Canon MG2250 printer not printing in color.
Hello,
My case is a bit desperate because it is very particular, and I have already asked the question elsewhere without it being resolved. So I am trying here:
I own a Canon MG 2250 printer. On the same PC, I have Windows and Ubuntu. I keep Windows for one reason only: my printer does not print colors under Linux (but it does under Windows). In fact, it only prints in black and white.
Initially, I reinstalled the drivers: same result. (I did this three times)
I changed the cartridges for new ones: still the same.
After extensive research, I think I have pinpointed the problem (although I am not sure):
When I go to the printer's settings/properties/options, I have the following configuration (screenshot):
https://i58.servimg.com/u/f58/13/26/25/11/imprim10.png
We can see two things:
- RGB color is correctly selected in the general options.
- but in "printer features common" it shows "black".
Unfortunately, it is impossible to select anything other than "black". When you click on it, no other options are offered.
Do you think my problem comes from that?
And if so, what can I do?
Thank you for your opinions
Configuration: Custom PC assembly, Asus P7P-E motherboard, Intel i5 processor, 2x2GB DDR3 RAM, Sapphire Radeon 5750 vapor-X graphics card, 27" Asus monitor. Windows 7 + Ubuntu
My case is a bit desperate because it is very particular, and I have already asked the question elsewhere without it being resolved. So I am trying here:
I own a Canon MG 2250 printer. On the same PC, I have Windows and Ubuntu. I keep Windows for one reason only: my printer does not print colors under Linux (but it does under Windows). In fact, it only prints in black and white.
Initially, I reinstalled the drivers: same result. (I did this three times)
I changed the cartridges for new ones: still the same.
After extensive research, I think I have pinpointed the problem (although I am not sure):
When I go to the printer's settings/properties/options, I have the following configuration (screenshot):
https://i58.servimg.com/u/f58/13/26/25/11/imprim10.png
We can see two things:
- RGB color is correctly selected in the general options.
- but in "printer features common" it shows "black".
Unfortunately, it is impossible to select anything other than "black". When you click on it, no other options are offered.
Do you think my problem comes from that?
And if so, what can I do?
Thank you for your opinions
Configuration: Custom PC assembly, Asus P7P-E motherboard, Intel i5 processor, 2x2GB DDR3 RAM, Sapphire Radeon 5750 vapor-X graphics card, 27" Asus monitor. Windows 7 + Ubuntu
3 answers
-
Do you think my problem comes from there?
Clearly yes. According to your printer manager, only a black cartridge is installed, so it sends the command to the printer to print in black and white.
What needs to be understood now is why only the black and white cartridge is detected. It is probably a driver issue or a hardware order (considering that Linux can print perfectly in color). Since it works under Windows, I lean towards the driver.
http://doc.ubuntu-fr.org/tutoriel/installer_imprimante_canon
http://doc.ubuntu-fr.org/liste_imprimantes_canon
https://forum.ubuntu-fr.org/viewtopic.php?id=1309391
Can you tell us a bit more about the driver installation you did?
Also, try to see if you can reconfigure your printer via CUPS through the web interface:
http://doc.ubuntu-fr.org/cups
Good luck. -
Thank you for your reply. As for the drivers, I don't remember very well. I think I got it from the Canon download center mentioned in your link number 3, but I'm not certain. I could try again.
However, I went to the CUPS web interface, and there’s something that clearly catches my attention:
In the page that manages my printer, there are several tabs. And when I click on the one that interests me, namely "printer features common," nothing happens. The page remains the same, and if I open it in a new tab, I end up back on the homepage. (while the other tabs work).
It’s as if it refuses to let me adjust precisely the part that I need to adjust!
It's crazy, it feels like Windows viruses! -
Don't worry, in over 10 years of Linux, I haven't seen a virus yet :-)
Clearly, your printer seems poorly installed. Except for HP printers that work right away, I usually go through CUPS. I even wrote a tutorial in the past for a somewhat stubborn Canon printer, you can probably use it as inspiration, of course with the right drivers:
http://doc.ubuntu-fr.org/imprimante_canon_pixma_mp170
Good luck.
