Bonjour, Lors de l'installation d'adobe flash player, cela me met un message : Erreur application en cours d'utilisation. J'ai fermé toutes mes applications, même résultats. J'ai donc désinstallé Flash player pour qu'il ne soit plus en cours d'utilisation, ça me donne toujours le même message d'erreur. Et maintenant je ne peux plus lire de vidéos ni faire des jeux. Besoin d'aide SVP. Configuration: vista home premium ,google chrome, IE 8 , avira-antivir, mozilla firefox

Adobe Flash Player, Erreur application en cours d'utilisation. [Résolu]

Réponse 1 / 14

Dexterccm Messages postés 8498 Statut Membre 3 527

Bonjour

Il ne s'agit pas de flash qui est en cour d'utilisation mais de vos navigateurs.
Fermez vos navitateurs internet pour continuer l'installation (au passage, si vous avez encore IE8 sur votre windows vista, pensez à le mettre à jour en téléchargeant Internet Explorer 9 ... et vérifiez que Windows Update est correctement configuré parce que cette mise à jour est censée s'installer "seule").

Réponse 2 / 14

manou13.02 Messages postés 296 Date d'inscription Statut Membre Dernière intervention 38

Mes navigateurs étaient fermés, je n'ai pas eu Vista sur cet ordinateur, j'ai windows 7.
Afin de vous répondre j'ai voulu voir la version de IE, il m' demandé de télécharger la version 11, j'ai accepté mais ça n'a rien fait, ça ne m'a même pas demandé de le fermer...
Et pour finir je ne sais pas configurer Windows Update.

Merci de m'aider :)

Dexterccm Messages postés 8498 Statut Membre 3 527

ctrl+maj+ sup pour ouvrir le gestionnaire des tâches et vérifier que les navigateurs sont bien fermés (ils peuvent rester un moment en tâche de fond. ne pas hésiter à forcer leur fermeture).

Allez sur le menu démarrer, tapez windows update
ouvrez le programme. Téléchargez l'ensemble des mises à jour (si Internet Explorer 11 n'apparait plus, récupérez le ici https://support.microsoft.com/en-us/topic/download-internet-explorer-11-offline-installer-99d492a1-3a62-077b-c476-cf028aff9a7f )
pendant le téléchargement, toujours sur la fenetre Windows Update, cliquez dans la colonne de gauche sur "modifier les paramètres". Sélectionnez "installer mes mises à jour automatiquement".

manou13.02 Messages postés 296 Date d'inscription Statut Membre Dernière intervention 38

Désolée d'avoir été longue j'ai fait ce que vous m'avez dit, mais maintenant, pour certaines fenêtre impossible de se "connecter au serveur proxy"
Je suis à présent sur mon portable pour vous écrire.
Donc mise à jour sur 14, 7 réussies et 7 échouées ce qui ne m'arrive pas habituellement.
Adobe flash player ne se charge toujours pas.

Dexterccm Messages postés 8498 Statut Membre 3 527

Lancez un diagnostic de connexion (clic droit sur l'icone de réseau de la barre de tâche >> résoudre les problèmes)

pour flash allez sur dailymotion et dites nous si vous arrivez à lire une video ou non (parce que c'est aussi possible que ce soit un site qui foire en ne pouvant reconnaitre un pluggin)

manou13.02 Messages postés 296 Date d'inscription Statut Membre Dernière intervention 38

Je peux lire les vidéos sur Dailymotion mais pas sur Youtube.
J'ai encore essayé de telecharger Adobe flash player mais toujours le même message.
Ah et le diagnostique de connexion n'a pas donné d'erreur.
Et je peux à nouveau me connecter à CCM sur mon PC fixe... Bizarre.

Dexterccm Messages postés 8498 Statut Membre 3 527

Si flash player marche pour Dailymotion c'est qu'il est parfaitement fonctionnel et intégré au navigateur.

Faites une analyse de votre PC avec Malwarebytes

(ou alors passez-vous de Youtube et soutenez le Français Dailymotion :p )

Réponse 3 / 14

manou13.02 Messages postés 296 Date d'inscription Statut Membre Dernière intervention 38

Bonjour, voici le rapport de Malwarebytes :

Malwarebytes Anti-Malware (Essai) 1.75.0.1300
www.malwarebytes.org

Version de la base de données: v2013.12.11.06

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16476
MANOU :: MANOU-HP [administrateur]

Protection: Activé

12/12/2013 00:13:23
MBAM-log-2013-12-12 (07-04-49).txt

Type d'examen: Examen complet (C:\|D:\|)
Options d'examen activées: Mémoire | Démarrage | Registre | Système de fichiers | Heuristique/Extra | Heuristique/Shuriken | PUP | PUM
Options d'examen désactivées: P2P
Elément(s) analysé(s): 492008
Temps écoulé: 1 heure(s), 50 minute(s), 43 seconde(s)

Processus mémoire détecté(s): 0
(Aucun élément nuisible détecté)

Module(s) mémoire détecté(s): 0
(Aucun élément nuisible détecté)

