
FireWire controller Ricoh RL5C832 IEEE1394 Controller (PHY: Ricoh RL5C832)
USB2 controller nVIDIA nForce 430 (MCP51) - EHCI USB 2.0 Controller
Mass storage USB device
USB device USB Human Interface Device
USB device USB device
Battery Microsoft ACPI compliant power adapter
Battery Microsoft ACPI compliant control method battery

DMI:
BIOS distributor Hewlett-Packard
BIOS version F.27
System manufacturer Hewlett-Packard
System name HP Pavilion dv9000 (RE383EA#ABF)
System version Rev 1
System serial number CNF6435M0K
System UUID 434E4636-3433354D-304B0016-36A7A479
Motherboard manufacturer Quanta
Motherboard name 30B9
Motherboard version 65.27
Motherboard serial number None
Chassis manufacturer Quanta
Chassis version N/A
Chassis serial number None
Chassis ID
Chassis type Notebook

Configuration: Windows XP
Internet Explorer 7.0

THANK YOU IN ADVANCE TO EVERYONE
Configuration: Windows XP Internet Explorer 7.0

24 answers

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  1. steph
     
    Hello, have you checked your sound settings and peripherals just in case?
    19
  2. Tom69
     
    Hello, I had the same issue with my HP Pavilion dv9000 (Windows Vista) and it turned out to be something simple. I went to Control Panel > Hardware and Sound > Sound, and there I had two devices:
    - Speakers
    - Realtek Digital Output

    It turned out that the default device had changed by itself. It had set Realtek Digital Output instead of Speakers. You just need to change it. I don't know if it's the same issue for you. Good luck anyway.

    The voices of Windows are impenetrable!
    7
    1. MICHELmARTINS
       
      Salut Tom, tu sais qu'il faudrait beaucoup plus de personnes comme toi sur les forums, tu ne parles pas pour rien, ça marche. C'est résolu.
      1
    2. ludo30
       
      It's the same problem I have, but I can't activate it.
      0
  3. Emingthon
     
    The audio issue (at least on the Pavilion DV9304eu model) comes from the fact that you are not looking in the right place ^^

    It’s quite simple actually (it took me over 5 days of research on IE ;(
    HP provides support for Vista (no need to waste a moment with customer service!
    If you mention XP (Pro), they will tell you that they don’t provide support for this OS (Operating System),

    The only thing to know is that the "High Definition Audio" is just the new name
    for the AC97 drivers from Realtek (http://www.realtek.com.tw/login

    You need to download the Audio Drivers (High Definition Audio Codecs (Software)
    which contains the Microsoft update for the Audio Codecs ...

    Here’s a direct download link ^^ On my site ;)

    http://emingthon.hill.free.fr/Archives/WDM_R171.zip
    4
    1. darkTaurus
       
      Hi!
      My problem is a bit different. I downgraded from Vista to XP and now I can't install the audio drivers. I came across this topic. The problem is that the link provided by Emingthon is not valid for me. I can't get anything!
      I went to the HP website, but I can't get the supplied drivers to work!
      So, I'm looking for these drivers so I can have sound on my PC!
      Have a nice day!

      PS: My PC:
      Portable dv9250eu (HP)
      Windows XP Pro SP2
      0
      1. raq1909 > darkTaurus
         
        I did the same thing as you, but I found the sound drivers if you're interested. However, I don't have a webcam even though I installed the drivers: do you have any idea? Thanks in advance.
        0
    2. lambert
       
      Salut, je suis un traducteur, donc je ne peux pas expliquer cela. Toutefois, si tu souhaites une traduction de ta demande en anglais ou dans une autre langue, fais-le moi savoir !
      0
  4. Bin Posted messages 258 Status Member 43
     
    Go check the CMI audio configuration in the control panel.
    2
  6. torres
     
    Hello,
    I am interested in this topic,
    What surprises me is that we are talking about Realtek drivers, while the HP DV9000 is equipped with Conexant HD Audio,
    Actually, I was wondering if there is an equivalent software for our HP DV9000 to the Realtek Sound Manager (for speaker configuration). Since the sound manager is from Realtek, I didn't take the risk of installing it.

    How to connect a speaker kit (5.1 in particular) to the HP DV9000 (since it only has a few jack inputs by default)?
    So if it is possible to install the Realtek drivers as described in the post above, do you also have access to the Sound Manager? (on which I rely to help me optimize my speaker configuration)
    2
  7. shaka27770 Posted messages 4 Status Member 2
     
    Yes, I have checked all my parameters and I have no problems at this level; everything seems to be correct.
    1
  8. shaka27770 Posted messages 4 Status Member 2
     
    In terms of software that I would have used, I checked and there’s nothing at all. That's also why I did a reinstallation, and for now, I haven't added anything beyond the original software. However, what do you mean by CMI audio configuration? I can't find it in the configuration panel.
    1
  9. darkTaurus
     
    Hello again!
    While searching a bit deeper online, especially on the Realtek website, I managed to retrieve drivers for the sound card. I installed them and rebooted afterwards. The sound still didn't work, so I installed the drivers suggested by HP (which appear to be an update, actually...).
    I rebooted, and the machine played the nice Windows shutdown sound and the lovely Windows startup music, so the sound is back.

