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D-jix M350 not recognized by my PC

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lili -  
lilicoco Posted messages 175 Status Member -
Hello,

I bought this MP3 player this morning and I can't use it. In the control panel, there is a yellow exclamation mark: unknown device.
I'm looking for the driver for this MP3 player and I can't find it, not even on the LOGICOM website.
Does anyone have any idea how I should proceed?
Thank you in advance,

7 answers

  1. lili
     
    Thank you David for your response.
    I started following the instructions from the video, but I can't find exactly "device instance identification number".
    What comes closest in the dropdown menu is:
    "hardware identification number": for this choice, I have two values.
    "device instance path"; with a choice of value.
    My values all start with USB and not like in the video with PCI.
    Can we still search the pci database?
    3
  2. david411 Posted messages 319 Status Member 47
     
    At the same time, if one service can make another;
    I also have a problem, I have PES 2014 on PS3 and the issue is that my match screen is too large compared to my TV screen, I would like to know if you know if it's possible to resize my game screen so that it fits my TV screen
    Thanks in advance :)
    2
  3. david411 Posted messages 319 Status Member 47
     
    Hi
    I managed to identify mine :)
    I can explain:

    1 > Go to Start
    2 > right-click on Computer and click on " Manage "
    3 > a small window pops up, you click Continue
    4 > there you see: System tools Storage and Services and applications, so you click on Storage, double-click
    5 > a thing appears: Disk Management, double-click on it
    6 > wait a little for it to search for devices and everything else
    7 > and there you have: your local disk, mine is (c:), but yours might be something else, what we are interested in is your mp3, so you look for the name of your mp3 and click on it
    8 > normally you should see your mp3 displayed on your computer

    If you have any questions, ask me, I'm here ;)
    1
    1. La.Nina
       
      Hi. My D-JIX is connected but nothing is happening, I followed everything you said and I can't find it. Help please :(
      0
    2. lilicoco Posted messages 175 Status Member 1
       
      Good evening Nina,
      I went to the store's customer service and they offered me another reader in exchange.
      It's a recurring problem with this model.
      I hope you will find a solution too.
      Have a good evening and keep us posted.
      0
  4. david411 Posted messages 319 Status Member 47
     
    https://www.youtube.com/watch?v=L0Dbqsd_bcI

    try to follow these explanations; in the meantime, I will try on my end with a device that is not recognized and as soon as I find the solution, I'll let you know; but normally this video should help you.
    0
  6. lili
     
    For "device location path," I have this value:
    PCIROOT(0)#PCI(1A00)#USBROOT(0)#USB(1)#USB(1)

    For "hardware identification number," I have these two values:
    USB\VID_10D6&PID_10D6&REV_0100

    USB\VID_10D6&PID_10D6

    For "device instance path," I have this value:
    USB\VID_10D6&PID_10D6\6&4B52624&0&1

    If someone can guide me with this information?

    I tried with my-config, it didn’t yield anything.
    I researched on the website Tous les drivers.com, I didn’t find anything.
    0
  7. david411 Posted messages 319 Status Member 47
     
    re
    I was also looking for my own device at the same time ;)
    I'll get back to it tomorrow, I already managed to identify one of my devices before but the problem is that I don't remember how I managed to do it!!!
    I'll keep you updated tomorrow during the day ;)
    0
  8. lili
     
    Thank you David for your response, it's very nice of you to have looked into it.
    As for your question, I can't answer because I don't have a PS3 or a television. I'm really sorry.
    Maybe this link can help you: http://manuals.playstation.net/document/en/ps3/current/settings/videooutput.html
    Have a good evening.
    0