Clé(s) du Registre détectée(s): 10
HKCR\AppID\{1FAEE6D5-34F4-42AA-8025-3FD8F3EC4634} (PUP.Optional.Wajam.A) -> Aucune action effectuée.
HKCR\AppID\{C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3} (PUP.Optional.Delta.A) -> Aucune action effectuée.
HKCU\SOFTWARE\BabylonToolbar (PUP.Optional.BabylonToolBar.A) -> Aucune action effectuée.
HKCU\Software\DataMngr (PUP.Optional.DataMngr.A) -> Aucune action effectuée.
HKCU\Software\delta LTD (PUP.Optional.Delta.A) -> Aucune action effectuée.
HKCU\Software\Conduit\FF (PUP.Optional.Conduit.A) -> Aucune action effectuée.
HKCU\SOFTWARE\INSTALLCORE (PUP.Optional.InstallCore.A) -> Aucune action effectuée.
HKCU\SOFTWARE\WAJAM (PUP.Optional.Wajam.A) -> Aucune action effectuée.
HKLM\SOFTWARE\babylontoolbar (PUP.Optional.Babylon.A) -> Aucune action effectuée.
HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{33BB0A4E-99AF-4226-BDF6-49120163DE86} (PUP.Optional.Qone8) -> Aucune action effectuée.

Valeur(s) du Registre détectée(s): 2
HKCU\Software\InstallCore|tb (PUP.Optional.InstallCore.A) -> Données: 0T1M2Q2W -> Aucune action effectuée.
HKCU\Software\Wajam|affiliate_id (PUP.Optional.Wajam.A) -> Données: 6452 -> Aucune action effectuée.

Elément(s) de données du Registre détecté(s): 7
HKCU\SOFTWARE\Microsoft\Internet Explorer\Main|Search Page (PUP.Optional.Snapdo) -> Mauvais: (https://search.safefinder.com/?st=ds&q={searchTerms}&installDate=02/12/2013) Bon: (http://www.google.com) -> Aucune action effectuée.
HKCU\SOFTWARE\Microsoft\Internet Explorer\Main|Search Bar (PUP.Optional.Snapdo) -> Mauvais: (https://search.safefinder.com/?st=ds&q={searchTerms}&installDate=02/12/2013) Bon: (http://www.google.com) -> Aucune action effectuée.
HKCU\SOFTWARE\Microsoft\Internet Explorer\Search|Default_Search_URL (PUP.Optional.Snapdo) -> Mauvais: (https://search.safefinder.com/?st=ds&q={searchTerms}&installDate=02/12/2013) Bon: (http://www.google.com) -> Aucune action effectuée.
HKCU\SOFTWARE\Microsoft\Internet Explorer\Search|SearchAssistant (PUP.Optional.Snapdo) -> Mauvais: (https://search.safefinder.com/?st=ds&q={searchTerms}&installDate=02/12/2013) Bon: (http://www.google.com) -> Aucune action effectuée.
HKLM\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command| (PUP.Optional.DoSearch.A) -> Mauvais: (C:\Program Files\Internet Explorer\iexplore.exe http://www.searchingmagnified.com/?dn=do-search.com&pid=7PO42CCY2&& Bon: (iexplore.exe) -> Aucune action effectuée.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Main|Default_Search_URL (PUP.Optional.DoSearch.A) -> Mauvais: (http://www.searchingmagnified.com/?dn=do-search.com&pid=7PO42CCY2&&{searchTerms}) Bon: (http://www.google.com) -> Aucune action effectuée.
HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes|DefaultScope (PUP.Optional.Qone8) -> Mauvais: ({33BB0A4E-99AF-4226-BDF6-49120163DE86}) Bon: ({0633EE93-D776-472f-A0FF-E1416B8B2E3A}) -> Aucune action effectuée.

Dossier(s) détecté(s): 8
C:\ProgramData\IBUpdaterService (Adware.InstallBrain) -> Aucune action effectuée.
C:\Users\MANOU\AppData\Roaming\OpenCandy (PUP.Optional.OpenCandy) -> Aucune action effectuée.
C:\Users\MANOU\AppData\Roaming\OpenCandy\12C6AC5334DE47ED85D77A2155D01E32 (PUP.Optional.OpenCandy) -> Aucune action effectuée.
C:\Users\MANOU\AppData\Roaming\OpenCandy\F572F3D2A33F4C5BA510719612A33A5E (PUP.Optional.OpenCandy) -> Aucune action effectuée.
C:\Users\MANOU\AppData\Roaming\OpenCandy\OpenCandy_12C6AC5334DE47ED85D77A2155D01E32 (PUP.Optional.OpenCandy) -> Aucune action effectuée.
C:\Users\MANOU\AppData\Roaming\File Scout (PUP.Optional.FileScout.A) -> Aucune action effectuée.
C:\ProgramData\Conduit\IE (PUP.Optional.Conduit.A) -> Aucune action effectuée.
C:\ProgramData\Conduit\IE\CT1561552 (PUP.Optional.Conduit.A) -> Aucune action effectuée.