    Therefore, I advise those who have driver issues to look for sound drivers on the Realtek website. Unfortunately, I can't provide any references as I didn’t note anything down and I just went with whatever seemed right. Only after that should you install the drivers offered by HP.
    It’s a bit of a tedious procedure, but I don’t see any other way. Personally, I went through two Windows reinstallations before finding it!

    Good luck, and have a nice day!
    1
    1. lienju
       
      Thank you very much. I didn't struggle at all or I was very lucky: I found the right site on the first try... Good luck to all those who will have or have this problem. Thanks to the forums. Without them, I would be lost!
      Lienju
      1
  10. jojo14500 Posted messages 1 Status Member 1
     
    Hello everyone

    I have a similar problem. I bought an HP dv9321ea that I formatted from Vista to XP and I have no sound. I can't find a solution.

    Can you please help me?

    Thanks in advance.
    1
  11. Magicien03
     
    Regarding webcam issues on DV9xxx under Vista, there is a known malfunction with HP's customer service. The HP repair center simply installs a patch and it usually works again afterwards.
    1
  13. shaka27770 Posted messages 4 Status Member 2
     
    And it's the same for my peripheral parameter.
    0
  14. Bin Posted messages 258 Status Member 43
     
    I also want to add that I just had the same problem. No sound even though everything was fine, except for Audacity, which I had used before and the volume slider was at minimum. Just to let you know that something like that can cut off the sound. See you later, Bin.
    0
  15. Arnaud
     
    Hello, I'm having the same problem with my HP...
    Have you found a solution? Thanks.
    0
  16. laro76
     
    Hello,

    I had the same problem as you with my portable PC dv9321ea, the webcam and other things were not working, and on a forum, I learned that HP, when transitioning from XP to Vista, simply added 100 to their PC number. So mine under Vista dv9321ea becomes under XP dv9221ea. I went on the HP website, downloaded the drivers for the dv9221ea, and everything is now working perfectly. I hope I have helped you.

    Best regards.
    0
  17. ranislavic
     
    I have a friend who had the same problem as this, I'm saying "had" because I found the trick! Here it is!
    No, let me explain. First of all, after installing Windows LSD3, you need to push all the updates, except for the WGA one, but that's a detail. Next, download the SP2 pack, and once the SP2 pack is installed, Windows will automatically detect the sound card "conexant..." and the "ethernet" modem! You just need to download the drivers from the HP site. Type "HP support" into Google and check for the drivers you need. For me, it was the driver for a dv9000. But I chose the dv9000 notebook, not the others. There’s no reason it shouldn't work for you. My friend has a zv6000, and in the MSN settings, the sound was detected as a "conexant high..." sound card, so there was no reason it shouldn’t work, especially since she originally had XP. Knowing a bit about manufacturers! We don’t change something that works, so the sound cards are all the same, give or take a little, but everything is available on the HP site! Good luck to all, and if you have any problems, email me!
    0
  18. Martin
     
    Good evening, my problem is different
    on my DV 9083EA pavilion, as soon as I touch the sound control on the quick play bar, no keyboard commands work anymore, and I have to force it to shut down
    HP cannot find a solution, and you?
    0
  19. matt29575
     
    I sometimes have the same problem as you... I didn't understand, even after making all the possible changes, there was nothing to do.
    DISABLE YOUR WEBCAM AND THEN REACTIVATE IT!!! It worked for me
    Good luck<bold>
    0
  20. lezard_valeth Posted messages 6 Status Member
     
    Hello, sorry to bother you with a similar issue, but I've searched all over the web, downloaded like 999999 drivers, and in the end, the problem is still not resolved )=

    Here is my problem:

    I bought an HP Pavilion dv9000 at the beginning of last year with Vista included, but this O/S is seriously starting to annoy me.
    Too many lags!!!!

    So, I decided to get rid of Vista and incorporate XP Pro that I had on my old machine into my laptop.

    The problem is that I can't find the driver for my sound card, which is (according to alllesdrivers.com):
    Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller
    Manufacturer: Intel Corporation | Class: unknown

    If someone knowledgeable in this area could tell me where to find this driver (if it exists ^^) and how to install it, that would be really nice of them

    Thanks everyone
    0
  21. lezard_valeth Posted messages 6 Status Member
     
    Edit: I just entered the serial number of my laptop in the HP website database,
    so the computer is of the model dv9313ea.
    0
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