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Giant 2500 HD Decoder

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medfruity38 -  
Hello,

I have a problem with my Geant 2500 HD decoder.
Every 5 minutes, the image freezes, displaying encrypted channels.
It can't be my antennas because the signal shows 70%, which is a good percentage.
Could someone help me understand where this might be coming from?
Thank you.

10 answers

  1. sitchad1
    You use Eutelsat W3 or W6, the latter will best meet your expectations ;0).
    2. belka
      what frequencies are used for the w3 or w6 or Atlantic Bird 1 to decrypt the channels?
  2. Anonymous user
    How old is he? Under warranty?
    When did the problem occur?
    Has an update of the channels been attempted?

    --
    Under Windows, only the nails don't crash, or the bugs ^ ^
    1. medfruity38 Author
      Comment fait-on la mise à jour des chaînes, s'il te plaît ?
      1. Anonymous user
        look in the manual for a digital channel update, select the automatic mode
    2. zfenni
      SLT TS L MONDE LE PROBLEME EST GENERALISE à ts les décodeur géants cela pour le dungle et les serveurs donc on attendant 1E M.A.J p ètre par les tech de c numérique dans les prochains jours ;voici le cite offic de géants www.zinetsatdw.com
      2. yazidoo005
        Hi! Generally, all giant receivers block from time to time, but you need to download the Flash updates from time to time. The latest version to date is 1.34 from 12/30/2013. After that, a good alignment of the satellite dish connected to the dongle towards Eutelsat wa3 is required. Once the signal exceeds 70%, interruptions become less frequent.
        1. medfruity38 Author
          I bought it 3 weeks ago, the problem appeared about a week ago but since then it has gotten worse, and an update? I don't know what that is.
          1. Anonymous user
            I was talking about an update of the chains. 3 weeks, it should still be under warranty.
        2. smail54
          Good evening,

          I have the same issue at my place as well as at a friend's.
          Have you managed to solve the problem?

          Thank you
          1. Anonymous user
            As I was saying, you need to contact customer service if the signal is strong and a channel update has already been attempted.
          2. mehdi170584
            Good evening, I can't receive channels like Canal +, Be In, etc... it shows "encrypted channel." Can you help me please if someone has a solution??
          3. lolif
            Press F1 after 111 and enable Ethernet.
        3. flyps007
          Good evening,
          I have exactly the same problem with encrypted channels every 5 minutes. I haven't found any updates since my box is from June 2014. I always have a signal of 88% and a quality between 65 and 85%... What can I do to try to watch a movie or a match without interruptions? For your information, one channel never cuts off, it's NT1. Is there a reason for that?
          1. Pama
            Plug the RJ45 internet cable into the giant decoder after more interruptions.
        4. amindz
          Good evening
          you need to do a factory reset after installing the new update via USB, then search for channels.
          1. Acarty
            Comment trouver les mises à jour sur internet.
          2. kikim59
            I have the same problem, every 5 minutes my screen goes black and it says encrypted channel.
            What should I do please? My rights are until October 2016 and my signal is 76 and quality 65.
          3. photo
            quality 65 is too low, below 75 it starts to act up. I have 90 and quality 86, and when there are cutouts, just turn off and on the decoder, and especially don’t zap too much, otherwise it bugs and cutouts happen often.
            I replaced the Geant with an Atlas 200, which works much better.
            For a new channel, just do a blind scan.

            Personally, I add the transponder of the new channels and only scan the transponders that I added.
            This saves me from scanning all channels, and I only scan what I want (French) and nothing else, 200 channels instead of 1000.
            King of Sat to see new channels and transponders.
            I’ve never done a reset after an update with a USB key or anything else.
          4. amazigh
            @kikim59It's my problem too, and I don't know what to do to fix this issue.
          5. Andy31200 Moderator
            @amazighTo solve this problem, take an official subscription; this question regarding hacking will therefore be closed as it is contrary to the charter.