Fichier(s) détecté(s): 14
C:\Program Files (x86)\Veoh Networks\VeohWebPlayer\OCSetupHlp.dll (PUP.Optional.OpenCandy) -> Aucune action effectuée.
C:\Program Files (x86)\Veoh Networks\VeohWebPlayer\qlipso-qlipso-silent-us.exe (PUP.Zugo) -> Aucune action effectuée.
C:\Program Files (x86)\Veoh Networks\VeohWebPlayer\qlps-qlipso-sntb.exe (PUP.Optional.SweetPacks.A) -> Aucune action effectuée.
C:\Users\MANOU\AppData\Roaming\File Scout\filescout.exe (PUP.Optional.FileScout.A) -> Aucune action effectuée.
C:\Users\MANOU\Documents\Ordi Mathys Maéva\Ricochet Infinity 3.68\crack\RicochetInfinity.exe (Packer.ModifiedUPX) -> Aucune action effectuée.
C:\Users\MANOU\Documents\Ordi Mathys Maéva\Sky Bubbles Deluxe v1.15 (full)\Ricochet Infinity 3.68\crack\RicochetInfinity.exe (Packer.ModifiedUPX) -> Aucune action effectuée.
C:\Users\MANOU\Downloads\Office ProfessionalPlus\TOffice.zipx (RiskWare.Tool.CK) -> Aucune action effectuée.
C:\Users\MANOU\Downloads\Programs\WebPlayer.exe (Adware.Dropper) -> Aucune action effectuée.
C:\Windows\AutoKMS\AutoKMS.exe (Trojan.Agent.H) -> Aucune action effectuée.
C:\ProgramData\IBUpdaterService\repository.xml (Adware.InstallBrain) -> Aucune action effectuée.
C:\Users\MANOU\AppData\Roaming\OpenCandy\12C6AC5334DE47ED85D77A2155D01E32\driverscannerFR.exe (PUP.Optional.OpenCandy) -> Aucune action effectuée.
C:\Users\MANOU\AppData\Roaming\OpenCandy\F572F3D2A33F4C5BA510719612A33A5E\TuneUpUtilities2013-2200324_fr-FR.exe (PUP.Optional.OpenCandy) -> Aucune action effectuée.
C:\Users\MANOU\AppData\Roaming\File Scout\uninst.exe (PUP.Optional.FileScout.A) -> Aucune action effectuée.
C:\ProgramData\Conduit\IE\CT1561552\UninstallerUI.exe (PUP.Optional.Conduit.A) -> Aucune action effectuée.

(fin)

Dexterccm Messages postés 8498 Statut Membre 3 527

vous en avez des choses... vous avez un antivirus à jour et avec protection en temps réel?

Supprimez ce qu'à trouvé malwarebytes (pas mal de chose affectent Internet Explorer)

manou13.02 Messages postés 296 Date d'inscription Statut Membre Dernière intervention 38

Oui j'ai Avira Free anti virus et il est réglé avec protection en temps réel.
Je sélectionne tout ce qu'a trouvé Malwarebytes Anti-Malware et je clique sur "supprimer la sélection" ?

Dexterccm Messages postés 8498 Statut Membre 3 527

oui c'est ça

Réponse 4 / 14

manou13.02 Messages postés 296 Date d'inscription Statut Membre Dernière intervention 38

Oh, je viens de m'apercevoir que je peux lire les vidéo Youtube dans Chrome, mais pas dans Firefox.
Je pense que ça peut aider de savoir ça.

Réponse 5 / 14

manou13.02 Messages postés 296 Date d'inscription Statut Membre Dernière intervention 38

MalwareByte m'a demandé de redémarrer mon ordinateur fixe, J'ai ouvert mes deux navigateurs sur Chrome, aucun onglet n'a pu se connecter au serveur proxy.
Sur Firefox, aucun onglet n'a pu se connecter au serveur proxy.
(donc je suis à nouveau sur mon ordi portable)

Je ne demande qu'à apprendre :-)
Et grâce à vous j'apprends! Merci!

Dexterccm Messages postés 8498 Statut Membre 3 527

Allez sur internet explorer >> roue dentée >> options >> connexion >> supprimer le proxy (si vous êtes chez vous avec une connexion internet normale via la box. Si c'est un bureau ou logement communautaire, le proxy peut être imposé par l'administrateur réseau, donc faut voir avec lui).

Sur firefox, cliquez sur le rectangle orange tout en haut puis options >> avancé >> réseau >> paramètres >> pas de proxy

manou13.02 Messages postés 296 Date d'inscription Statut Membre Dernière intervention 38

J'ai retrouvé une connexion sur IE, sur Firefox mais pas sur Chrome,
Pour Chrome est coché "utiliser un serveur proxy pour votre réseau local" et "ne pas utiliser d'adresse proxy pour les adresses locales" Si je décoche le premier tout de vient opaque. Je décoche quand même ?

Dexterccm Messages postés 8498 Statut Membre 3 527

Je ne connais pas chrome.
Décochez oui, si ça devient opaque je pense que c'est normal, c'est pour que vous ne pussiez pas configurer le proxy que vous ne comptez pas utiliser.

manou13.02 Messages postés 296 Date d'inscription Statut Membre Dernière intervention 38

Chrome se connecte aux sites à nouveaux, sauf les jeux, mais ça je pense que c'est du à Adobe flash player.

Dexterccm Messages postés 8498 Statut Membre 3 527

Flash player est inclus dans Chrome, y a rien besoin de télécharger pour lui.

