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Samsung TV not receiving channels after moving.

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 sylvainmorrant -
Hello, after moving from Lower Normandy to Provence, my Samsung TV LE46C7 no longer picks up any channels. Of course, as soon as I arrived, I did a channel search, but to my surprise, 0 channels found. So, I did a test, I took an old TNT decoder that I connected to the same antenna socket, I started the channel search, and there, surprise, it finds all the channels without problems. I am currently watching TV through an old TNT decoder even though my TV is 116 cm, 3D and obviously has integrated TNT HD.
I checked the state of the antenna socket of the TV, and nothing to report.
I already tried a reset (10s on the exit button of the remote control) but still nothing.
What is happening?

Thank you in advance for any help.

Configuration: iPhone / Safari 6.0

5 answers

  1. Profile blocked
     
    I tested two different antenna cables on the tuner and on the TV. Both cables are working properly.
    2
  2. sylvainmorrant
     
    Try the device in another room to see if the TV problem persists; or try
    an analog/digital setting. Maybe you are connected to the cable, hence the analog test.
    1
  3. Profile blocked
     
    sylvainmorrant, I really didn't understand your response...

    Otherwise, I found a solution to my problem!
    Actually, the new house has an active antenna that requires a 5-volt and 0.1 Ampere power supply to function. My old tuner has an option that was enabled, which allowed power to the antenna.
    While waiting to find a proper power supply, I took an electrical transformer of 5 volts with 2 amperes (I have some margin :P), and I attached an antenna plug to it. Once everything is connected to one of the unused outlets in the house, all my TVs find the channels without any issues. As soon as I remove my makeshift power supply, all the TVs go into "Weak or nonexistent signal" mode.
    Of course, the plasma TVs have no antenna power supply option by the way...

    Thank you for your help!
    0
  4. sylvainmorrant
     
    Glad to have helped you.
    Your antenna needs to receive power to function.
    0
  6. Anonymous user
     
    You might find my question silly, but sometimes... do you connect with the same antenna cable each time? You never know if something happens during the journey...
    -1