Ecran blue of death Drivers

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shdow11 Messages postés 81 Date d'inscription mercredi 17 juillet 2013 Statut Membre Dernière intervention 10 juin 2018 - Modifié par shdow11 le 23/11/2013 à 16:23
shdow11 Messages postés 81 Date d'inscription mercredi 17 juillet 2013 Statut Membre Dernière intervention 10 juin 2018 - 23 nov. 2013 à 17:31
Bonjour,

depuis mon passage a 8.1 , je rencontre le fameux blue of death : driver_irql_not_less_or_equal. Ayant chercher plusieures solutions , rien n'a régler.
Je vous pose mtn la question pour vous demander que faut-t'il faire pour l'enlever.

Mon processeur carte graphique...

Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz 2.40GHz
Mémoire installée (RAM) 12.0 Go (11,9 d'utilisable)
Nvidia GeForce GT 630M 2GB

ça vient du fichier igdkmd64.sys
j'ai utiliser Whocrashed sur mon pc je vous mets l'analyse mais je ne sais pas comment l'utiliser totalement , c'est en anglais :)

System Information (local)
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computer name: ---
windows version: Windows 8 , 6.2, build: 9200
windows dir: C:\WINDOWS
Hardware: HP ENVY dv7 Notebook PC, Hewlett-Packard, 181D
CPU: GenuineIntel Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 12768792576 total
VM: 2147352576, free: 1912287232




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Crash Dump Analysis
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Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.

On Sat 23.11.2013 14:40:29 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\112313-41750-01.dmp
This was probably caused by the following module: igdkmd64.sys (0xFFFFF80003315287)
Bugcheck code: 0xD1 (0x28, 0x2, 0x0, 0xFFFFF80003315287)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\drivers\igdkmd64.sys
product: Intel HD Graphics Drivers for Windows 8(R)
company: Intel Corporation
description: Intel Graphics Kernel Mode Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: igdkmd64.sys (Intel Graphics Kernel Mode Driver, Intel Corporation).
Google query: Intel Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL



On Sat 23.11.2013 14:40:29 GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: igdkmd64.sys (igdkmd64!hybDriverEntry+0x6EA7)
Bugcheck code: 0xD1 (0x28, 0x2, 0x0, 0xFFFFF80003315287)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\drivers\igdkmd64.sys
product: Intel HD Graphics Drivers for Windows 8(R)
company: Intel Corporation
description: Intel Graphics Kernel Mode Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: igdkmd64.sys (Intel Graphics Kernel Mode Driver, Intel Corporation).
Google query: Intel Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL




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Conclusion
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2 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

igdkmd64.sys (Intel Graphics Kernel Mode Driver, Intel Corporation)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
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2 réponses

Utilisateur anonyme
23 nov. 2013 à 16:24
Vos Pilote Intel HD graphique font planter le pc , plusieur raison : bug de pilote , donc les mettre a jours , ou votre CPU surchauffe ! ( car le chipset est integrer dans le cpu )
desactiver le processeur graphique si vous ne l'utiliser pas ( dans le bios uefi )
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shdow11 Messages postés 81 Date d'inscription mercredi 17 juillet 2013 Statut Membre Dernière intervention 10 juin 2018 15
Modifié par shdow11 le 23/11/2013 à 17:32
Bonjour, je ne sais pas quels pilotes ne sont pas a jour, comment le savoir ? Ou bien y'a t'il un moyen avec whocrash de les mettre à jour ? Comment désactiver le processeur graphique , je m'y connais pas vraiment ^^ PS: J'ai ce bug lorsque je joue a wow
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