Je suis à court d'idées pour votre problème avec flash player. Attendez que quelqu'un d'autre vous réponde et vous donne une solution qui marche

Réponse 6 / 14

manou13.02 Messages postés 296 Date d'inscription Statut Membre Dernière intervention 38

D'accord.
Merci Beaucoup pour votre aide :)

J'attends donc que quelqu'un reprenne le problème. Si vous connaissez quelqu'un qui pourrait m'aider pour Adobe n'hésitez pas à lui en parler car j'ai peur que ça reste tel quel. ^^
Ou dois-je créer une nouvelle demande ?

Réponse 7 / 14

tanteelise Messages postés 28176 Date d'inscription Statut Contributeur Dernière intervention 4 807

Bonjour,

Télécharge ici : Junkware Removal Tool
https://www.bleepingcomputer.com/download/junkware-removal-tool/dl/131/

Enregistre ce fichier sur le bureau.

Ferme tout tes navigateurs

Sous XP, double-clique sur l'icône et presse une touche lorsque cela sera demandé.
Sous Vista/7/8, clic droit et Exécuter en temps qu'administrateur.

NB: Le bureau disparaitra un instant, c'est normal.

Laisse le programme travailler ne touche plus à rien

Poste le rapport généré à la fin de l'analyse.

cordialement

manou13.02 Messages postés 296 Date d'inscription Statut Membre Dernière intervention 38

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.8 (11.05.2013:1)
OS: Windows 7 Home Premium x64
Ran by MANOU on 12/12/2013 at 14:22:45,97
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

tanteelise, merci d'avoir pris la suite de Dexterccm.

~~~ Services

Failed to stop: [Service] hshld
Successfully stopped: [Service] hsstrayservice
Successfully deleted: [Service] hsstrayservice
Successfully stopped: [Service] hsswd
Successfully deleted: [Service] hsswd

~~~ Registry Values

Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\veohplugin
Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{ae07101b-46d4-4a98-af68-0333ea26e113}
Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchURL\\Default

