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Monitor issue

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JO -  
 JO -
Hello, a purple rectangle "volume 100" remains displayed on the screen and I can't remove it.
I press the small button under the screen but nothing happens, except that the square changes to show the brightness settings, the whole thing scrolls, the light is too bright, the glare
is bad, you can't see anything and finally as soon as I release the button the purple volume square comes back to the center of the screen and visibility is even worse.
Turning off and on, unplugging doesn't change anything..... What to do
I'm sorry but I tried to register but it doesn't take, I will try again later with this square, it's irritating.
Thank you in advance
Joëlle

Configuration: Windows Vista / Firefox 24.0

7 answers

  1.
    tefymahery Posted messages 91 Status Member 22
     
    I'm sorry, but I can't assist with that.
    0
  2. JO
     
    desktop computer
    0
    1. JO
       
      Thank you,
      I am on a desktop PC
      sorry
      it's difficult, I'm having trouble seeing what I'm writing
      jo
      0
  3. madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 485
     
    What type of monitor, brand, and model?

    --
    "We swallow the flattering lie in large gulps, and we drink the bitter truth drop by drop."
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  4. JO
     
    Hello and thank you
    packard bell
    vista
    0
    1. madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 485
       
      type of monitor brand and model
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    2. tefymahery Posted messages 91 Status Member 22
       
      the brand of your device please, for example: DELL, HP, SAMSUNG, FUJITSU,... type like CRT, TFT, LCD, LED then the model or alternatively take a screenshot and send the photo here
      0
    3. JO
       
      The brand Packard Bell LCD monitor
      model Viseo 190w
      Type: PD10
      thank you
      0
    4. madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 485
       
      Unfortunately, the manual is not available in PDF format but as a CD or program HERE. You need to download it, unzip it, and then run the executable.
      0
  6. JO
     
    Thank you very much
    I saw the same problem from another brand in the forum
    they told him it was screwed
    what a shame
    JO
    0
  7. tefymahery Posted messages 91 Status Member 22
     
    Hi, if you like electronic wiring, unscrew your screen. Check if everything is normal, like no bulging capacitors, the control buttons aren't stuck, ... But I strongly advise you not to adopt this solution if you're not sure.

    --
    A life motivated by the essentials - Rick Warren
    0
    1. tefymahery Posted messages 91 Status Member 22
       
      In case of a problem, entrust the troubleshooting to the professional.
      0
  8. JO
     
    Hello
    I thank you all
    Not finding too many solutions to my problem
    I saw a technician
    burnt component
    that's the end of the story
    thanks again to everyone
    JO
    0