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{CFDAFE39-20CE-451D-BD45-A37452F39CF0}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\yontooieclient.dll
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{FE9271F2-6EFD-44B0-A826-84C829536E93}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\TypeLib\{D372567D-67C1-4B29-B3F0-159B52B3E967}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\anchorfree
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\conduit
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\smartbar
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\yuna software
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\conduitsearchscopes
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\crossrider
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\smartbar
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\InternetRegistry\REGISTRY\USER\S-1-5-21-840413710-2039996273-2709826248-1000\Software\sweetim
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\babylon
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\conduit
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\hotspotshield
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\wajam
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\yuna software
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\driverscanner
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\prod.cap
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\apnstub_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\apnstub_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\au__rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\au__rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\mybabylontb_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\mybabylontb_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\quickshare_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\quickshare_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\wajam_install_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\wajam_install_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\wajamupdater_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\wajamupdater_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\HPSF_Tasks_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\HPSF_Tasks_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\HPSF_Tasks_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\HPSF_Tasks_RASMANCS
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{006ee092-9658-4fd6-bd8e-a21a348e59f5}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{4B308873-A3AD-48C1-A1BC-9C11C0D5571E}

~~~ Files

Successfully deleted: [File] "C:\end"

~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\conduit"
Successfully deleted: [Folder] "C:\ProgramData\hotspot shield"
Successfully deleted: [Folder] "C:\ProgramData\tarma installer"
Successfully deleted: [Folder] "C:\Users\MANOU\AppData\Roaming\dvdvideosoftiehelpers"
Successfully deleted: [Folder] "C:\Users\MANOU\AppData\Roaming\hotspot shield"
Successfully deleted: [Folder] "C:\Users\MANOU\AppData\Roaming\performersoft"
Successfully deleted: [Folder] "C:\Users\MANOU\AppData\Roaming\software informer"
Successfully deleted: [Folder] "C:\Users\MANOU\appdata\local\conduit"
Successfully deleted: [Folder] "C:\Users\MANOU\appdata\local\filetypeassistant"
Successfully deleted: [Folder] "C:\Users\MANOU\appdata\locallow\conduit"
Successfully deleted: [Folder] "C:\Program Files (x86)\conduit"
Successfully deleted: [Folder] "C:\Program Files (x86)\hotspot shield"
Successfully deleted: [Folder] "C:\Program Files (x86)\webplayer"
Successfully deleted: [Folder] "C:\Program Files (x86)\webplayertool"
Successfully deleted: [Empty Folder] C:\Users\MANOU\appdata\local\{0013A48C-7F14-46D1-AC4C-D00E7405F273}
Successfully deleted: [Empty Folder] C:\Users\MANOU\appdata\local\{00279807-3CAD-4D80-A1DC-0AF3E2F36525}
Successfully deleted: [Empty Folder] C:\Users\MANOU\appdata\local\{003C4360-D816-4637-A9E4-239692941932}
Successfully deleted: [Empty Folder] C:\Users\MANOU\appdata\local\{00EE2C7C-899A-4A8F-9883-D27B06DD01F2}
Successfully deleted: [Empty Folder] C:\Users\MANOU\appdata\local\{016CCCAA-32D3-4B36-A9E1-A0D503E3B1B3}
Successfully deleted: [Empty Folder] C:\Users\MANOU\appdata\local\{01818C59-F2C3-4F54-B8C6-A0C993140D07}
Successfully deleted: [Empty Folder] C:\Users\MANOU\appdata\local\{019C41C3-13F9-4E95-9AFA-2FA6225DB431}
Successfully deleted: [Empty Folder] C:\Users\MANOU\appdata\local\{02480E24-E42D-4927-9F67-B022EE4E9B9A}
Successfully deleted: [Empty Folder] C:\Users\MANOU\appdata\local\{02E50F77-4370-4B25-989B-9958878E80AD}
Successfully deleted: [Empty Folder] C:\Users\MANOU\appdata\local\{0327824D-4808-465E-B97F-AA27A7799E4C}
Successfully deleted: [Empty Folder] C:\Users\MANOU\appdata\local\{03CB69DD-3B0D-401F-A15E-56D679331F99}
Successfully deleted: [Empty Folder] C:\Users\MANOU\appdata\local\{03F1BAAD-5788-4B55-8138-C1DC82DD4209}
Successfully deleted: [Empty Folder] C:\Users\MANOU\appdata\local\{04847B05-E56C-4C75-AC10-729A9400D0E9}
Successfully deleted: [Empty Folder] C:\Users\MANOU\appdata\local\{04D50E03-03DC-40DD-B97B-B6383F652D07}
Successfully deleted: [Empty Folder] C:\Users\MANOU\appdata\local\{05A547F3-7CF0-4A0D-AE86-CACBE0F95A6E}
Successfully deleted: [Empty Folder] C:\Users\MANOU\appdata\local\{06133AB2-F27A-4BEC-8843-EC71F3477739}
Successfully deleted: [Empty Folder] C:\Users\MANOU\appdata\local\{063CA201-BD6D-4A8E-B6CC-05FC1E10882D}
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Successfully deleted: [Empty Folder] C:\Users\MANOU\appdata\loca

tanteelise Messages postés 28176 Date d'inscription Statut Contributeur Dernière intervention 4 807

ok, j'attends la suite :)

Réponse 8 / 14

tanteelise Messages postés 28176 Date d'inscription Statut Contributeur Dernière intervention 4 807

ensuite :

télécharge et exécute cet utilitaire :

http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner

tu fais un scan et tu supprimes tout ce qu'il trouve.

tu mets le trapport dans ta réponse , après suppression.

tanteelise Messages postés 28176 Date d'inscription Statut Contributeur Dernière intervention 4 807

lorsque tu as terminé ça, vois si tu as toujours des problèmes avec adobe, sinon, tu le déinstalles et le réinstalles après avoir exécuté ces deux utilitaires.

manou13.02 Messages postés 296 Date d'inscription Statut Membre Dernière intervention 38

Il n'a trouvé dans "nom complet" que : "hotspot Shield Service" et dans "nom du service" : "hshld"

Mais avant de nettoyer je voulais m'assurer auprès de vous qu'il ne va pas me supprimer le programme, car je l'ai installé volontairement.
Il me sert beaucoup et me permet de voir des vidéos qu'en principe je ne devrais pas pouvoir regarder en France.

tanteelise Messages postés 28176 Date d'inscription Statut Contributeur Dernière intervention 4 807

fais un copier/coller du rapport.
tu parles d'adwclaener qui t'a trouvé ça ?

manou13.02 Messages postés 296 Date d'inscription Statut Membre Dernière intervention 38

oui

# AdwCleaner v3.015 - Rapport créé le 12/12/2013 à 14:36:54
# Mis à jour le 10/12/2013 par Xplode
# Système d'exploitation : Windows 7 Home Premium Service Pack 1 (64 bits)
# Nom d'utilisateur : MANOU - MANOU-HP
# Exécuté depuis : C:\Users\MANOU\Desktop\adwcleaner.exe
# Option : Scanner

***** [ Services ] *****

Service Présent : hshld

***** [ Fichiers / Dossiers ] *****

Dossier Présent C:\ProgramData\Microsoft\Windows\Start Menu\Programs\hotspot shield
Dossier Présent C:\Users\MANOU\AppData\Roaming\Mozilla\Firefox\Profiles\mbze47im.default\Conduit
Dossier Présent C:\Users\MANOU\AppData\Roaming\StatusWinks
Dossier Présent C:\Windows\SysWOW64\hotspot shield
Fichier Présent : C:\Users\MANOU\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_ifohbjbgfchkkfhphahclmkpgejiplfo_0.localstorage
Fichier Présent : C:\Users\MANOU\AppData\Roaming\Mozilla\Firefox\Profiles\mbze47im.default\bProtector_extensions.rdf
Fichier Présent : C:\Windows\System32\roboot64.exe

***** [ Raccourcis ] *****

***** [ Registre ] *****

Clé Présente : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{944FEDFD-C4FD-441D-8275-9C651A9FFBDE}
Clé Présente : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Clé Présente : HKCU\Software\Tutorials
Clé Présente : HKCU\Software\TutoTag
Clé Présente : [x64] HKCU\Software\Tutorials
Clé Présente : [x64] HKCU\Software\TutoTag
Clé Présente : HKLM\SOFTWARE\Classes\*\shell\filescout
Clé Présente : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Clé Présente : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777}
Clé Présente : HKLM\SOFTWARE\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Clé Présente : HKLM\SOFTWARE\Classes\CLSID\{AF175732-0D59-716D-F757-9F1492D808D9}
Clé Présente : HKLM\SOFTWARE\Classes\Interface\{431532BD-0AE1-4ABC-BE8C-919F3D1332E2}
Clé Présente : HKLM\SOFTWARE\Classes\TypeLib\{095BFD3C-4602-4FE1-96F1-AEFAFBFD067D}
Clé Présente : HKLM\SOFTWARE\Classes\TypeLib\{E69D4A59-73DE-4E38-9FB3-740EC4D9060D}
Clé Présente : HKLM\Software\do-searchSoftware
Clé Présente : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{628F3201-34D0-49C0-BB9A-82A26AEFB291}
Clé Présente : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Clé Présente : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\hotspotshield
Clé Présente : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Webplayer
Clé Présente : HKLM\Software\TENCENT
Clé Présente : HKLM\Software\Uniblue
Clé Présente : HKLM\Software\Uniblue\DriverScanner
Clé Présente : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\WajamUpdater
Clé Présente : [x64] HKLM\SOFTWARE\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Clé Présente : [x64] HKLM\SOFTWARE\Classes\Interface\{045F91B3-695F-423A-98C7-8DE3C47AA020}
Clé Présente : [x64] HKLM\SOFTWARE\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
Clé Présente : [x64] HKLM\SOFTWARE\Classes\Interface\{1231839B-064E-4788-B865-465A1B5266FD}
Clé Présente : [x64] HKLM\SOFTWARE\Classes\Interface\{1348BD1B-C32A-41A7-9BD4-5377AA1AB925}
Clé Présente : [x64] HKLM\SOFTWARE\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}
Clé Présente : [x64] HKLM\SOFTWARE\Classes\Interface\{2DAC2231-CC35-482B-97C5-CED1D4185080}
Clé Présente : [x64] HKLM\SOFTWARE\Classes\Interface\{395AFE6E-8308-48DB-89BE-ED5F4AA3D3EC}
Clé Présente : [x64] HKLM\SOFTWARE\Classes\Interface\{3F1CD84C-04A3-4EA0-9EA1-7D134FD66C82}
Clé Présente : [x64] HKLM\SOFTWARE\Classes\Interface\{3F83A9CA-B5F0-44EC-9357-35BB3E84B07F}
Clé Présente : [x64] HKLM\SOFTWARE\Classes\Interface\{431532BD-0AE1-4ABC-BE8C-919F3D1332E2}
Clé Présente : [x64] HKLM\SOFTWARE\Classes\Interface\{43969E3F-3E7C-4911-A8F1-79C6CA6AC731}
Clé Présente : [x64] HKLM\SOFTWARE\Classes\Interface\{43B390F0-6BA2-45CA-ABF2-5DB0CEE9B49D}
Clé Présente : [x64] HKLM\SOFTWARE\Classes\Interface\{47E520EA-CAD2-4F51-8F30-613B3A1C33EB}
Clé Présente : [x64] HKLM\SOFTWARE\Classes\Interface\{57C91446-8D81-4156-A70E-624551442DE9}
Clé Présente : [x64] HKLM\SOFTWARE\Classes\Interface\{70AFB7B2-9FB5-4A70-905B-0E9576142E1D}
Clé Présente : [x64] HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Clé Présente : [x64] HKLM\SOFTWARE\Classes\Interface\{7AD65FD1-79E0-406D-B03C-DD7C14726D69}
Clé Présente : [x64] HKLM\SOFTWARE\Classes\Interface\{94CADA2E-1D3F-419F-8A3D-06C58EDF53C8}
Clé Présente : [x64] HKLM\SOFTWARE\Classes\Interface\{97DD820D-2E20-40AD-B01E-6730B2FCE630}
Clé Présente : [x64] HKLM\SOFTWARE\Classes\Interface\{9E52EB8B-8DD9-4605-AD36-D352BCD482F2}
Clé Présente : [x64] HKLM\SOFTWARE\Classes\Interface\{A1440EC3-F0FA-407A-B811-DE6668C06D29}
Clé Présente : [x64] HKLM\SOFTWARE\Classes\Interface\{B177446D-54A4-4869-BABC-8566110B4BE0}
Clé Présente : [x64] HKLM\SOFTWARE\Classes\Interface\{B9A84AD0-5777-46FD-8B8F-1EBD06750FBC}
Clé Présente : [x64] HKLM\SOFTWARE\Classes\Interface\{C1995F88-1C7F-40D7-B0FA-6F107F6308B8}
Clé Présente : [x64] HKLM\SOFTWARE\Classes\Interface\{C815E3DA-0823-49B0-9270-D1771D58B317}
Clé Présente : [x64] HKLM\SOFTWARE\Classes\Interface\{D9D1DFC5-502D-43E4-B1BB-4D0B7841489A}
Clé Présente : [x64] HKLM\SOFTWARE\Classes\Interface\{E0B07188-A528-4F9E-B2F7-C7FDE8680AE4}
Clé Présente : [x64] HKLM\SOFTWARE\Classes\Interface\{E4A994B0-5550-4680-A4C6-B9470B888069}
Clé Présente : [x64] HKLM\SOFTWARE\Classes\Interface\{F05B12E1-ADE8-4485-B45B-898748B53C37}
Clé Présente : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{33BB0A4E-99AF-4226-BDF6-49120163DE86}
Clé Présente : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Clé Présente : [x64] HKLM\SOFTWARE\Tarma Installer
Valeur Présente : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]

***** [ Navigateurs ] *****

-\\ Internet Explorer v11.0.9600.16428

Paramètre Présent : HKCU\Software\Microsoft\Internet Explorer\Main [Default_Search_URL] - hxxp://do-search.com/web/?type=ds&ts=1385969253&from=smt&uid=WDCXWD6400AAKS-65Z7B0_WD-WCASYC97464974649&q={searchTerms}
Paramètre Présent : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Search Page] - hxxp://do-search.com/web/?type=ds&ts=1385969253&from=smt&uid=WDCXWD6400AAKS-65Z7B0_WD-WCASYC97464974649&q={searchTerms}
Paramètre Présent : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Default_Search_URL] - hxxp://do-search.com/web/?type=ds&ts=1385969253&from=smt&uid=WDCXWD6400AAKS-65Z7B0_WD-WCASYC97464974649&q={searchTerms}
Paramètre Présent : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Search Page] - hxxp://do-search.com/web/?type=ds&ts=1385969253&from=smt&uid=WDCXWD6400AAKS-65Z7B0_WD-WCASYC97464974649&q={searchTerms}

-\\ Mozilla Firefox v25.0.1 (fr)

[ Fichier : C:\Users\MANOU\AppData\Roaming\Mozilla\Firefox\Profiles\mbze47im.default\prefs.js ]

Ligne Trouvée : user_pref("CT1561552.1000082.state", "{\"state\":\"stopped\",\"text\":\"Danceradio\",\"description\":\"Danceradio\",\"url\":\"hxxp://101danceradio.com/wmx/classicrockjukebox64k.wmx\"}");
Ligne Trouvée : user_pref("CT1561552.ENABALE_HISTORY", "{\"dataType\":\"string\",\"data\":\"false\"}");
Ligne Trouvée : user_pref("CT1561552.ENABLE_RETURN_WEB_SEARCH_ON_THE_PAGE", "{\"dataType\":\"string\",\"data\":\"true\"}");
Ligne Trouvée : user_pref("CT1561552.embeddedsData", "[{\"appId\":\"128491907208256770\",\"apiPermissions\":{\"crossDomainAjax\":true,\"getMainFrameTitle\":true,\"getMainFrameUrl\":true,\"getSearchTerm\":true,\"insta[...]
Ligne Trouvée : user_pref("CT1561552.isEnableAllDialogs", "{\"dataType\":\"string\",\"data\":\"false\"}");
Ligne Trouvée : user_pref("CT1561552.isToolbarShrinked", "{\"dataType\":\"string\",\"data\":\"false\"}");
Ligne Trouvée : user_pref("CT1561552.lastNewTabSettings", "{\"isEnabled\":false,\"newTabUrl\":\"hxxp://search.conduit.com/?ctid=CT1561552&octid=CT1561552&SearchSource=15&CUI=UN97093591722642101&SSPV=&Lay=1&UM=1\"}");
Ligne Trouvée : user_pref("CT1561552.navigationAliasesJson", "{\"EB_SEARCH_TERM\":\"\",\"EB_MAIN_FRAME_URL\":\"about%3Aaddons\",\"EB_MAIN_FRAME_TITLE\":\"\",\"EB_TOOLBAR_SUB_DOMAIN\":\"hxxp://HotspotShield.OurToolbar[...]
Ligne Trouvée : user_pref("CT1561552.searchProtector.notifyChanges", "{\"dataType\":\"string\",\"data\":\"false\"}");
Ligne Trouvée : user_pref("CT1561552.selectToSearchBoxEnabled", "{\"dataType\":\"string\",\"data\":\"false\"}");
Ligne Trouvée : user_pref("CT1561552.selectToSearchBoxEnabledByUser", "{\"dataType\":\"string\",\"data\":\"true\"}");
Ligne Trouvée : user_pref("CT1561552.serviceLayer_service_login_isFirstLoginInvoked", "{\"dataType\":\"boolean\",\"data\":\"true\"}");
Ligne Trouvée : user_pref("CT1561552.serviceLayer_service_login_loginCount", "{\"dataType\":\"number\",\"data\":\"3\"}");
Ligne Trouvée : user_pref("CT1561552.serviceLayer_service_toolbarGrouping_activeCTID", "{\"dataType\":\"string\",\"data\":\"CT1561552\"}");
Ligne Trouvée : user_pref("CT1561552.serviceLayer_service_toolbarGrouping_activeDownloadUrl", "{\"dataType\":\"string\",\"data\":\"hxxp://HotspotShield.OurToolbar.com//xpi\"}");
Ligne Trouvée : user_pref("CT1561552.serviceLayer_service_toolbarGrouping_activeToolbarName", "{\"dataType\":\"string\",\"data\":\"Hotspot Shield \"}");
Ligne Trouvée : user_pref("CT1561552.serviceLayer_service_toolbarGrouping_invoked", "{\"dataType\":\"string\",\"data\":\"true\"}");
Ligne Trouvée : user_pref("CT1561552.serviceLayer_service_usage_toolbarUsageCount", "{\"dataType\":\"number\",\"data\":\"2\"}");
Ligne Trouvée : user_pref("CT1561552_Firefox.csv", "[{\"from\":\"Abs Layer\",\"action\":\"loading toolbar\",\"time\":1382556766359,\"isWithState\":\"\",\"timeFromStart\":0,\"timeFromPrev\":0}]");
Ligne Trouvée : user_pref("extensions.aniweather.timeShifted", 1653521);
Ligne Trouvée : user_pref("extensions.helperbar.DockingPositionDown", false);
Ligne Trouvée : user_pref("extensions.helperbar.Visibility", false);
Ligne Trouvée : user_pref("extensions.helperbar.countryiso", "us");
Ligne Trouvée : user_pref("extensions.helperbar.downloadprovider", "ob_184");
Ligne Trouvée : user_pref("extensions.helperbar.installationid", "4c21d860-f83a-a2f4-c62a-51d5d6c629f7");
Ligne Trouvée : user_pref("extensions.helperbar.installdate", "02/12/2013");
Ligne Trouvée : user_pref("extensions.helperbar.publisher", "quickobrw");
Ligne Trouvée : user_pref("extentions.y2layers.defaultEnableAppsList", "PageRage/Lite,PageRageTeases,PageRageTease,PageRage,PageRageGlobal,");
Ligne Trouvée : user_pref("extentions.y2layers.installId", "312e8502-09e2-41f6-b32f-5a2bbedd94da");

-\\ Google Chrome v

[ Fichier : C:\Users\MANOU\AppData\Local\Google\Chrome\User Data\Default\preferences ]

*************************

AdwCleaner[R0].txt - [10785 octets] - [12/12/2013 14:36:54]

########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [10846 octets] ##########

Réponse 9 / 14

tanteelise Messages postés 28176 Date d'inscription Statut Contributeur Dernière intervention 4 807

alors tu décoches cette clé et tu supprimes tout le reste.

Réponse 10 / 14

manou13.02 Messages postés 296 Date d'inscription Statut Membre Dernière intervention 38

il n'y a rien d'autre ^^
J'essaie de télécharger Adobe flash player.
Je vous dis ce qu'il en est ensuite.

Réponse 11 / 14

tanteelise Messages postés 28176 Date d'inscription Statut Contributeur Dernière intervention 4 807

si, tu n'as rien supprimé et tu vois toutes les lignes et clés trouvées ? il faut le faire...

manou13.02 Messages postés 296 Date d'inscription Statut Membre Dernière intervention 38

Oui, il n'a mis que Hotspot Shield à supprimer, il n'y avait rien d'autre.
Je viens de le refaire pour être sûre et ça a donné la même chose.
Donc, pour Flash Player, je ne comprends plus car tout fonctionne à présent dans Chrome, mais pas dans Firefox (le navigateur dont je me sert le plus).
Et toujours le même message d'erreur.

Réponse 12 / 14

tanteelise Messages postés 28176 Date d'inscription Statut Contributeur Dernière intervention 4 807

tu as désinstallé flash player et réinstallé ?

manou13.02 Messages postés 296 Date d'inscription Statut Membre Dernière intervention 38

Alors ça c'est ce que j'avais essayé de faire, c'est à dire j'ai désinstallé et ça n'a jamais marché pour le réinstallé.

MAIS tout à l'heure j'ai réessayé pour 30ème fois au moins et MIRACLE, ça a fonctionné !!!
Du coup j'ai vérifié pour Youtube et les jeux et tout fonctionne !!!

Reste à éliminer ce que AdwCleaner ne me demande pas de supprimer ? Ou c'est pas grave ce qu'il reste ?

tanteelise Messages postés 28176 Date d'inscription Statut Contributeur Dernière intervention 4 807

tu ouvres adwclaener et tu as un onglet : désinstaller.

tanteelise Messages postés 28176 Date d'inscription Statut Contributeur Dernière intervention 4 807

tu as trouvé pour le désinstaller ?

manou13.02 Messages postés 296 Date d'inscription Statut Membre Dernière intervention 38

Je dois désinstaller quoi au juste là ? (j'ai pas compris de quoi vous parlez)

tanteelise Messages postés 28176 Date d'inscription Statut Contributeur Dernière intervention 4 807

que veux tu faire exactement ? supprimer ce qu'adwclaener a trouvé, ou alors supprimer l'utilitaire adwclaener ?

Réponse 13 / 14

tanteelise Messages postés 28176 Date d'inscription Statut Contributeur Dernière intervention 4 807

tu gardes malwarbytes et tu l'utilises de temps en temps, en n'oubliant pas de le mettre à jour.
pour JRT et adwclaener, tu peux les supprimer.

tant mieux si tout va bien et bonne continuation.

"Le peu que je sais, c'est à mon ignorance que je le dois" (Sacha Guitry)
Absence de réponses à partir de 17-18H, merci de votre compréhension :)

Réponse 14 / 14

manou13.02 Messages postés 296 Date d'inscription Statut Membre Dernière intervention 38

Merci pour votre aide et vos conseils.
Bonne continuation à vous aussi.

tanteelise Messages postés 28176 Date d'inscription Statut Contributeur Dernière intervention 4 807

de rien :)

Adobe Flash Player, Erreur application en cours d'utilisation.

14 réponses

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